Have been using this app for years and ran into my first issue just recently. I hit up support (shout out to little Helen) and they responded almost immediately, within 20minutes my issue was resolved and I couldn’t be happier. Great app, great support, worth 5 stars!

The app does exactly what we need, and when something didn't work properly, the support team (Helen) fixed it really quickly!! Great app and awesome support!

We encountered major issues with our store, and this app's support team came through in a big way. Their customer service was exceptional especially Helen, who responded quickly and resolved our problems efficiently. Her attention to detail and dedication were impressive. Thanks to her support, everything is now running smoothly. I highly recommend this app to anyone looking for reliable functionality backed by responsive and helpful service.

Great customer support! We were experiencing an issue and reached out to the Globo team. Withing minutes they had gotten back to us and were working on the solution. Very very impressed with this kind of customer attention and we couldn't be happier.

I just installed Smart Product Filter & Search and received great help from Helen during installation and personalisation to my liking. Very satisfying!

We can only recommend this app. The support is extremely fast and always endeavors to implement individual requests.

Absolutely amazing app and support team! I had several custom needs and small display issues when integrating the filter system into my theme. I thought it would take days to solve, but the team was incredibly responsive — everything was fixed in less than 24 hours! Their answers were always clear, effective, and on point. Special thanks to Steven and Helene for their support, professionalism, and patience. Highly recommend if you're looking for a powerful product filter with outstanding customer service!

This app worked great for us for many years! Today we had our first issue and Helen solved the issue in a minute! Great customer support and product!

App is intuitive and easy to set up and maintain. Customer support was quick and helpful in resolving our recent issue.

Absolutely love it! It offers some incredible features at a very sharp price compared to others. Support has been fantastic and lightning-fast when needed — Helen in particular is super customer-focused and a real gem!

We encountered an issue with our e-shop and quickly identified that it was related to the app. The app developers responded immediately to our request and resolved the problem within minutes. Absolutely outstanding customer service — fast, efficient, and highly professional. Couldn't be more satisfied!

Davvero ottima assistenza, risolto tutto in 10 minuti. Assistenza disponibile e rapida. Consigliati

Big thank you to Helen! Sorted out a problem. Response was very quick, efficient, patient and polite. Dawn from New Dawn Organic Skin and Hair Care

The very powerful product filter & search function, after being develop to the collection page, makes it easier for customer to find products, which helps to increase sales! Not only that, the Globo also provides assistance for customizing the code. Helen, who served me, was not only friendly and efficient, but also very professional! Highly recommended for merchants who want to add filters or enhance search functions on the collection page!

Great app, perfect for getting round Shopify's overly strict metafield filtering limitations. Spoke with Helen in support who was great to deal with and very friendly, resolved any issue I had.

Great app and honestly the best customer service if there is ever an issue. I have always found that the way a company deals with problems is one of the biggest factors when choosing who to work with. A+ all the time.

I've used at least 4 different search and filter apps over 7 years in e-comm and 15k+ product catalogue. This app if lightyears better than the others - especially thanks to the speedy and thorough support - thanks Helen!

Great app! Really what i needed. Had i tiny problem with the search widget, which Helen from the team helped me out with very quickly. Very satisfied!

Super happy with the level of customer support - response time was immediate and the staff member (Helen) assisting me was the best. Jumped right into help and took on the burden of the work that I didn't know how to handle. Walked me through the rest of it. Very satisfied with my experience so far.

The customer service on this app is absolutely brilliant. Helen has really helped me get the app set up on my website and has been so patient with me and has helped me every step of the way. Thank you so much! Definitely recommend!