Taranker.Com Logo
Smart Product Filter & Search logo

Customer reviews: Smart Product Filter & Search

Develop by Shopify

The Shopify Product Filter & Search app helps merchants improve store navigation with advanced filtering and search capabilities. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,065)

Overall rating
4.9

What Merchants Think

Merchants generally hold a positive view of the "Smart Product Filter & Search" app, with many appreciating its functionality and the outstanding customer support provided. The app is praised for its ease of use and effectiveness, especially in managing large product catalogs. Several users highlighted excellent experiences with team members, particularly Helen, who is noted for her quick and helpful support.

Key Strengths

  • Outstanding customer support, especially from Helen and the team.
  • Effective filtering and search capabilities that enhance product organization.
  • Ease of integration and customization aligning with various store needs.
  • Good value for money compared to competing apps.
  • Responsive and efficient customer service addressing issues swiftly.

Common Concerns

  • Occasional technical glitches, such as integration issues with certain themes.
  • Feedback about app downtime and slow email responses from support in some instances.
  • Requests for enhanced access to features directly from the dashboard.
  • Desire for improved keyword translation and multilingual capabilities.

Final Thoughts

"Smart Product Filter & Search" is well-received among merchants for its robust functionality and top-notch support, making it a valuable tool for enhancing product search and filtering capabilities on Shopify stores. Despite some minor issues, the consistent praise for customer support and overall app performance suggests that it significantly contributes to improving the e-commerce experience for both merchants and their customers.

Bohomey Shop

Jun 23, 2025  on Shopify

We encountered an issue with our e-shop and quickly identified that it was related to the app. The app developers responded immediately to our request and resolved the problem within minutes. Absolutely outstanding customer service — fast, efficient, and highly professional. Couldn't be more satisfied!

KiteStore.it

Jun 20, 2025  on Shopify

Davvero ottima assistenza, risolto tutto in 10 minuti. Assistenza disponibile e rapida. Consigliati

New Dawn Organic Skin and Hair Care

Jun 19, 2025  on Shopify

Big thank you to Helen! Sorted out a problem. Response was very quick, efficient, patient and polite. Dawn from New Dawn Organic Skin and Hair Care

Good Vibe Digital

Jun 19, 2025  on Shopify

The very powerful product filter & search function, after being develop to the collection page, makes it easier for customer to find products, which helps to increase sales! Not only that, the Globo also provides assistance for customizing the code. Helen, who served me, was not only friendly and efficient, but also very professional! Highly recommended for merchants who want to add filters or enhance search functions on the collection page!

Race and Rally

Jun 19, 2025  on Shopify

Great app, perfect for getting round Shopify's overly strict metafield filtering limitations. Spoke with Helen in support who was great to deal with and very friendly, resolved any issue I had.

PadelHQ

Jun 19, 2025  on Shopify

Great app and honestly the best customer service if there is ever an issue. I have always found that the way a company deals with problems is one of the biggest factors when choosing who to work with. A+ all the time.

Common Goods

Jun 19, 2025  on Shopify

I've used at least 4 different search and filter apps over 7 years in e-comm and 15k+ product catalogue. This app if lightyears better than the others - especially thanks to the speedy and thorough support - thanks Helen!

TEKNO studio

Jun 19, 2025  on Shopify

Great app! Really what i needed. Had i tiny problem with the search widget, which Helen from the team helped me out with very quickly. Very satisfied!

My Urban Toddler Kid's Clothing

Jun 19, 2025  on Shopify

Super happy with the level of customer support - response time was immediate and the staff member (Helen) assisting me was the best. Jumped right into help and took on the burden of the work that I didn't know how to handle. Walked me through the rest of it. Very satisfied with my experience so far.

Second Cashmere

Jun 18, 2025  on Shopify

The customer service on this app is absolutely brilliant. Helen has really helped me get the app set up on my website and has been so patient with me and has helped me every step of the way. Thank you so much! Definitely recommend!

Bonage | Guatemala

Jun 17, 2025  on Shopify

A good app. It helps us improve conversion rates. It's also easy to set up and helps our customers find their products among our collections. The technical support is good. I had a problem with the search, but they helped us quickly. It was good and fast.

WatchStatus Ltd

Jun 17, 2025  on Shopify

Fantastic app that allows for great customisation via use of swatches, creating a unique look to your filters. The support team is also great and swift!

WE-AR

Jun 15, 2025  on Shopify

Amazing customer service from Helen, had some issues getting it aligned with our theme but she was super fast and easy to deal with!

Very Exciting Things Ltd.

Jun 13, 2025  on Shopify

App works well and the support is excellent. Helen replied immediately and helped me get it to work the way we wanted. Thank you!

F.R.S For Restless Sleepers

Jun 13, 2025  on Shopify

The app is very useful and intuitive to operate. It fills the customization gaps that many templates sometimes just cannot offer. Customer support is just outstanding: in our case, Helen provided a super quick and efficient solution to the issues we encountered.

Adamot.de

Jun 13, 2025  on Shopify

Our company has been using this application for a long time, and we are extremely satisfied. It runs smoothly and flawlessly, meeting all our expectations, with every aspect of its functionality carefully refined. We particularly appreciate precise search and advanced product filtering, which works efficiently even with a large assortment. This ensures that working with the application is fast, intuitive, and convenient. A special mention goes to the excellent support team, always ready to help and respond promptly to inquiries. We highly recommend this application to anyone looking for a reliable solution!

Akicon - Handmade

Jun 12, 2025  on Shopify

I had a wonderful experience—Helen resolved all my concerns and communicated with me promptly. Timely communication makes all the difference, and I’m leaving this positive review because of Helen. Thank you, Helen!

cheak

Jun 12, 2025  on Shopify

We've had a great experience using this filter app - it serves the purpose we're looking for and the team has been extremely helpful in solving issues and customising our display for us!

The Perfect Bottle

Jun 12, 2025  on Shopify

We love the filter system. Recently an error occurred where an extra 0 was being added to all our product costs in our collections in error. I got in touch with the team and they had it sorted within 30 minutes. Great service.

Kendrick Home

Jun 10, 2025  on Shopify

5 Star PLUS! We built our whole website around this apps features and have LOVED how it performs for us and our customers. It looks great across all platforms and works perfect on mobile. It is easy to use and organize all of our products and product lines. The search feature is fun and interactive. We're beyond impressed with the help team (Helen and Steven - I'm looking at you!!) and they go above and beyond to not only help resolve issues, but to also bring in a whole customized approach to the filter as needed. Helen and Steven are quick about responses and also making sure we are kept in the loop through the process. They are knowledgeable and great at further explaining capabilities. We have personalized products that have to be pushed directly to the product page and cannot be added via "quick buy" and they helped us develop and control the app to fit those needs. I could go on and on about how amazing Globo is as a company and all of their app products are amazing, but this app and team are by far our favorite.

Scroll to Top