Taranker.Com Logo
Smart Product Filter & Search logo

Customer reviews: Smart Product Filter & Search

Develop by Globo.io

The Shopify Product Filter & Search app helps merchants improve store navigation with advanced filtering and search capabilities. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,661)

Overall rating
4.9

What Merchants Think

Merchants generally hold a positive view of the "Smart Product Filter & Search" app, with many appreciating its functionality and the outstanding customer support provided. The app is praised for its ease of use and effectiveness, especially in managing large product catalogs. Several users highlighted excellent experiences with team members, particularly Helen, who is noted for her quick and helpful support.

Key Strengths

  • Outstanding customer support, especially from Helen and the team.
  • Effective filtering and search capabilities that enhance product organization.
  • Ease of integration and customization aligning with various store needs.
  • Good value for money compared to competing apps.
  • Responsive and efficient customer service addressing issues swiftly.

Common Concerns

  • Occasional technical glitches, such as integration issues with certain themes.
  • Feedback about app downtime and slow email responses from support in some instances.
  • Requests for enhanced access to features directly from the dashboard.
  • Desire for improved keyword translation and multilingual capabilities.

Final Thoughts

"Smart Product Filter & Search" is well-received among merchants for its robust functionality and top-notch support, making it a valuable tool for enhancing product search and filtering capabilities on Shopify stores. Despite some minor issues, the consistent praise for customer support and overall app performance suggests that it significantly contributes to improving the e-commerce experience for both merchants and their customers.

Tecnología AltérCo

May 22, 2025  on Shopify

We’ve had a great experience with this app — it works exactly as described and adds real value to our store’s user experience. But what truly stands out is the support team. They were patient, knowledgeable, and went the extra mile to help us implement specific customizations.

The Sporting Lodge

May 20, 2025  on Shopify

Highly recommend this app as a filter and search solution. We have tried many options and this is the best one that we have used. The customisation options for the filters and options within are very impressive and the option for product are variant metafields are a game changer. The merging value feature is amazing and you can merge the same option to different merged values which nearly all options do not offer but was a unique solution we needed for our store. The customer service is absolutely top notch and are always happy to help with any issues too! The only suggestions I have to make to the app better with the merging values for you to be able to used the merged values that you created as the actual filter option.

Jay's Wide Shoes

May 16, 2025  on Shopify

We received prompt and effective service from Smart Product Filter. Helen was very pleasant and responsive to our issue. Would definitely feel comfortable dealing with them again.

Joe Aventure

May 16, 2025  on Shopify

Great app, and even better support! Helen was quick to respond to our questions and incredibly helpful. I definitely recommend this app!

Tilary-store

May 15, 2025  on Shopify

We really love this app. It solves all our sorting and filtering needs perfectly. What we appreciate most is how customizable it is. Great job!

Cardrona Corner

May 15, 2025  on Shopify

Cant speak highly enough of this app and the customer service they provide. Pefect for setting up your search / filter / variant option on collection pages.

Himelhoch's Department Store

May 09, 2025  on Shopify

Very responsive customer service! I really like the app and how it helps us customize how products appear in our store.

We are Pride

May 09, 2025  on Shopify

We've been using the filter app for our Shopify store and overall, it's been a strong addition to our toolkit. The app offers a robust filtering system that significantly improves product discoverability, especially for stores with large catalogs. Support has been responsive and helpful whenever we had customization requests or issues.

Petfection Corner

May 08, 2025  on Shopify

When I encountered problems, they promptly helped me solve them. The team provided very professional service.

Vairam

May 08, 2025  on Shopify

The Smart Product Filter & Search app has been incredibly helpful in improving navigation and product discovery on our Shopify store. The filter setup is powerful and flexible, and the support team is responsive and professional. Overall, a great tool that we highly recommend!

Ex-voto

May 07, 2025  on Shopify

Nous avons commencé à utiliser cette application il y a une semaine et jusqu'ici, nous sommes conquis ! Le service client est particulièrement remarquable, efficace et très rapide (résolution de nos questionnements et problèmes en moins de 24h).

My Store

May 06, 2025  on Shopify

We had an excellent experience with the Smart Product Filter & Search app. The support team, especially Helen, was incredibly responsive and helpful with our customization requests. We implemented custom filters and modified the product cards seamlessly. Highly recommended.

Lively Ghosts

May 02, 2025  on Shopify

Front facing, I really liked this app. But unfortunately it causes LOTS OF BUGS on the website. I had to reach out to Shopify support 3 times due to glitches and bugs on the website ~ and every time it came back to this app. It blocked my customers from checking out, it froze the website entirely at times, it hid items from my shop that were active -- it was a mess. Great app but not worth the loss in money I experienced from all of these glitches it caused. BEWARE!

Tacoma Lifestyle

Apr 30, 2025  on Shopify

Great app with great customer support willing to help with small tweaks to the coding. Helen was great!

ScentBridge

Apr 29, 2025  on Shopify

Helen was awesome - communicated with me the whole time and made certain that the filters were implemented quickly and iterated even faster. Not my first time using this app and won't be my last! Great app!

Precio Llantas

Apr 28, 2025  on Shopify

Helen was of great help when we needed support, we rely a lot on this app and the support is always great!

Little Mouse Baby Clothing and Gifts Ltd

Apr 28, 2025  on Shopify

It's a feature-rich filter and search app, which most stores need. An improvement on the standard Shopify filter. Easy to set up with no technical knowledge, and support is responsive and friendly.

mosa & co.

Apr 24, 2025  on Shopify

I'm using several Globo apps and despite their great Software I want to highlight their superb support. They even helped me with code that was not directly linked to their app (but affecting it) where other agencies would have asked me to pay for. Always fast responding, friendly and supportive.

GoNorth

Apr 24, 2025  on Shopify

Used this app just to display variants as separate products. But this app comes with a lot of issues. Several times every week I have to reach out to the customer service because our badges look weird, badges say wrong stuff, the filters are wrong, stuff on the site changes font and colors and so on and so on. They get a 2 stars because the customer service is fast and solves issues even though the issues come back in a few days.

Original Mattress Factory Australia

Apr 22, 2025  on Shopify

Ticks all the boxes, plus Helen and her team are very responsive and highly technical. We'll be using this app moving forward.

Scroll to Top