Amazing customer service. Jodel was the one that helped me and he helped me solve my issue really fast. I recommend.

This is such a great app! It has great additional features such as refer a friend, and offering rewards for photo and video reviews. Within the first 24 hours of installing Loox we had 16 new reviews! This level of reviews collected in the same timeframe was impossible with Trustpilot. Customer service is great too, Rotem in particular. He was able to quickly assist me with accidentally duplicated reviews.

Not only is Loox incredbly simple and effective but also has the best customer support out there! Big shout out to Arielle for her amazing support!!

very bad. no response. I have been asking for help for days. they charge me if I do not use the application. I have written for 4 days and they do not help. disgrace

Best review app on this app store! The value for the money is exceptional. I have tried and examined most of the review app in the app store. This one is the best one!

Great customer service, Liz from Loox support helped me out with my problem and was very knowledgeable and professional!

The only app that looks great out of the box. Cannot recommend enough! Also, the customer service is stellar!

This app is really important to assist customers in their decisions on purchases and the ratings on products should guide customers in their choices on products.

Had issues with my product stars not showing on my homepage and Liz was able to help me out promptly and add them to where they were needed. Thanks again for all the help

I would definitely recommend this app, I ran into some issues after using the app after a few months because the navigation system on Shopify had changed and the Loox team helped me out straight away and and gave really clear instructions with screen shots so I literally couldn't go wrong. Thanks so much Sara at the Loox team!

It's a really good app with lots of features. Thank you very much for your help, Arielle, in resolving a video review upload issue.

I updated my domain name and all reviews disappeared from the page. I reached out to LOOX and expected a response within a few days. I was very surprised that it was very quick. Jodel was very helpful and quick to respond within a very short period of time. He was able to retrieve the lost reviews and make them visible again.

Ok so I was totally freaking out cause I couldn’t get the color of my reviews to be set properly on my site and Shany literally came to my rescue and literally went it to my site and totally fixed it. I can’t speak highly enough of this person or this app .. amazing A huge Mahalo (Thank you) on behalf of Royal Nugget Poker out here in Maui

Très pratique. Application ergonomique et bourrée de fonctionnalités utiles pour augmenter son taux de conversion

Is game changer, it comes with all the features that announced, love it. the upgrade will be well received

I recently integrated Loox into my online store, and I couldn't be happier! This app has transformed the way I showcase customer reviews and photos. The interface is user-friendly, making it easy to set up and customize to fit my brand. The ability to display photo reviews has significantly increased customer trust and engagement. I've noticed a boost in conversions since implementing it! The automated email requests for reviews save me time, and the design options are visually appealing. Overall, Loox has been an excellent addition to my eCommerce toolkit. Highly recommended for anyone looking to enhance their product pages and build credibility with potential buyers!

Chester was great! Prompt, courteous, knowledgeable. A wonderful asset to your company. MaryAnn Diorio

I honestly love how it walks you through the setup so seamlessly and anticipates the mistakes you make and helps you fix them right away easily. I see why people speak so highly of this app.

Chester was fantastic in helping me resolve my technical issue. As someone who's not very tech-savvy, I really appreciated his patience and clear, step-by-step guidance. He made sure I never felt rushed or confused, and his friendly attitude made the process stress-free. Chester not only fixed the issue quickly, but he also took the time to explain everything in a way I could understand. Thanks again for the top-notch service, amigo

Ken is a Great guy, he helped my Family out with over 100k only because he was bored. After That he rescued my 3 Babys out of a burning Apartment. He deserves a raise and more holiday. Thank you ken my g appreciate your help