1. In the invitation comment function, I set it to invite customers to comment 3 days after the "Delivery" of the order. I cannot know what the invitation comment email sent to the customer looks like, nor can I customize the content of the email. 2. There are no online customers. Support means that you encountered a problem at that time and could not solve it in time. You can only wait for the slow email contact. 3. Most functions do not have a preview function, which makes it difficult to use, such as testing to send preview emails, etc. I am going to change it. app, the key is this app The price quoted is not cheap, and many functions do not even provide the most basic guidance, which is very disappointing.

Very happy with the app. I needed extra help to manually add the widget to the product pages and Jemuel and Kim were extremely helpful and fast. Before I knew it, it was up and running. Getting quick responses is important to me and I am very pleased. The app is easy to customize and you can make it do what you need it to do. Very simple to make adjustments that fit your needs and desires. OVERALL - VERY VERY HAPPY WITH THE APP AND CUSTOMER SERVICE

Uninstalled it and got charged! Not sure how that happened. How do I even get ahold of someone from this company to rectify it??? Super frustrated.

Just OK. Overpriced for what it does. There are other options that do the same that don't cost as much.

Great App and excellent customer service. Special thanks to Rain who helped me with initial configuration.

I appreciate the way this app works and the reminder to customers has yielded some really good reviews that are very helpful for my growing store. :)

The app is not only helpful for my business, but the customer service is excellent. Jemuel was able to quickly help me with an issue I was having, and provided screenshots to walk me through how to resolve it. I’ve had a great experience with Loox and am happy to have this as a tool for my small business.

Loox has been nothing but amazing to us! The product has changed and grown so much since we first downloaded it. We ues a lot of the features and they have certainly brought us extra income. The UI is also very clean and easy to understand for both internal usage and customer facing. Well done Loox. Big fans!

la app es muy buena por que uno puede utilizar reseñas para sus productos lo que genera mas confianza al cliente a la hora de comprar y a nosotros los vendedores nos genera mejores ingresos

you forced me to pay unfair amount with the trial subscription that i canceled and deleted the app i contacted shopify team they also did not work with me

uygulamayı kullanamıyorum. Hem ben yorum ekleyemiyorum hem müşteriler ekleyemiyor ve alışveriş başına komisyon alıyorsunuz. Lütfen aldığınız komisyonun hizmetinizle karşılığını verin

Sto utilizzando Loox sul mio e-commerce e non potrei essere più soddisfatto! L'app è intuitiva, facile da configurare e offre moltissime funzionalità utili. La personalizzazione del design è fantastica, ho potuto allineare perfettamente il widget allo stile del mio sito.

I've been looking for a user reviews app for years, and finally took the plunge with Loox. The installation process was a breeze. Unfortunately, though, I am using an old, deprecated legacy theme on Shopify, and most apps are now designed for the new Shopify version 2.0 themes. So, there were a number of issues getting the various ratings widgets to work properly. I contacted Loox support and got an answer within hours. A support engineer named Tal was assigned to me, and he was able to solve all of my issues within two days of installing the app. None of these issues were Loox issues; they all had to do with the particulars of my deprecated theme. But Tal dove in and solved all the of the problems, including my very particular layout requests, like moving a widget a few pixels this way or that. This is a great app with world-class customer service, and I couldn't be happier with the results. Thank you, Loox, and thank you Tal!

Great app and support that went above and beyond in assisting with some backend coding work I needed. Aya, Rotem & Sara were all fantastic to work with. Thank you!

I would highly recommend this app for any business owner it’s a fantastic resource for growing your business.

Superkul spel! Jag köpte MagnetMania som julklapp och det var en hit. Både barn och vuxna hade roligt och vi spelade massor. Magnetfunktionen är verkligen smart och gör det lätt att spela. Leveransen var snabb och produkten var precis som förväntat. Rekommenderas varmt!

Loox product review gives the best social proofs any serious merchant or dropshipper would want to have on their stores and website. I absolutely recommend it

I would like to express my gratitude to Aya for their invaluable assistance in transferring customer reviews from Yotpo to LOOX. Their guidance throughout the process was greatly appreciated, and we are thankful for their support.

I had the best Loox assistant @ELLISON, very responsive and attentive. Special mention to you Mr Ellison from Loox

This app is so helpful bringing customer reviews to your site! It’s been great so far and I get reviews back quickly!