Ken from customer support was super helpful and quick to resolve my issue. Thanks for the excellent assistance!

It is a great tool to use with your shopify store. It gives you all the help you need with providing authentic and real reviews for your products

Thank you Thank you Juucie. Just love your recommendations and products. Plus your service and understanding is top of the charts good.

The free trail is awesome for me as a dropshipper who is always testning new brands. Jodel at the support also answered me within minutes. In my country the clock is 11.30 PM so that’s really Nice. Thank you Jodel!

Im using this app to my different store and it works really good. But i had a problem installing it to my new shopify store and thanks to Rain M who assisted me in putting the widget reviews on my pages. five star also to him.

I'm guessing I can get a customer service agent to reach to me if I write a bad review. **everything has been great for 5 years, just need help now for a month and can't get anyone to respond via 3 channels, including email. Please email us or email us back at: admin - at - mermaidwax . com

Hi Loox, thanks for being so outstanding all these years and for enabling one of the most important parts of my store -the reviews! It helps me interact with my customers. Thanks also Jodel for the super fast and accurate help with my question - we got it all solved in under 10 minutes!

has helped a lot with getting more reviews. It was easy to install on my replo pages. Customer service has been fantastic

Sono molto soddisfatta di questa app. Aldilà del layout molto bello, sono più che soddisfatta dell'assistenza veramente efficace e velocissima. Aya è stata veramente efficiente e gentile aiutandomi a modificare il codice, il tutto in nemmeno 5 minuti. Grazie e continuate così!

Quick and seamless customer support and service from Rain. Thank you so much for resolving my question.

Chester me ayudó de manera muy rápida en un día no laboral y solucionó el problema a la perfección.

c'est un très bon application que je travail avec environ 1 mois je métrisé pas bien vôtres application..

This app is messing with my Google Shopping conversion tracking. I don't recommend the upsell feature because it interferes with the conversion on the thank you page, since not all customers are visiting the thank you page after the upsell page appears.

Got stuck on an issue. Got onto the Loox team email system. They got back to me fast and dealt with exactly what I was stuck on. Very helpful and on point.

Hallo, die Loox App ist wirklich hervorragend gut! Ich habe jedoch ein Problem, ich kann nämlich bei mir im Shop keine Sterne in der Kollektionsseite einfügen. Auf der Produktseite funktioniert alles super. Nur auf meiner Frontpage, kann ich keine Ratings einblenden. Könnt ihr mir helfen ? Viele Grüße Thomas

I am currently on a trial with Loox after being on Junip for a few months. I had issues with set-up and migrating reviews over and Laurence from the support team was so quick to help and resolved my issue within an hour (whaaaat?!). Overall, the process has been so easy to set-up and edit without the help of a developer. No code install needed. Very intuitive UI. Will definitely be staying on as a customer!

I’ve been using Loox for my carpet repair business, Dan’s Carpet Repairs, and I’m really impressed with how easy it’s been to collect customer reviews. The setup was smooth, and I love how simple it is to customise the design to match my branding. Since adding Loox, I’ve noticed a real boost in customer engagement having photos in the reviews is a game changer!

Loox is great and always improving. Rain has been a great help recently & also took the time to show screenshots and explain things clearly. Highly rate the customer service at loox as well as the software

Using Loox is an essential for beginner drop shipping and has helped me scaled up in my online business.

We've been using Loox for a few years and love it. We did have some code issues and Sara in support sorted it all out for us very quickly. Thanks Loox