Taranker.Com Logo
Smart Product Filter & Search logo

Customer reviews: Smart Product Filter & Search

Develop by Globo.io

The Shopify Product Filter & Search app helps merchants improve store navigation with advanced filtering and search capabilities. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,688)

Overall rating
4.9

What Merchants Think

Merchants generally hold a positive view of the "Smart Product Filter & Search" app, with many appreciating its functionality and the outstanding customer support provided. The app is praised for its ease of use and effectiveness, especially in managing large product catalogs. Several users highlighted excellent experiences with team members, particularly Helen, who is noted for her quick and helpful support.

Key Strengths

  • Outstanding customer support, especially from Helen and the team.
  • Effective filtering and search capabilities that enhance product organization.
  • Ease of integration and customization aligning with various store needs.
  • Good value for money compared to competing apps.
  • Responsive and efficient customer service addressing issues swiftly.

Common Concerns

  • Occasional technical glitches, such as integration issues with certain themes.
  • Feedback about app downtime and slow email responses from support in some instances.
  • Requests for enhanced access to features directly from the dashboard.
  • Desire for improved keyword translation and multilingual capabilities.

Final Thoughts

"Smart Product Filter & Search" is well-received among merchants for its robust functionality and top-notch support, making it a valuable tool for enhancing product search and filtering capabilities on Shopify stores. Despite some minor issues, the consistent praise for customer support and overall app performance suggests that it significantly contributes to improving the e-commerce experience for both merchants and their customers.

LifeArtVision

Jun 23, 2024  on Shopify

Top notch, professional and extremely quick to follow up. Kudos to Helen, Ariya, and if I missed other team member names. I highly recommend this app and team to enhance your ecommerce site for customer user experience. This company - More awesome apps by Globo: https://apps.shopify.com/partners/globo is top notch.

Kash Kouture

Jun 19, 2024  on Shopify

Very good communication thanks to Helen, and also the team resolved my issue very quickly. Very happy with this service :) Thank you so much!

BootayBag

Jun 17, 2024  on Shopify

Look no further, this is the app you want to use! Not only does it provide a great shopping experience for customers, the team at Globo is immensely helpful and responsive. We have been looking and testing out filter/search apps all quarter. Other apps had glitches, weren't compatible or required a lot of dev work to get to work the way we wanted. The Smart Product Filter & Search app Globo is amazing (check out their other apps too!). I had a few requests (okay quite a few) that I needed help with in customizing the look of the app on our website and the team was quick to respond, make the changes asked and continually willing to assist. Helen, Ariya, and everyone else I talked to are complete gems and made getting this app up and running on our site a piece of cake (we were up in running in a few days, fully customized and perfectly integrated with our website).

Pinballer

Jun 16, 2024  on Shopify

Not only does the product elevate our store with its great and easy to implement features, the support so far has blown me away. AMAZING SUPPORT that is quick and responsive to help make sure the app is suited perfectly for our brand.

FELIX W.

Jun 16, 2024  on Shopify

Great app to show products with different colour-variants as separate products on collection pages. Great support if you may run into any issues.

ヨーヨーストアREWIND

Jun 13, 2024  on Shopify

We made very detailed requests for our site to work as expected and they all came true as expected. Thank you to Helen for being so attentive and responsive. I can trust this app.

Eureka Ergonomic

Jun 12, 2024  on Shopify

The app provides a wide range of features that cater to various needs, making it versatile and user-friendly. Additionally, the technical support team is exceptionally responsive, addressing and resolving issues swiftly. I highly recommend it.

Furneaux Riddall

Jun 09, 2024  on Shopify

It has great features and is easy to set up. We've been using it for over 2 years and are very happy. Support is EXCELLENT.

NETENE.

Jun 09, 2024  on Shopify

The settings are very sensible for an application with a narrowing function. Also, the support team was quick to respond and customize to our requests. Thank you,Helen!

Red Gorilla

Jun 09, 2024  on Shopify

Great product, Helen is a star, had a issue and replied quickly and offered a even better solution than what we wanted

April Pool Day

Jun 07, 2024  on Shopify

We're using this app to display variants as products and it allows us to use variant metafield filters to filter through the variants! The only app we could find to do it. Also, support is amazing.

Studio Cycle

Jun 05, 2024  on Shopify

Corrected a script code error quickly and to our satisfaction to get the filter working and displaying properly again. Seamless!

Mascholster

Jun 05, 2024  on Shopify

I tried various products for filtering and YMM. This product is easy to use and has really fast support. @helen

OzStraps

Jun 04, 2024  on Shopify

Best support we've ever had with an App! Whenever we ran into any trouble or required alterations, fixes were implemented soon after. Thank you specifically to Helen and the team and an amazing app to boot!

We Are Sauna

Jun 04, 2024  on Shopify

Helen provided excellent assistance. Her responses were prompt and it didn't take long to resolve the problems. Thank you for your help!

BaseNZ

Jun 04, 2024  on Shopify

Love this app and it is an essential part of our website. Not only for filtering and searching but also great at showing variant images in products in the collection pages. Helen was great at helping iron out any kinks we had also.

Aspik Collection

Jun 03, 2024  on Shopify

La aplicación funciona bien y cumple lo que promete, tiene diversos apartados para modificar. Otro punto fuerte es su equipo de soporte, siempre contestan y están al pendiente, me atendió Helen y siempre fue muy amable.

Label Source

Jun 02, 2024  on Shopify

Great app with very extensive customizability and configuration. We've been able to achieve everything we need. Responsive support team also :)

Brian Borg Real Estate Agent

May 30, 2024  on Shopify

One of the worst apps, including customers support which is slower than dial up internet from 2000's. Their API caused problems on my website. DO NOT INSTAL!

MAJORMAYS

May 27, 2024  on Shopify

A very good app for filtering and searching, exactly what I need. The technical support is also prompt and friendly. Five stars!

Scroll to Top