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Customer reviews: Smart Product Filter & Search

Develop by Shopify

The Shopify Product Filter & Search app helps merchants improve store navigation with advanced filtering and search capabilities. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,990)

Overall rating
4.9

What Merchants Think

Merchants generally hold a positive view of the "Smart Product Filter & Search" app, with many appreciating its functionality and the outstanding customer support provided. The app is praised for its ease of use and effectiveness, especially in managing large product catalogs. Several users highlighted excellent experiences with team members, particularly Helen, who is noted for her quick and helpful support.

Key Strengths

  • Outstanding customer support, especially from Helen and the team.
  • Effective filtering and search capabilities that enhance product organization.
  • Ease of integration and customization aligning with various store needs.
  • Good value for money compared to competing apps.
  • Responsive and efficient customer service addressing issues swiftly.

Common Concerns

  • Occasional technical glitches, such as integration issues with certain themes.
  • Feedback about app downtime and slow email responses from support in some instances.
  • Requests for enhanced access to features directly from the dashboard.
  • Desire for improved keyword translation and multilingual capabilities.

Final Thoughts

"Smart Product Filter & Search" is well-received among merchants for its robust functionality and top-notch support, making it a valuable tool for enhancing product search and filtering capabilities on Shopify stores. Despite some minor issues, the consistent praise for customer support and overall app performance suggests that it significantly contributes to improving the e-commerce experience for both merchants and their customers.

SAFETYKING

Dec 23, 2025  on Shopify

Great service with integration - prompt fast and effective! 5 STAR

BLIKA

Dec 18, 2025  on Shopify

Great app with amazing functionality! A special shout-out to Clara from the support team—she was incredibly helpful and resolved my questions quickly. Highly recommend!

My Store

Dec 16, 2025  on Shopify

Have used the App for about a year now and have just installed it on my second store. 10/10 recommend if you want great search functionality on your store with great customer service.

Tile Stack

Dec 16, 2025  on Shopify

Quick to answer, quick to resolve, first class service from Clara

Tom and Teddy Australia

Dec 16, 2025  on Shopify

We had an issue with our collection pages that we weren't able to resolve, I contacted Steven and he and the team quickly jumped on it to help us resolve in a busy time period. Great customer service!

gricol-mexico

Dec 15, 2025  on Shopify

Muy práctica y fácil de usar para filtrar productos rápidamente. Además, su servicio al cliente es efectivo y atento, responden rápido y realmente ayudan. Muy útil para organizar y comparar productos sin complicaciones.

Budgetisolatieshop

Dec 15, 2025  on Shopify

Nice app and fast support!

dippi Sverige 🇸🇪

Dec 15, 2025  on Shopify

The app is good, and the support team is very good — quick and responsive.

Ella Stein Wholesale

Dec 15, 2025  on Shopify

Dana L'Or 9 Carati

Dec 15, 2025  on Shopify

Ottima esperienza con l'assistenza in particolar modo con Clara che ha saputo seguirmi e risolvere il mio problema con efficienza e tanta gentilezza.

NIYA K

Dec 12, 2025  on Shopify

We have been using this app for a few years and it works quite well. The support team (especially Helen) is very good, quick and responsive.

Etualy

Dec 12, 2025  on Shopify

Ottima app e ottimo servizio clienti

decka Quality socks

Dec 11, 2025  on Shopify

いつも迅速に問題を解決してくれます。

Bücherbüchse

Dec 11, 2025  on Shopify

Very good Support and App

Gemone Diamond

Dec 11, 2025  on Shopify

The Filter is very easy for our customers to use. There was an issue we faced, but Clara was quick to fix it. Thanks for the quick support.

Starcona Dental Supply

Dec 10, 2025  on Shopify

Thanks for steven and annie for helping us using this app to its full potential based on our requirements.

Miami Hair Shop

Dec 10, 2025  on Shopify

Clara helped me resolve my issue very quickly. Thank you very much

bikecenter-pyhrnpriel

Dec 09, 2025  on Shopify

Very good filter options and quick support. For our shop with a lot of different values for filtering, this app is very good. The reaction time of the support is quick and very solution oriented.

Kirmen™

Dec 06, 2025  on Shopify

It's a truly useful app. It's professional at filtering. They've even implemented the most challenging feature, filtering using shopify metafields. This feature isn't available in most apps anyway. More importantly, it has a team that's fast and resolves all your issues. I sent maybe 20 emails a week. They handled everything I asked for without any problems. Thank you so much. Thank you Clara for this. She helped me resolve my issue constantly for a week, thank you so much.

Jean Pierre Jewelers

Dec 05, 2025  on Shopify

Very happy with my experience. Clara was responsive, got back to me right away with every question, and helped me with customization. I appreciate her help!

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