Bin sehr zufrieden das alles drinnen ist was einem vor allem am Anfang helfen kann es ist super gemacht und es wurde alles detailliert beschrieben und ist gut und leicht damit umzugehen ich würde es jedem empfehlen die App ist einfach super und macht viel aus wenn man sie im Shop anrichtet

I’m thrilled with this app! It offers outstanding value for money and is incredibly reliable. New tools and features are regularly added, keeping it fresh and functional. I was especially impressed with the quick assistance in implementing the review stars. Huge thanks to Rotem, the Customer Support Engineer, for going above and beyond with friendly and efficient support. Highly recommended!

I'm beyond frustrated with Loox. Their customer support does not read any of the messages sent to them and just says they'll forward it to tier 2. I have been trying for two weeks to get downloadable versions of my video reviews and I have not been able to do so. When I reply to their emails both [email protected] and [email protected] both are bounced back and the support team does nothing to help me. So I have to continue booking support through the shopify app only to go in a viscous cycle. Its ridiculous with the amount of money they charge my brands for their review platform!

I would like to express my great satisfaction with the technical support I received from Loox’s customer service. A special thank you to Sara, Technical Support Engineer, for her valuable help, professionalism, and responsiveness. She resolved my issue quickly and with great care. Excellent service, thank you again!

I've only had the app installed for a couple of weeks and so far I really love it. It's beautiful and makes my website look amazing and professional.

I would recommend this app to people looking at starting a business, easy to use and setup your shop.

Great app and really amazing customer service. Jemuel helped me out a lot by actually putting code into my theme so that reviews would show on my featured products page. Highly recomend!

I just added this app to my site, and the set-up was easy. I have high hopes that it will be a great addition to my site.

Great app, excellent customer support. Aya was quick to reply and provide code to implement certain features across our store. Very helpful and kind. Recommend highly!

“I am incredibly grateful to Jodel from the Loox support team. I was dealing with a major issue that caused me immense stress and affected my mental well-being, as my project came to a halt. Jodel’s exceptional patience, kindness, and dedication in addressing my problem truly made all the difference. He took the time to listen and understand every detail of my situation and guided me through every step with genuine care. Thanks to Jodel, my issue was resolved smoothly, and I can finally focus on my business again. Loox is fortunate to have someone as committed as Jodel on their team. Thank you from the bottom of my heart!”

It's a fantastic review app that I have used. It's the best of the best. The customer support is very nice and helpful. They quickly assisted me in resolving an issue with displaying the rating. Thank you so much.

Amazing customer service. Jodel was the one that helped me and he helped me solve my issue really fast. I recommend.

This is such a great app! It has great additional features such as refer a friend, and offering rewards for photo and video reviews. Within the first 24 hours of installing Loox we had 16 new reviews! This level of reviews collected in the same timeframe was impossible with Trustpilot. Customer service is great too, Rotem in particular. He was able to quickly assist me with accidentally duplicated reviews.

Not only is Loox incredbly simple and effective but also has the best customer support out there! Big shout out to Arielle for her amazing support!!

very bad. no response. I have been asking for help for days. they charge me if I do not use the application. I have written for 4 days and they do not help. disgrace

Best review app on this app store! The value for the money is exceptional. I have tried and examined most of the review app in the app store. This one is the best one!

Great customer service, Liz from Loox support helped me out with my problem and was very knowledgeable and professional!

The only app that looks great out of the box. Cannot recommend enough! Also, the customer service is stellar!

This app is really important to assist customers in their decisions on purchases and the ratings on products should guide customers in their choices on products.

Had issues with my product stars not showing on my homepage and Liz was able to help me out promptly and add them to where they were needed. Thanks again for all the help