I love how easy it is to set up. There are also video tutorials that are easy to follow. This app is worth it and offers great value for money. I'm excited to see my store grow with the help of Loox.

Great app. In my first week of launching - 90% of my sales have gone through it been boosted with Loox. Very happy so far

The reviews are displaying well on the site and the team are very friendly at installing certain widgets. Jemuel was super nice and helpful :)

Installing Loox was very easy. Even after I accidentally closed the tab while I was setting it up, my email for help was quickly answered by Ken. He answered my question right away and all is good!

I was really excited to move from another app as Loox seemed to have everything I need for my store which relies heavily on reviews to generate sales. The previous review app posted all of our reviews to our FB business page. Loox DOES NOT even though they claim they syndicate reviews to Meta. Given that, we will need to find a differently platform for our reviews and referrals.

I’ve been using Loox for my website, and I’m thoroughly impressed! The app is super easy to set up and customize. The photo reviews really help build trust with my customers and showcase how much they love our products. I noticed a significant boost in conversions since integrating Loox, and the automatic review request feature saves me so much time. The customer support is also outstanding—quick responses and very helpful! If you're looking for a reliable review app with great features, Loox is definitely the way to go. It’s been a game-changer for my business!

I had a positive set up experience while setting the Loox app in my Shopify store. Would recommend to newbies like myself starting out.

nothing free about this - installed app, where is the free trial? clicking on the paid plan says due to now, so paying instantly no 7 day trial, is this joke?

I had a specific request and reached out- Aya was incredibly helpful and gave me the perfect workaround to a problem I didn't think could be fixed! Very happy, and can't wait to dive deeper into this with all that it can do.

Jemuel was a great help, he solved my problem in minutes. I do not recommend Elison however, because we chatted back and forth 20 times and my problem was not solved but she seemed nice.

The customer support team is great and super fast! Aya fixed my problem in minutes! Highly recommend

La mejor app para colectar reseñas, el soporte es maravilloso, me atendieron con un problema que tenia al recuperar unas reseñas y me ayudaron enseguida

Easy to use and set up, you had it all there and allowed me to set up in literally couple of minutes

Loox has become a very frustrating experience with their 500 order limit and false statements about the plan working the exact same after the 500 limit is reached. If you start out on their Beginner plan you will eventually end up with the same issue we are having. Loox seems to assume every company has unlimited VC money to spend or is on a vertical growth trajectory. We are averaging around 2-3 reviews per month with Loox on 60-90 orders of a Made in the USA item. Because we passed their ridiculous lifetime 500 order limit on the Beginner plan they have degraded their service despite still paying monthly for it to force an upgrade. With our order volume Loox will cost at best 38 cents per order or almost two percent of our Revenue minus COGS. This is the same cost as Shopify which provides an astronomically higher value. They won't listen and yes they did offer a discount but its still not enough to warrant not switching to Omnisend Reviews which would cost us $0 extra to start using. I don't want to write this review but after being lied to about the software working and "I could stay on the beginner plan" but yet everyone when we have an issue with the software not working tells me you need to upgrade. They are simply just pushing us away. I have exchanged email after email with them about this concern and they don't seem to care.

muy buena lo unico que siento que le falta el importaion no salen los nombre completos de las personas

Thank you very much for Liz's help! I spent a long time searching online without resolving the issue, but Liz solved it easily in just a few minutes. She is truly very, very professional and fast! I hope Liz’s higher-ups can give her a raise (or a bonus)!

Was stuck with adding reviews to my website featured collection and product collections. Liz responded quickly on a Sunday! Managed to fix the problem almost immediately. Amazing customer service!

Love Loox and was honestly really surprised at their great customer support - despite my very obvious question, Ellison was helpful, straightforward, quick, and kind :)

We asked the support to help us not send reviews for a specific product which is shipping protection. They told us they fix it and they did not. After a third round of revisions they told us it is all fixed. But then it turned out that only reviews we got from them were shipping protection reviews - which was completely opposite of what we asked. It has been a few days since then and we are not getting any feedback or replies from them and our business keeps getting reviews only for the shipping protection product. This is a bug which they failed to fix and failed to communicate with us promptly. We are highly disappointed.

BE CAREFUL with this application. When you have a lot of orders, you pay accordingly. I received a $450 bill in 15 days.