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Customer reviews: Smart Product Filter & Search

Develop by Shopify

The Shopify Product Filter & Search app helps merchants improve store navigation with advanced filtering and search capabilities. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,065)

Overall rating
4.9

What Merchants Think

Merchants generally hold a positive view of the "Smart Product Filter & Search" app, with many appreciating its functionality and the outstanding customer support provided. The app is praised for its ease of use and effectiveness, especially in managing large product catalogs. Several users highlighted excellent experiences with team members, particularly Helen, who is noted for her quick and helpful support.

Key Strengths

  • Outstanding customer support, especially from Helen and the team.
  • Effective filtering and search capabilities that enhance product organization.
  • Ease of integration and customization aligning with various store needs.
  • Good value for money compared to competing apps.
  • Responsive and efficient customer service addressing issues swiftly.

Common Concerns

  • Occasional technical glitches, such as integration issues with certain themes.
  • Feedback about app downtime and slow email responses from support in some instances.
  • Requests for enhanced access to features directly from the dashboard.
  • Desire for improved keyword translation and multilingual capabilities.

Final Thoughts

"Smart Product Filter & Search" is well-received among merchants for its robust functionality and top-notch support, making it a valuable tool for enhancing product search and filtering capabilities on Shopify stores. Despite some minor issues, the consistent praise for customer support and overall app performance suggests that it significantly contributes to improving the e-commerce experience for both merchants and their customers.

Tribest

Feb 01, 2026  on Shopify

Clara was extremely helpful and resolved my issue quickly. I’m very pleased with the app!

Vello d’Oro

Jan 30, 2026  on Shopify

Steven was very helpful throughout the setup and always responsive. The support was excellent, clearly understood our issue, and provided exactly the solution we were looking for. Thank you.

TheThreadDept

Jan 28, 2026  on Shopify

Clara was absolutely amazing! She helped me quickly and professionally, and everything I requested was done perfectly. Her support was fast, clear, and incredibly helpful throughout the whole process. Thank you so much, Clara, for the excellent service. Highly recommend!

Street Equipped

Jan 28, 2026  on Shopify

I had a few bugs with our theme store. Emailed the support team and the response was always instantly. They solved every issue just as fast. The support like this is truly rare.

Giordano Fashion

Jan 26, 2026  on Shopify

Perfect service when you have a problem or don't know how to fix a bug.

Sporthandlarn

Jan 24, 2026  on Shopify

Really good

Iralia

Jan 24, 2026  on Shopify

Thank you very much to Steven for helping me set everything up on my store.

Frilivin

Jan 23, 2026  on Shopify

The module is easy to use and intuitive; I was able to use it without any tutorial. The support team is very responsive, an excellent module.

Les Éditions Passe-Temps

Jan 22, 2026  on Shopify

Very helpful and responsive support. Clara was very knowledgeable and solved everything we asked for. Thank you very much!

Safari Collection

Jan 22, 2026  on Shopify

Thank you so much to Clara. I had the best customer service I have ever experienced. She handled my query very promptly and my issue was resolved within the hour! Thanks Clara, you are the best!

Sonnet Hospitality

Jan 21, 2026  on Shopify

Baseus Oman

Jan 21, 2026  on Shopify

I’ve been using this app for several years across multiple stores. It works well for managing filters and tags, especially if you handle a large number of SKUs with many variants. The support is fast also. Good app!

Ninetynine Dreams

Jan 20, 2026  on Shopify

Great app for adding filters!!! super easy to use and amazing customer service

It's In The Jeans

Jan 20, 2026  on Shopify

Annie has been a great help to me and my store. Thank you.

Taggo.ro

Jan 20, 2026  on Shopify

I recommend it. It’s very useful. They have a chat feature, and whenever you have a problem, you can write to them in the chat and they help you.

Cloth Haus

Jan 20, 2026  on Shopify

Really happy with this app. Clara’s quick response and support have helped us a lot. So far, the experience has been excellent!

Endea Graduation

Jan 19, 2026  on Shopify

Great app support. Clara helped me out with an issue I needed resolved A+++ Would highly recommend this app.

La Boucherie

Jan 19, 2026  on Shopify

Exceptional support — extremely responsive and always helpful. Thank you for the high quality of your service.

Muse Outfitters

Jan 19, 2026  on Shopify

Great app, love how we can use metafields to create filters and have seperate filteres for seperate collections. The customer support is also amazin, Clara was great and solved our concerns super quick!

BatteryMAX

Jan 17, 2026  on Shopify

So far so good. i am trying to migrate from old platform of Magento 2 to Shopify and after deliberation, this filter app was my choice. from last 3 months we have been developing the website and has been using this app. it works flawlessly. some small customizations and tweaks were required which globo gladly accepted. Although the app is stil in evluation phase but i hope that once the website is luanched i shall be upgrading their package. Hope to get value for money. All the team is supportive, specially clara who handles stuff with a smilig face and with a rapid response.

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