Loox ‑ Product Reviews App logo

Customer reviews: Loox ‑ Product Reviews App

Develop by Loox

Reviews (22,785)

Overall rating
4.9

What Merchants Think

Merchants are overwhelmingly positive about "Loox ‑ Product Reviews App," highlighting its user-friendliness, seamless integration with platforms like Shopify, and the ability to boost customer trust and sales. The app is praised for its visually appealing design and feature-rich functionality that allows stores to showcase customer feedback effectively. Many merchants also commend the exceptional customer support provided by the Loox team, which significantly enhances the user experience.

Key Strengths

  • Seamless integration with Shopify and other platforms
  • Visually appealing and customizable review displays, including photo and video reviews
  • Automation features that simplify the collection and display of reviews
  • Exceptional customer support that assists with setup and integration
  • Enhanced customer trust and conversion rates

Common Concerns

  • High cost relative to some competitors, with unexpected extra charges
  • Lack of multi-language support and limited integrations for translation
  • Issues with preview functionality for emails and customization options
  • Difficulty in bulk adding reviews compared to adding products with other apps
  • Some concerns about service charges despite uninstalling the app

Final Thoughts

Overall, "Loox ‑ Product Reviews App" is highly regarded in the e-commerce community for its ability to enhance site credibility and increase conversions. While the app offers outstanding features and customer support, potential users should be mindful of its pricing structure and language limitations. Despite some drawbacks, Loox remains a top choice for businesses seeking to leverage customer reviews to boost sales and trust.

Hollow Point Society

Jun 03, 2024  on Shopify

Love the Loox app! So many great features. I love that you're able to customize the review emails and the upsell offers are a wonderful addition. We just installed the app a couple of weeks ago and have already had customers redeem their upsell offers after checkout increasing our AOV. Keep up the good work guys!

My Giving Store

Jun 02, 2024  on Shopify

We just started using. Setup was simple and easy. Hopefully it will generate some extra income and help with our reviews of products.

FittRing

Jun 01, 2024  on Shopify

Una muy buena aplicación para añadir reseñas a tu web. Además de la buena atención al cliente, en concreto Jemuel P. resolvió todos mis problemas.

inspiraggio

Jun 01, 2024  on Shopify

Very helpful app. Totally recommend it. This is the unique app that allow you to add "All Reviews" widget on my product page.

LuxuryFinds.com

Jun 01, 2024  on Shopify

Its good for people that are begginers for dropshipping its a good way to boost up your conversion rate fore your shopify store

BLOOMERS' KONNECT

May 31, 2024  on Shopify

I have no reason at all not to recommend this LOOX app for others cuz I found a 100 percent satisfactory reasons to keep using it.

BeeBee Corner

May 31, 2024  on Shopify

Beautiful apps & easy to use. First time user and definitely love at first sight. Been looking around for a good apps and this one far the best. Fully recommended for your business.

boho at heart

May 30, 2024  on Shopify

Amazing support! Ken answered my email within a few minutes. I created a staff account for him and he fixed my (theme editing) problem right away! I would have been completely lost without him! Thanks for that great customer experience, Ken!

The Pawfect Empawrium

May 30, 2024  on Shopify

HELPS WITH SALES HAVING REVIEWS FOR EACH PRODUCT. THE EASE OF SELECTING WHICH REVIEWS I WANT TO IMPORT.

Balanced Barks

May 29, 2024  on Shopify

I’m a new member to the software but it’s really awesome. Ellison helped me with my questions and it made my experience even better! Awesome app and customer support! Thanks guys

Little bag of goodies

May 29, 2024  on Shopify

I've only started and and can see this was a good decision for a good strong future business growth plan. I feel my shopify store littlebagofgoodies.com will become very profitable through the Loox App. I can't wait to watch all my sales come flowing in.

TOUQUEL

May 28, 2024  on Shopify

I love loox, I use it for both of my stores and will continue to utilize their various add ons and upgrades!

FONSI

May 28, 2024  on Shopify

The costumer support is very helpful. Clear communication and was able to solve my problem fast. I was assisted by Sara

Homera

May 03, 2024  on Shopify

Awesome Customer Support. Really helpful app in getting the good number of sales. Thank you so much. We were unaware of the app charges initially, now everything is clear.

OunizZ

May 01, 2024  on Shopify

Amazing Support, wonderful Features. Jodel was perfect and assisted me so quickly. 4 years of using the APP and I couldn't be happier.

Vico's Hundewelt

May 01, 2024  on Shopify

Best app for getting your social proof you are looking for, especially for new shops as you can import existing reviews of the product with an easy in-build process. This app is worth every $.

Gym Essential X | Password: 123

Apr 30, 2024  on Shopify

Super facil de utilizar y máxima bien brutal la exposición de mi tienda online. Super easy to use and maximum very brutal the exhibition of my online store.

Sharpinator

Apr 29, 2024  on Shopify

Loox App is great! Easy to set up and if you ever have a problem - e.g. a theme that is not yet Theme 2.0 capable, just send an email to support and within a few hours you will have a solution that a friendly support employee (in my case Jodel - a big thank you at this point!) will implement straight away!

KillinMeSmalls

Apr 28, 2024  on Shopify

more options for the scale plan. i'm at the point to scale it's just very pricey if your just getting started. But again lots of small companies rely on the connectivity of shopify and google and to have to pay for a premium upgrade might not help us grow

LEKENZY

Apr 28, 2024  on Shopify

Bonjour J'ai pas encore obtenir de l'expérience pour l’instant car je suis encore nouveau sur se site. Je viens de la découvrir votre site. Je vous teints informer d'ici un mois. Cordialement

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