Steven was very helpful throughout the setup and always responsive. The support was excellent, clearly understood our issue, and provided exactly the solution we were looking for. Thank you.

Rocky start but overall great customer service! I do wish some of the stuff was more intuitive but overall still a great product & team!

Although the app can occasionally have bugs, the customer support is solid (thanks, Clara) and issues are resolved promptly.

Clara was absolutely amazing! She helped me quickly and professionally, and everything I requested was done perfectly. Her support was fast, clear, and incredibly helpful throughout the whole process. Thank you so much, Clara, for the excellent service. Highly recommend!

I had a few bugs with our theme store. Emailed the support team and the response was always instantly. They solved every issue just as fast. The support like this is truly rare.

Shopify Plus merchants should be aware that this application encounters frequent issues concerning the display of the correct catalog price. Sometimes the collection pages show the base price, and a manual sync is required to fix it. Other times the manual sync does not fix it, and Globo's technical support team has to get involved. Sometimes the prices are off by a factor of 1000, which again can be fixed by either re-syncing, manually fixing the liquid code or getting the Globo support involved. We have encountered issues like these every few weeks, and we finally decided to bypass Globo's price display implementation and used a Metafield-based solution we created on our own. Problems solved. The rest of the application is rather excellent and we use it across many stores successfully with only a few occasions per year where the application does not function and collection pages will fail to render. If you can accept that level of uptime, this app is a good choice. 2.5 / 5 stars: (Shopify Plus) 5 / 5 stars: (Shopify)

The module is easy to use and intuitive; I was able to use it without any tutorial. The support team is very responsive, an excellent module.

Very helpful and responsive support. Clara was very knowledgeable and solved everything we asked for. Thank you very much!

Thank you so much to Clara. I had the best customer service I have ever experienced. She handled my query very promptly and my issue was resolved within the hour! Thanks Clara, you are the best!

I’ve been using this app for several years across multiple stores. It works well for managing filters and tags, especially if you handle a large number of SKUs with many variants. The support is fast also. Good app!

For the most part support is prompt but there are lots of recent glitches where items are not showing up in the right place or not synching correctly and there is no warning or flags. But the people are very helpful and they try promptly to fix your issues.

I recommend it. It’s very useful. They have a chat feature, and whenever you have a problem, you can write to them in the chat and they help you.

Really happy with this app. Clara’s quick response and support have helped us a lot. So far, the experience has been excellent!

Great app support. Clara helped me out with an issue I needed resolved A+++ Would highly recommend this app.

Exceptional support — extremely responsive and always helpful. Thank you for the high quality of your service.

Great app, love how we can use metafields to create filters and have seperate filteres for seperate collections. The customer support is also amazin, Clara was great and solved our concerns super quick!

So far so good. i am trying to migrate from old platform of Magento 2 to Shopify and after deliberation, this filter app was my choice. from last 3 months we have been developing the website and has been using this app. it works flawlessly. some small customizations and tweaks were required which globo gladly accepted. Although the app is stil in evluation phase but i hope that once the website is luanched i shall be upgrading their package. Hope to get value for money. All the team is supportive, specially clara who handles stuff with a smilig face and with a rapid response.

Il supporto è stato davvero rapido, chiaro e utile. L'app sembra fatta bene, ma devo testarla ancora al meglio. Al momento consiglio vivamente.

Ich hatte bei mehreren Einstellungen Probleme und der Support hat mir wirklich sehr geholfen. Die Antworten kamen schnell, waren verständlich erklärt und immer freundlich. Man merkt, dass hier wirklich Wert auf Hilfe und Kundenzufriedenheit gelegt wird. Ich bin sehr dankbar für die tolle Unterstützung!

Great app, great services. The Intelligent filter is a must-have feature that helps our customer to find the products in a very human natural way. I'd recommend it.