Taranker.Com Logo
Smart Product Filter & Search logo

Customer reviews: Smart Product Filter & Search

Develop by Globo.io

Reviews (2,044)

Overall rating
4.9

What Merchants Think

Merchants generally hold a positive view of the "Smart Product Filter & Search" app, with many appreciating its functionality and the outstanding customer support provided. The app is praised for its ease of use and effectiveness, especially in managing large product catalogs. Several users highlighted excellent experiences with team members, particularly Helen, who is noted for her quick and helpful support.

Key Strengths

  • Outstanding customer support, especially from Helen and the team.
  • Effective filtering and search capabilities that enhance product organization.
  • Ease of integration and customization aligning with various store needs.
  • Good value for money compared to competing apps.
  • Responsive and efficient customer service addressing issues swiftly.

Common Concerns

  • Occasional technical glitches, such as integration issues with certain themes.
  • Feedback about app downtime and slow email responses from support in some instances.
  • Requests for enhanced access to features directly from the dashboard.
  • Desire for improved keyword translation and multilingual capabilities.

Final Thoughts

"Smart Product Filter & Search" is well-received among merchants for its robust functionality and top-notch support, making it a valuable tool for enhancing product search and filtering capabilities on Shopify stores. Despite some minor issues, the consistent praise for customer support and overall app performance suggests that it significantly contributes to improving the e-commerce experience for both merchants and their customers.

Tuka2025

Apr 08, 2025  on Shopify

Their response was quick. The support team agent Helen answered my questions kindly and fixed my store issue very fast.

unbuilt

Apr 04, 2025  on Shopify

The great thing about this app is it adopts to your theme style (not 100% but with just a few little tweaks it's all good!). Has good support as well - very responsive. (Thanks to Helen for assisting me on the issues that I have encountered)

ICI - MultiSensor AI Holdings, Inc

Apr 03, 2025  on Shopify

Highly Recommend – Powerful App with Excellent Support Smart Product Filter & Search has been a game changer for our Shopify store. The app offers a ton of settings and customization options, which allowed me to tailor the search and filter functions exactly to our needs. It’s flexible, feature-rich, and intuitive once you get the hang of it. What really stands out is the support team—fast, accurate, and incredibly helpful. Any time I had a question or needed assistance, they responded quickly and got things resolved right away. If you're looking for a powerful filtering and search solution with great support behind it, this app is definitely worth it.

ZERO9 MX GRAPHICS

Apr 03, 2025  on Shopify

Fantastic app, works far better than my themes default filter. I made several requests to their support to make some adjustments, which were all implemented quickly and to exactly what I had asked for. Helen from their support has incredible knowledge of the app, and no task was to much to ask for.

OCARE NZ

Apr 02, 2025  on Shopify

We've been using this app for our store, and it has been working perfectly for our needs. The features are well-designed and meet our requirements seamlessly. Support team respond quickly and resolve issues efficiently. Highly recommended!

RushGears

Apr 02, 2025  on Shopify

Hi Helen, Just wanted to say a huge thanks for your fast and helpful response today—you’re a lifesaver! Also, kudos to your team for building such an incredible plugin. It’s seriously top-notch and makes everything so much easier. Really appreciate your hard work! Best, Mohammed Alnaqi RushGears.net

PonyCycle, Inc.

Apr 01, 2025  on Shopify

This app has been a great addition to our store! It’s intuitive, efficient, and has significantly improved our workflow. A huge shout-out to Helen, who provided exceptional customer support—very patient, knowledgeable, and truly went above and beyond to assist us. Having such a reliable support team makes the experience even better. Highly recommend both the app and their fantastic service!

FIRE KIDS

Mar 31, 2025  on Shopify

With excellent customer service, you responded to our requests sincerely and promptly, and our team is very satisfied. We are especially grateful to Helen from their team for her support. She assisted us multiple times, and we truly appreciate her help.

Mal Swim

Mar 31, 2025  on Shopify

I have used this app, and it has all the filters I need. Search is also working great. Support team is also very quick in response. They solve all our issues regarding compatibility with other apps.

kn926-net

Mar 30, 2025  on Shopify

I was impressed with how quickly they responded to all my inquiries. They were also very helpful in helping me with what seemed to be a difficult request

Ozmah

Mar 27, 2025  on Shopify

need the app to be a bit different to what was offered . sent a message and got a responce within an hour and whole issue resolved within 24hrs. Very impressed. highly recommend

Scale Suspension

Mar 27, 2025  on Shopify

Great customer service. Helped get the exact look we were going for with the site. Would highly recommend! Helen big time! Went above and beyond for us.

The Salt + Light Home

Mar 26, 2025  on Shopify

A great and easy to use app. It has just the right features we needed for our website. The customer service is also very quick and helpful. Helen fixed our issue in no time.

Småfolk.dk

Mar 25, 2025  on Shopify

I had a problem with visibility of out-of-stock variants. Helen was very quick to help and it all work perfectly now.

Oil De Parfum

Mar 22, 2025  on Shopify

I had a problem, and HELEN helped me until everything was 100% resolved. Amazing service, fantastic team!! 100 out of 100 stars – thank you, thank you, thank you!!!

Goldelucks

Mar 20, 2025  on Shopify

The app is easy to navigate and has tons of useful features. Customer service is also amazing - Helen and her team are extremely helpful and responsive, ensuring all my requirements were met.

Venture Hunting

Mar 20, 2025  on Shopify

Clean Simple and Effective! Fantastic support team too. On many occasions I've requested customisations that I figured were to complex to expect of a support team and they've completed them hastily every time. Strongly recommend - I use this one multiple stores and it's always my first recommendation.

Inspiraggio

Mar 18, 2025  on Shopify

Excelente aplicación. Muy fácil de utilizar y el servicio a cliente es estupendo. Helen me ayudó muchísimo y fue muy amable. En tiempo récord logró ayudarme a personalizar la app para que fuera completamente armonica con el tema de mi tienda.

Little Treasures Trading LLC

Mar 18, 2025  on Shopify

I was struggling with a Shopify issue, and Helen went above and beyond to help me resolve it. She was incredibly knowledgeable, patient, and efficient in troubleshooting the problem. Not only did she provide clear instructions, but she also ensured I fully understood the solution. Her professionalism and dedication made the entire process seamless. I highly recommend Helen for anyone in need of expert Shopify support. Thank you again for your outstanding assistance!

BARK-LY

Mar 17, 2025  on Shopify

I love that you are able to display product variants as separate product cards on your collection pages. Example: If you have a T-shirt that is offered in 4 different colors, you can display each color as a separate product to fill out your collection pages. It allows customers to easily view the different variants straight from the collection pages! The support team is also great. I had a feature I wanted to integrate and Helen was able to assist me right away.

Scroll to Top