Taranker.Com Logo
Smart Product Filter & Search logo

Customer reviews: Smart Product Filter & Search

Develop by Globo.io

The Shopify Product Filter & Search app helps merchants improve store navigation with advanced filtering and search capabilities. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,688)

Overall rating
4.9

What Merchants Think

Merchants generally hold a positive view of the "Smart Product Filter & Search" app, with many appreciating its functionality and the outstanding customer support provided. The app is praised for its ease of use and effectiveness, especially in managing large product catalogs. Several users highlighted excellent experiences with team members, particularly Helen, who is noted for her quick and helpful support.

Key Strengths

  • Outstanding customer support, especially from Helen and the team.
  • Effective filtering and search capabilities that enhance product organization.
  • Ease of integration and customization aligning with various store needs.
  • Good value for money compared to competing apps.
  • Responsive and efficient customer service addressing issues swiftly.

Common Concerns

  • Occasional technical glitches, such as integration issues with certain themes.
  • Feedback about app downtime and slow email responses from support in some instances.
  • Requests for enhanced access to features directly from the dashboard.
  • Desire for improved keyword translation and multilingual capabilities.

Final Thoughts

"Smart Product Filter & Search" is well-received among merchants for its robust functionality and top-notch support, making it a valuable tool for enhancing product search and filtering capabilities on Shopify stores. Despite some minor issues, the consistent praise for customer support and overall app performance suggests that it significantly contributes to improving the e-commerce experience for both merchants and their customers.

Bijoux Indiscrets

Sep 11, 2024  on Shopify

It provides a better user experience. At first the app wasn't being displayed for some reason and Helen from the support team immediately fixed that for us. Then we realised there was another issue that would not work properly with our theme and she also resolved that in a matter of minutes. Thank you.

VIVAIA JAPAN

Sep 10, 2024  on Shopify

I had an excellent experience working with this team. They were quick to respond and provided clear solutions to the issues I faced. Their professionalism and attention to detail made the whole process smooth and efficient. I appreciate their willingness to go the extra mile and provide helpful documentation and guidance.

EveryAmp

Sep 10, 2024  on Shopify

We've been using Smart Product Filter & Search for over a month now and it has been working well. I've had to reach out to support a few times and they has been responsive every time, but most recently, Helen had our problem resolved in minutes. Well done.

YooBee

Sep 09, 2024  on Shopify

I was looking for a filter app that was not difficult to work with but still efficient and comprehensive. And after a long search I found it :-) Not only the app is a great tool to work with but also the service is friendly and helpful. Thank you Helen and team for helping me. Keep up the good work

Unishore Workwear

Sep 08, 2024  on Shopify

We have a very big product database and filtering is a must, with 25 filters from Shopify customers did not have a proper experience. This app resolved this problem. Any issue we'd run into their support would help us ASAP to resolve the problems, both in technical support but also design problems. They are patient and super helpful.

Burbank Cards

Sep 04, 2024  on Shopify

Great app! Customer Service is even better! Helen has been amazing. She quickly fixed every problem I had.

Enrica Lossi

Sep 03, 2024  on Shopify

The support team did an amazing job in helping sort out a problem with my site. They were quick to act and were able to resolve the issue super quick. All is up and running well now. Thanks again and keep up the great work!!!

BMC Air Filters España

Sep 02, 2024  on Shopify

Excelent app. fantastic support. I had some questions setting up my filters Helen and David were allways available.

Perfect Makeup Mirrors

Sep 01, 2024  on Shopify

The app is very comprehensive and allows filtering by a large number of parameters. The product support is outstanding if a little slow due to the time difference. One thing is that there are SO MANY variables available that the filter organization becomes a little tricky. Nevertheless, knowing everything, it'd still be my first choice.

Funny Bone Merch

Aug 31, 2024  on Shopify

Had a couple issues integrating the app with my theme (Blockshop). Reached out and got assistance on all of my issues in a quick and timely manner. The app is working great, perfect for my store.

Beauty Collective

Aug 27, 2024  on Shopify

We really appreciate Helen for her help, been very responsive when we request for support. The app is very flexible and full of options and makes customers easily find products.

The Centre for Management Practice

Aug 26, 2024  on Shopify

Good functional features. Although there was a hiccup, the online support from the team was swift with regular friendly email updates and customised messages. Thanks for the great experience.

Loukin(USA)

Aug 24, 2024  on Shopify

Customer service staff Helen was very enthusiastic in helping us solve the compatibility problem between the app and the template. And this app helps us enrich the sidebar of our website and gives us more customization options. It is a highly recommended app.

Simple Tymes

Aug 21, 2024  on Shopify

We recently needed to make some changes with our theme and app integration and we reached out to support for assistance. Helen responded and went above and beyond to assist us! She was wonderful to work with and was able to implement everything we needed and requested! I couldn't be happier with the app and the service!

Ein Ghein

Aug 21, 2024  on Shopify

The support team helped me when I need. I really appreciate Helen for their help. She was so helpful with resolving my issue.This

Kids Fair

Aug 19, 2024  on Shopify

Super easy to use and looks great on our website. Highly recommended! The support team was great to work with. Helen was super responsive.

Sacramento Kings Team Store

Aug 18, 2024  on Shopify

Essential part of our website and Helen is incredibly responsive and helpful when we try and tweak it into our needs with edge case scenarios. Recommended to anyone needing this type of functionality.

Jade Grain

Aug 18, 2024  on Shopify

Helen has been incredibly helpful with the setup of our store. Whether it's the finer details of the design, adjustments to functionality, or suggestions for overall layout, her team has been professional, diligent, and quick to respond. We’re truly grateful for Helen's support!

YIOSI LAMPS

Aug 17, 2024  on Shopify

I'm incredibly impressed with the support I received from Globo Software Solution, especially from Helen. She was extremely professional and quick to resolve my issues. Her responses were always timely and effective. Helen not only demonstrated deep product knowledge but also was very patient and friendly, making the entire experience truly enjoyable. Thanks to Helen and the Globo team for providing such outstanding support—I highly recommend their services!

ameriDroid

Aug 15, 2024  on Shopify

Great app, it works great and pricing is very competitive, I wanted to get some changes made and Helen got it done super fast and exactly what we needed. I'm sure if there is any other features that we would like to add or change the looks of our search bar Helen could get it done in no time. This app is worth it.

Scroll to Top