great app and very friendly support. Helen in particular helped us a lot and got us to the solution to our problem very quickly. Many thanks to Helen :-)

The app is effective and well designed but the customer service is beyond what you could even hope for. I'm talking less than 10 minutes after a support question on the Shopify app Helen had emailed me ready to handle the issue. No link to a support article. No AI chat function that leads to a waiting list for a chat with someone else. This was direct support from a person, Helen and her team, solving my issue is under 30 minutes. I can't remember the last time I was so happy with the support I got for anything. Helen is a stone cold killer and I'm here writing the third review of anything in my life because of it. My website is back functioning the way it should 40 minutes from my first point of contact. You tell me the value of that!

Amazing Support & Service. Helen and the team at Smart Product Filter & Search have been fantastic to work with. They’re incredibly supportive, quick to respond, and always willing to help out. Great to deal with and highly recommend.

Helen and the entire support team were great! We had an issue with the integration of the search with our theme and they sorted it out super quickly and perfectly. Really please and impressed by the level of service.

Thank you so much for your prompt support – this was a huge help for us, and we truly appreciate the quick resolution. It made a big difference, and we’re grateful for your assistance.

This app is great! I use it for several websites and it works amazing! The support is also there for you when you need any help.

We were facing an issue with the app, and Steven went above and beyond to help us resolve it quickly and effectively. His support was prompt, clear, and extremely helpful. Really appreciate his assistance – thank you, Steven!

Amazing app that i plugged in to my shop yesterday, this is really what ive been looking for, have tested a few but this is by far the best! had a problem where % sale was shown in double on my site today but i send the support team a mail and Helen answered in 10 Minutes! fixed my problem 15 minutes after i sent my support ticket. Helen was really kind and professional. 10 STARS out of 5!

日本語サイトで使用した際のレビューです。 まず、フィルターで価格をスライダーで操作した場合に、標準だと値が小数点以下も含んでしまうのですが、サポートに問い合わせしたところ迅速に修正していただいて整数値で表示できるようになりました。 また、カテゴリが英語になってしまう件で、こちらも迅速に翻訳アプリを紹介いただきました。 ただ、そもそもshopifyを日本語環境に設定していた場合に、部分的にEnglishとなっている箇所を翻訳することに対応しているサードパーティーアプリがおそらく無いようで、こちらは「値をマージ」から日本語のグループ名を付けたグループの中に英語カテゴリを入れてラッピングすることで日本語化することができるようになりました。 開発側にも対応法がないかご確認いただいたほか、時間をかけてサポートいただけてとても心強かったです。ありがとうございました。

Prima app, ik gebruik hem al jaren. Onlangs een klein probleempje, maar door te chatten met de support (Helen) was het snel en goed opgelost. Ik werd uiterst vriendelijk en professioneel geholpen. Erg aan te bevelen dus.