Taranker.Com Logo
Smart Product Filter & Search logo

Customer reviews: Smart Product Filter & Search

Develop by Globo.io

The Shopify Product Filter & Search app helps merchants improve store navigation with advanced filtering and search capabilities. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,793)

Overall rating
4.9

What Merchants Think

Merchants generally hold a positive view of the "Smart Product Filter & Search" app, with many appreciating its functionality and the outstanding customer support provided. The app is praised for its ease of use and effectiveness, especially in managing large product catalogs. Several users highlighted excellent experiences with team members, particularly Helen, who is noted for her quick and helpful support.

Key Strengths

  • Outstanding customer support, especially from Helen and the team.
  • Effective filtering and search capabilities that enhance product organization.
  • Ease of integration and customization aligning with various store needs.
  • Good value for money compared to competing apps.
  • Responsive and efficient customer service addressing issues swiftly.

Common Concerns

  • Occasional technical glitches, such as integration issues with certain themes.
  • Feedback about app downtime and slow email responses from support in some instances.
  • Requests for enhanced access to features directly from the dashboard.
  • Desire for improved keyword translation and multilingual capabilities.

Final Thoughts

"Smart Product Filter & Search" is well-received among merchants for its robust functionality and top-notch support, making it a valuable tool for enhancing product search and filtering capabilities on Shopify stores. Despite some minor issues, the consistent praise for customer support and overall app performance suggests that it significantly contributes to improving the e-commerce experience for both merchants and their customers.

Bastide Colombe

Sep 09, 2025  on Shopify

We are using this app for our shopify store, Helen has been super helpful to solve an issue - quick and efficient. Thank, you Helen!

Nina Leons

Sep 09, 2025  on Shopify

This app is amazing! And the support team is very helpful and patient with my requests. I'm asking for help from Helen and Steven to sort product variants within collection pages based on the custom meta field, and they've done the job perfectly. Thanks a lot, team!

Arenascollection

Sep 08, 2025  on Shopify

Had some issues with the app and Helen from support helped me out really nice and fast! Great support, Thanks Helen

DTYStore

Sep 08, 2025  on Shopify

Please do not try this app. Request a full refund and uninstall due to a lack of prompt support and follow-up. We had their other app as well, and tried to get help with the bottom nav for the mobile site, but we still cannot get anyone. Will find a new solution...

Zivanyaa

Sep 08, 2025  on Shopify

The app has greatly improved the search and filter features on my Shopify store. I had a few suggestions and Helen from the development team was extremely supportive in addressing them. Her help in resolving the minor issues made the integration smooth and effective.

Mamashop Inc.

Sep 08, 2025  on Shopify

The app is versatile and works very well with the Flow theme, mostly. There were a couple of things that we were not able to fix, and Helen from Globo was a massive help in sorting out custom coding and fixes to get everything running on our site smoothly. Helen even worked over the weekend to help us with this, and it's been by far the best customer support we've received from any app vendor on Shopify! We strongly recommend using this app.

THE TOÉ

Sep 07, 2025  on Shopify

It’s a wonderful app. Although various fixes are sometimes needed, your quick response is always very helpful. We plan to continue using it, so we would appreciate your support whenever something comes up!

Kubey Knife

Sep 05, 2025  on Shopify

This app is very useful. The filters make it easier for customers to find the products they are looking for. Highly recommended!

Yummy Sports

Sep 04, 2025  on Shopify

The app works very well, and the support is great. Helen helped us with simple and complex issues in under 24 hours!

Wijnengeschenken

Sep 03, 2025  on Shopify

This filter module? It’s a masterpiece. It works so flawlessly that angels probably sing every time a customer uses it. I feel bad for ever doubting it. If there were a Prize for plugins, this one would win. Twice.

BrustroShop

Sep 03, 2025  on Shopify

The search feature stopped working suddenly on mobile and tablet. was only functional on desktops. asked for support to help out with this they said to purchase a paid plan and blamed us for the issue. They said they will only help if we gave money to them every month. highly dissapointed. They said because we changed the code it happened but confirmed if we get the paid plan they will sort it out. this is absolutely bullying and unethical behaviour.

Gym Plus

Sep 03, 2025  on Shopify

A very handy and useful app. The best thing about this app is the support, Helen has been incredible, super patient and help us to address everything we want. Recommend this app.

Etronix Auto Parts

Sep 03, 2025  on Shopify

I´ve been trying to set up a YMM search for my auto parts store for months. Thanks to Helen, now I can start setting this up and grow the business. Download this app!

Valomonsteri

Sep 01, 2025  on Shopify

Really awesome app and the best I've tested. Also one of the most important thing. Customer service is top quality. Fast and professional problem solving. Highly recommended.

zencarbonfiber

Sep 01, 2025  on Shopify

Helen has helped me to figure everything out super quickly, would recommend this app just for the customer service

WebKitchenDepot

Aug 29, 2025  on Shopify

We ran into some technical issues and support was able to resolve our issue pretty quickly and swiftly. Very friendly and knowledgeable, shoutout to Helen for her help!

Envelopes.co.uk

Aug 29, 2025  on Shopify

Great app and super support from the team. Any issues are resolved quickly with functionality matching that of other more expensive filter apps. Would recommend!

GTE Engineering

Aug 28, 2025  on Shopify

One of the BEST ! Easy to use, and Hellen is the support tech; she can make it happen! Thank you all.

Moy Furniture Centre

Aug 27, 2025  on Shopify

Great app and outstanding support. The team was very helpful and responded within seconds. Highly recommend!

Valentine Wigs

Aug 26, 2025  on Shopify

This app has been performing really well for our store and does exactly what we need. The setup was straightforward, and whenever we’ve had a question or needed help the support team has been quick and helpful. Highly recommend to anyone looking for a reliable solution.

Scroll to Top