Reviews: Smart Product Filter & Search

Customer reviews: Smart Product Filter & Search

Reviews (1,960)

Overall rating

4.9

5

387
4

8
3

2
2

1
1

10

What Merchants Think

Merchants generally hold a positive view of the "Smart Product Filter & Search" app, with many appreciating its functionality and the outstanding customer support provided. The app is praised for its ease of use and effectiveness, especially in managing large product catalogs. Several users highlighted excellent experiences with team members, particularly Helen, who is noted for her quick and helpful support.

Key Strengths

Outstanding customer support, especially from Helen and the team.
Effective filtering and search capabilities that enhance product organization.
Ease of integration and customization aligning with various store needs.
Good value for money compared to competing apps.
Responsive and efficient customer service addressing issues swiftly.

Common Concerns

Occasional technical glitches, such as integration issues with certain themes.
Feedback about app downtime and slow email responses from support in some instances.
Requests for enhanced access to features directly from the dashboard.
Desire for improved keyword translation and multilingual capabilities.

Final Thoughts

"Smart Product Filter & Search" is well-received among merchants for its robust functionality and top-notch support, making it a valuable tool for enhancing product search and filtering capabilities on Shopify stores. Despite some minor issues, the consistent praise for customer support and overall app performance suggests that it significantly contributes to improving the e-commerce experience for both merchants and their customers.

My Store

Dec 12, 2024 on Shopify

This plugin is good, there are some limitations, but support helped me with every problem I had. So I managed to do what I wanted on my page. Thanks Helen for her support.

Puutarhakone

Nov 03, 2024 on Shopify

Quick anser from support. Some features should be updated: when a customer searches for a product by typing it in the search field, he ends up on the product page.. It is not possible to switch from the product page to the catalog of other similar products if the customer wants to compare the selection quickly and easily

The Centre for Management Practice

Aug 26, 2024 on Shopify

Good functional features. Although there was a hiccup, the online support from the team was swift with regular friendly email updates and customised messages. Thanks for the great experience.

生活の木オンラインストア

Jul 22, 2024 on Shopify

Helenのサポートが素晴らしいです。英語ですが、不具合があれば迅速に対応してくれます。

Made4Me

Jul 10, 2024 on Shopify

The best for everything, services, many options & supports I'm using the Smart Product Filter & Search and also the GLO Color Swatch apps, it drastically changed the website experience for the clients. Really important for me to thank Helen, Ariya, Sarah and Jay for all the services and supports they gave to improve the website. You can trust them 100% I highly recommend all of the GLOBO apps.

Moo Chuu India

Jul 04, 2024 on Shopify

The application is good, easy to customise for my need. The support team helped me resolve issues quickly. Helen from the Globo team has helped me resolve the issues.

Willy anti-gaspi

May 27, 2024 on Shopify

Globo support team has been of great help and has allowed us to personalize the app to fit our needs perfectly. I would have loved for the app to be a little bit more flexible but thanks to Helen we have managed to implement everything we wanted to.

MexeMarket

Apr 19, 2024 on Shopify

sometimes it is slow to take changes from custom template, and i cant impor colors from shopify theme, but it is a great app