it's the best review app with many features we are using it for year I just noticed that we never review their great app.. Just wanted to suggest 1 more feature ( when a customer press 5 star review and complete the form suggest to him with a direct link to make google map review to get an extra reward )

We had some code that needed to be fixed, Lilach from Loox was super fast to understand and solve the issue in both of our stores - 10/10

We used another highly-rated app to collect product reviews from our store for 5 months. During that period we received very few reviews. We had some issues with the app not triggering follow-up emails. We notified the support team and never received a response or resolution, so we started looking for a new reviews app. We found Loox and after researching the app and reading the reviews, we decided to give loox a try. Since installing the app on our store, we've been receiving product reviews from our customers almost daily. We contacted support regarding a question on how to limit reviews on product pages to only 5 reviews and then expanding to more reviews view link. Loox support representative Aya was very quick to answer our questions with detailed directions on how to accomplish our goal. So far, Loox is much better than the other highly rated app we used. Looking forward to many more reviews. :-)

Sara on the tech team, you saved the day for me! And your grace in not pointing out that the solution was right in front of me the whole time was much appreciated lol. THANK YOU!

c'est vraiment le must a avoir je vous le conseil, si vous souhaiter importer des avis de qualiter et réel.

The app does two things: it allows you to see the positive things about a product and the negative facts that may decide whether you want to list the product. It's a perfect app and I recommend 100%

Ein absolutes Muss! Dieser drehbare Mini-Mopp hat mich wirklich beeindruckt. Die Lieferung war schnell, und die austauschbaren Mikrofaser-Pads sind ein echter Bonus. Er ist super einfach zu bedienen und macht die Reinigung so viel einfacher und effizienter. Ich bin sehr zufrieden mit meinem Kauf!

App was super easy to set up on it's own and is easy to use from a customer standpoint as well. Even when I had trouble because of my theme, I was very easily and quickly able to get in contact with the support team. Chester was able to integrate the app seamlessly into our theme very quickly and efficiently.

Easy-to-use app with a low-price point to gather and show reviews & Customer Generated Content, as well as incentivize customers to do them. Is it the best? I don't know, but it sure does a whole lot without asking for 300€ a month like most other review apps. If you're a small business, this is the review app for you. Also works well with subscription products, unlike most review apps that we've tried. When we have to contact customer support, it's usually fast and the problem is solved. Just now I had a small issue when trying to download a video that a customer made, and Aya sorted it out fast and even provided a Google drive link with the download.

Jemuel was able to verify a question I had about discount codes and even researched what I needed to do within Shopify! I was very appreciative of his knowledge regarding how Shopify handles discounts!

It was truly a delightful experience, to be honest. Rain was incredibly helpful and ensured that my issues were promptly resolved. Thank you very much!

Arielle did an awesome job troubleshooting with us to figure out how to sync our review feed on our Shopify store with Google merchant Center and Facebook. It's all up and running now thanks to Arielle.

Really great app and the best reviews app i have used so far, with the best support team! Arielle from technical support was able to solve my problems in minutes! Special thanks to Arielle and to the support team!

Es horrible, cuando desinstalen la aplicación les van a hacer un cobro de 9 dólares, aun no tengo respuesta acerca del reembolso. Instalen otra aplicación.

Ich bin alleine schon begeistert vom Dashboard mit einer leicht verständlichen, selbst erklärenden Funktionsweise, der kinderleichten Installation, ohne in den Theme Code gehen zu müssen den Möglichkeiten die Icons bzw. Sterne zu individualisieren und nicht zuletzt von Jodel vom Support, welcher mir an einem Sonntag innerhalb von 10 Minuten ein Problem wie von Geisterhand gelöst hatte. Alles zusammen ist diese App für mich das beste was mir passieren konnte und generiert zusätzlich noch Umsätze. Weiter so !

Ken, amazing support team for solving my question with straight to the point answer, not to mention its speedy response.

Leichte Bedienung der App, Der Supportmitarbeiter Ken konnte mir bei meinem Anliegen super schnell helfen und mir eine Lösung geben.

Reached out to their support email looking to get some help with my site that I could not figure out on my own. Ellison emailed me back within a few minutes and was able to help me out with exactly what I needed and wanted and got it done faster than expected. Excellent service!

I couldn't add reviews to my theme, so I contacted customer service and Aya from customer service helped me with my problem. I gave her access and she solved it quickly. Now the ratings are implemented in my theme. I am very grateful for the fast and prompt service. Thank you dear Aya :)!

They have amazing customer support, Chester was of great help, he did the entire code edit for my site for an additional feature I wanted and was swiftly responding.