Great app with amazing functionality! A special shout-out to Clara from the support team—she was incredibly helpful and resolved my questions quickly. Highly recommend!

Have used the App for about a year now and have just installed it on my second store. 10/10 recommend if you want great search functionality on your store with great customer service.

We had an issue with our collection pages that we weren't able to resolve, I contacted Steven and he and the team quickly jumped on it to help us resolve in a busy time period. Great customer service!

Muy práctica y fácil de usar para filtrar productos rápidamente. Además, su servicio al cliente es efectivo y atento, responden rápido y realmente ayudan. Muy útil para organizar y comparar productos sin complicaciones.

Ottima esperienza con l'assistenza in particolar modo con Clara che ha saputo seguirmi e risolvere il mio problema con efficienza e tanta gentilezza.

We have been using this app for a few years and it works quite well. The support team (especially Helen) is very good, quick and responsive.

The Filter is very easy for our customers to use. There was an issue we faced, but Clara was quick to fix it. Thanks for the quick support.

Thanks for steven and annie for helping us using this app to its full potential based on our requirements.

Very good filter options and quick support. For our shop with a lot of different values for filtering, this app is very good. The reaction time of the support is quick and very solution oriented.

It's a truly useful app. It's professional at filtering. They've even implemented the most challenging feature, filtering using shopify metafields. This feature isn't available in most apps anyway. More importantly, it has a team that's fast and resolves all your issues. I sent maybe 20 emails a week. They handled everything I asked for without any problems. Thank you so much. Thank you Clara for this. She helped me resolve my issue constantly for a week, thank you so much.

Very happy with my experience. Clara was responsive, got back to me right away with every question, and helped me with customization. I appreciate her help!

Clara was amazing! Above and beyond on support. Probably the best support from any app I have experienced. I would give more stars if I could.

Smart Product Filter & Search is an excellent app! The team behind it is truly amazing, extremely fast, supportive, and very professional. Any issue or request I had was handled immediately and with great care. Highly recommended!

Been using this great app since covid. Support has always been great, especially my last support experience from Clara - very patient, and solved my problem quickly! Keep up the great work, and software!

Clara and the dev team have been exceptional and prompt in helping us display the filter menu and tweaking any settings we felt stuck with... best Shopify App team to date!!

We had a minor app conflict between this and another. Clara waved her magic wand, and poof, all is great again! Very responsive support!

Wow, I have had my store for a long time and never had such good support from an app in all my time. Steven was fantastic!

Customer support is extremely poor. The team lacks the technical understanding and troubleshooting skills needed to properly assess issues raised by users. I’m not sure how they communicate with their internal developers, but the number of incorrect or premature “issue fixed” responses is unacceptable. The troubleshooting process has been frustrating, repetitive, and ultimately unproductive. We would much prefer to work directly with the technical developers rather than deal with this ineffective support layer.

Great support, Highly recommended. Got a lot of features and filters that give our customers an extraordinary experience.

DO NOT USE THIS APP! Every week, the app has a new problem! The support is astonishingly bad. We asked if they could re-create a filter for us and then disable it. The support said yes. A few minutes later, the support asked, "is there anything else I can help you with?" Then we reconfirmed whether they can recreate a filter for us and then disable it. The support said yes again. 1 hour later, the support sent us a screenshot that we sent to them. We don't understand what was going on. The support team also pays no attention to our messages, screenshots, or videos. They neglect every detail. We have to repeat ourselves and explain to them 2-3 times for each issue. The other problem is that you cannot follow up with an ongoing ticket the next day. The chat window basically refreshes every day. So the next day, you have to contact the support again for the same question. Talking to the support really wasted us a lot of time. We thought about subscribing to the Professional plan ,but now we would go for the Basic plan. The app also malfunctions from time to time. Sometimes the instant search just does not work and the support cannot fix it. This is the worst app on Shopify and we paid for the yearly plan. When the support fixes one issue, another will immediately come out of nowhere. The support responds very slowly and can never completely fix an issue