Taranker.Com Logo
Smart Product Filter & Search logo

Customer reviews: Smart Product Filter & Search

Develop by Globo.io

The Shopify Product Filter & Search app helps merchants improve store navigation with advanced filtering and search capabilities. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,079)

Overall rating
4.9

What Merchants Think

Merchants generally hold a positive view of the "Smart Product Filter & Search" app, with many appreciating its functionality and the outstanding customer support provided. The app is praised for its ease of use and effectiveness, especially in managing large product catalogs. Several users highlighted excellent experiences with team members, particularly Helen, who is noted for her quick and helpful support.

Key Strengths

  • Outstanding customer support, especially from Helen and the team.
  • Effective filtering and search capabilities that enhance product organization.
  • Ease of integration and customization aligning with various store needs.
  • Good value for money compared to competing apps.
  • Responsive and efficient customer service addressing issues swiftly.

Common Concerns

  • Occasional technical glitches, such as integration issues with certain themes.
  • Feedback about app downtime and slow email responses from support in some instances.
  • Requests for enhanced access to features directly from the dashboard.
  • Desire for improved keyword translation and multilingual capabilities.

Final Thoughts

"Smart Product Filter & Search" is well-received among merchants for its robust functionality and top-notch support, making it a valuable tool for enhancing product search and filtering capabilities on Shopify stores. Despite some minor issues, the consistent praise for customer support and overall app performance suggests that it significantly contributes to improving the e-commerce experience for both merchants and their customers.

Tacoma Lifestyle

Apr 30, 2025  on Shopify

Great app with great customer support willing to help with small tweaks to the coding. Helen was great!

ScentBridge

Apr 29, 2025  on Shopify

Helen was awesome - communicated with me the whole time and made certain that the filters were implemented quickly and iterated even faster. Not my first time using this app and won't be my last! Great app!

Precio Llantas

Apr 28, 2025  on Shopify

Helen was of great help when we needed support, we rely a lot on this app and the support is always great!

Little Mouse Baby Clothing and Gifts Ltd

Apr 28, 2025  on Shopify

It's a feature-rich filter and search app, which most stores need. An improvement on the standard Shopify filter. Easy to set up with no technical knowledge, and support is responsive and friendly.

mosa & co.

Apr 24, 2025  on Shopify

I'm using several Globo apps and despite their great Software I want to highlight their superb support. They even helped me with code that was not directly linked to their app (but affecting it) where other agencies would have asked me to pay for. Always fast responding, friendly and supportive.

GoNorth

Apr 24, 2025  on Shopify

Used this app just to display variants as separate products. But this app comes with a lot of issues. Several times every week I have to reach out to the customer service because our badges look weird, badges say wrong stuff, the filters are wrong, stuff on the site changes font and colors and so on and so on. They get a 2 stars because the customer service is fast and solves issues even though the issues come back in a few days.

Original Mattress Factory Australia

Apr 22, 2025  on Shopify

Ticks all the boxes, plus Helen and her team are very responsive and highly technical. We'll be using this app moving forward.

Iron Affinity

Apr 20, 2025  on Shopify

This app has been a game-changer for my store—packed with powerful features that made an immediate impact. The customer support is just as impressive: fast, responsive, and genuinely helpful. Highly recommend and will definitely keep using it.

Utah Energy Healing Center

Apr 17, 2025  on Shopify

Great app with Really Great Customer Support! I've been looking for a better product filter app for my store than offers more. Others i've seen were limited in what I wanted to do. This ones is easy to work with and if you run into any issues their customer support is fantastic!

Vionine

Apr 17, 2025  on Shopify

The app is great, but the support is even better, they provide solutions to every issue and do it with care. Helen does a great job with support.

Luxury Pets

Apr 17, 2025  on Shopify

Dear Steven and Vivian, many thanks for fixing my issue regarding my color of text and fixing the quick add to cart.. many thanks guys

Relojín Panamá

Apr 16, 2025  on Shopify

Amazing option for filters and search bar. The customer support and dev team are invaluable in answering your inquiries. Recommended.

BevsToGo

Apr 15, 2025  on Shopify

Fantastic so far! Worked with Customer Service Representative Helen who was very kind in extending my free trial so I can be certain it's the correct app for my website. So far, highly recommend. Recommendation to Users: Have a few of your products ready-to-go with what you prefer your filters to be so you can test it immediately within the very generous 2-week free trial period.

Shop Yu Fashion

Apr 15, 2025  on Shopify

We have been using the app for about a month now, and it has changed the style and navigation of our site for the better. Great support from their team and Helen has assisted me with any questions or problems I had. I look forward to continue to customize our Shopify store more with the app.

JYNX

Apr 15, 2025  on Shopify

Best customer support I had with any app! They really helped me work through my issues and were very patient explainging me what I have to do on my part. The app itself is very good and helped me show all the color variants as different product cards.

Rhythm New Zealand

Apr 14, 2025  on Shopify

Amazing customer support, Helen replied to my emails and fixed any issues/customisations so quickly!

Sound Art Used Gear

Apr 14, 2025  on Shopify

Fantastic customer support, we have been using this app since we started with Shopify. Over the years we have had a couple of small issues. Both ended up being user error on our part. The Globo team jumped on these issues super fast (even after hours) and showed us what we were doing wrong. I highly recommend their products!

Lisou

Apr 14, 2025  on Shopify

"Fantastic app and support!" The app is fabulous. It does precisely what it promises and to a high standard. I recently encountered an issue, and the support team was outstanding in resolving it quickly and efficiently. I highly recommend this app!

HalfPriceDrapes.com

Apr 14, 2025  on Shopify

Smart Product Filter & Search has been a great addition to our store. It’s fast, customizable, and makes it easy for customers to find what they’re looking for. We’ve especially appreciated the ability to filter by metafields and the smooth integration with our theme. Plus, their support team is super responsive.

STRYDA

Apr 14, 2025  on Shopify

Great app! Support were super quick to help with some customizations I wanted to make. Lots of options available and relatively easy to navigate.

Scroll to Top