Taranker.Com Logo
Smart Product Filter & Search logo

Customer reviews: Smart Product Filter & Search

Develop by Shopify

The Shopify Product Filter & Search app helps merchants improve store navigation with advanced filtering and search capabilities. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,971)

Overall rating
4.9

What Merchants Think

Merchants generally hold a positive view of the "Smart Product Filter & Search" app, with many appreciating its functionality and the outstanding customer support provided. The app is praised for its ease of use and effectiveness, especially in managing large product catalogs. Several users highlighted excellent experiences with team members, particularly Helen, who is noted for her quick and helpful support.

Key Strengths

  • Outstanding customer support, especially from Helen and the team.
  • Effective filtering and search capabilities that enhance product organization.
  • Ease of integration and customization aligning with various store needs.
  • Good value for money compared to competing apps.
  • Responsive and efficient customer service addressing issues swiftly.

Common Concerns

  • Occasional technical glitches, such as integration issues with certain themes.
  • Feedback about app downtime and slow email responses from support in some instances.
  • Requests for enhanced access to features directly from the dashboard.
  • Desire for improved keyword translation and multilingual capabilities.

Final Thoughts

"Smart Product Filter & Search" is well-received among merchants for its robust functionality and top-notch support, making it a valuable tool for enhancing product search and filtering capabilities on Shopify stores. Despite some minor issues, the consistent praise for customer support and overall app performance suggests that it significantly contributes to improving the e-commerce experience for both merchants and their customers.

B2 Audio USA

Oct 15, 2025  on Shopify

The app has a lot of good customization features and works great for setting up our store using tags for filters. Customer support is responsive and understanding of issues and easily resolves anything I've had to contact them for.

Em & May

Oct 14, 2025  on Shopify

Had some technical issues so I reached out for help and Helen was quick to respond and super helpful!

Lil Packaging®

Oct 13, 2025  on Shopify

Great app for filtering - our site is lilpackaging, a UK manufacturer of ecommerce packaging - we have a slightly different requirement to the usual fashion or electrical product retailers. The support from Steven at Globo Software (this app dev's) was fantastic and resolved a few minor setting issues immediately - thank you Steven! The app does a nice job on 'search' as well, improving onsite search with mis-spellings etc. Our SEO agency, Amstrad Digital (a highly recognised London agency) recommended this app, as it is one of only a few that has direct impact on SEO, improving SERPS. Looking forward to increased sales on our site!

Οπτικά Κουτζαηλίας

Oct 09, 2025  on Shopify

The customer support team has been really helpful and quick to respond whenever I’ve had any questions. It’s clear that the team behind this app is constantly working to improve and provide a great experience for users. Overall, I’m very happy with this app and would highly recommend it to anyone looking for an easy-to-use solution to manage their online store.

Bonita Boutique

Oct 09, 2025  on Shopify

Helen was very professional and resolved my issue quickly and efficiently. I really appreciate her clear communication and fast response — outstanding service!

PlanBee

Oct 09, 2025  on Shopify

Great app and the support is always very helpful. There's a lot to it and we can customise it to make our search and filter for our very large catalogue just how we want it.

HasNoBounds

Oct 09, 2025  on Shopify

The app itself is perfect for my store. It provides a much better user experience on our site and the customer support has been outstanding. Working with Helen has been a joy, she is kind and supportive to assist me with a recent issue on my store. Thank you!

Cash&Nico

Oct 08, 2025  on Shopify

This app has really upgraded our store's search experience. We had some customizations that we wanted to apply and customer service (we spoke to Helen!) was fast, responsive, and got the job done. Highly recommend!

Australia Luxe Collective

Oct 08, 2025  on Shopify

Great developers who are happy to help whenever you need it. Make sure you sync the app if your collection pages are having issues as this usually solves the problem!

VotixEDC

Oct 07, 2025  on Shopify

I've been using this app for a few years and only today ran into my first problem. I used the live chat feature and Helen helped me near instantly and it was all sorted within 10 minutes!

Rocky's Dierenwereld

Oct 07, 2025  on Shopify

De SLECHTSE APP OOIT !! IK HEB DE APP VERWIJDERD EN KRIJG EEN E-MAIL DAT ZE $1200 Dollar gaan afschrijven op 6 November! Bij het kopje “beheren” geeft Shopify een technische fout waardoor ik niets kan beheren! Wat een oplichting !

Sailbrite Midwest

Oct 06, 2025  on Shopify

The filter works really well for my purposes. Customers can use it to find exactly what they need. It sets my site apart from all my competitors. Support is good and it is easy to set up and use.

Hip Optical

Oct 03, 2025  on Shopify

This app is perfect for customizing collection pages. It offers advanced filtering options and flexible design features that really enhance the user experience. Most importantly, the customer support is outstanding, quick, helpful, and always ready to assist. Highly recommended for anyone looking to improve product sorting and page design!

Pablo & Rusty's Coffee Roasters

Oct 02, 2025  on Shopify

We experienced an issue with the app today, and Helen from their support team helped us resolve it quickly. Excellent service and very responsive. Thank you, Helen!

RoxStar Dealers

Oct 02, 2025  on Shopify

I’d like to give a big thank you to Helen for her excellent support. She assisted me in resolving an issue with Smart Product Filter & Search, and her help made the process smooth and stress-free. Really appreciate her professionalism and efficiency!

Invertika

Oct 01, 2025  on Shopify

Veloci, gentili e molto competenti. Tutte le volte che ho dovuto usare l'assistenza sono stata molto contenta. Bravi ragazzi!

Good Girl Gel

Oct 01, 2025  on Shopify

"Many thanks to the technical support team, especially to Helen, who helped me set up this application according to my needs. We stayed in touch for two days and managed to fix everything so that it works as required."

Planeta Prezent

Oct 01, 2025  on Shopify

The app really impressed me in a positive way – it runs smoothly and offers great functionality. Of course, sometimes I get stuck or don’t know how to set something up, but that’s never a problem. All it takes is reaching out to support, and the reply comes faster than I’d expect. What’s more, the response is not only clear but also very helpful. I’d especially like to thank Helen, who recently got me out of a tricky situation!

GeoGlobal Partners, a division of OASE

Sep 30, 2025  on Shopify

The app is exactly what we need, and their support team is incredibly fast and efficient in responding to any issues we encounter.

Puma Safety

Sep 30, 2025  on Shopify

We highly recommend the app. Communication with Helen was always clear and understandable. She solved several challenges in the area of front-end programming and we are very satisfied with the results. The fast support is particularly commendable.

Scroll to Top