Customer reviews: GemPages Landing Page Builder

<h3>What Merchants Think</h3> <p>Overall, merchants have a highly positive view of GemPages Landing Page Builder. Users appreciate its user-friendly interface, comprehensive feature set, and the customizable options it offers. Many highlight the superb customer support, which is regarded as prompt, knowledgeable, and willing to go above and beyond to help resolve issues. However, some users express concerns about the time needed to adapt designs for different devices and the reliance on a paid subscription model.</p> <h3>Key Strengths</h3> <ul> <li>User-friendly and intuitive interface.</li> <li>Excellent and responsive customer support.</li> <li>Wide range of features and customization options.</li> <li>Effective integration with third-party apps.</li> <li>Ability to create professional and polished pages easily.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Need to rebuild designs separately for different devices.</li> <li>Subscription dependency — losing access to features upon cancellation.</li> <li>Occasional glitches and slow response times.</li> <li>Limitations in some features such as product sorting.</li> <li>Challenges in transitioning between app versions.</li> </ul> <h3>Final Thoughts</h3> <p>GemPages Landing Page Builder is highly regarded among Shopify merchants for its versatility, powerful design features, and exceptional customer support. While there are some concerns regarding device-specific design adaptation and subscription model drawbacks, its strengths, particularly the customization options and support responsiveness, outweigh the limitations, making it a preferred choice for many users.</p>

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Reviews (5,094)

Overall rating

4.9

5

1,025
4

39
3

6
2

6
1

27

What Merchants Think

Overall, merchants have a highly positive view of GemPages Landing Page Builder. Users appreciate its user-friendly interface, comprehensive feature set, and the customizable options it offers. Many highlight the superb customer support, which is regarded as prompt, knowledgeable, and willing to go above and beyond to help resolve issues. However, some users express concerns about the time needed to adapt designs for different devices and the reliance on a paid subscription model.

Key Strengths

User-friendly and intuitive interface.
Excellent and responsive customer support.
Wide range of features and customization options.
Effective integration with third-party apps.
Ability to create professional and polished pages easily.

Common Concerns

Need to rebuild designs separately for different devices.
Subscription dependency — losing access to features upon cancellation.
Occasional glitches and slow response times.
Limitations in some features such as product sorting.
Challenges in transitioning between app versions.

Final Thoughts

GemPages Landing Page Builder is highly regarded among Shopify merchants for its versatility, powerful design features, and exceptional customer support. While there are some concerns regarding device-specific design adaptation and subscription model drawbacks, its strengths, particularly the customization options and support responsiveness, outweigh the limitations, making it a preferred choice for many users.

My Store

Nov 16, 2024 on Shopify

App works well with shopify, AND with other apps. Their new AI feature is quite helpful for starting new landing pages. But the best part is their support. They always answer quickly and make sure we are satisfied with the resolution.

EternaBloom

Nov 16, 2024 on Shopify

Superb help, had to wait a bit which is understandable at this period of the year, when the help was there it was Superb, clever, friendly, top notch! Recommended! GemPages is truely amazing to build your store with. The speed, the logic, the beauty, I'm hooked. Take your time, get to know it, and get hooked! GemPages all the way baby, let's gooooooooo! Thank you Tina!

Glowtide

Nov 14, 2024 on Shopify

The experience has been amazing. No matter what problem I encountered, I was able to get timely help from the technical team. I used to be a graphic designer and tested a few platforms before finally choosing Gempage. It seems I made a very wise and correct choice

ScoutsMedic

Nov 13, 2024 on Shopify

THEY ARE THE ABSOLUTE BEST, the support was the best and specifically KEN was the best. He solved every issue and got back with SPEED. What a wonderful app!!!!!!

mushdose

Nov 13, 2024 on Shopify

Wonderful! Everything is clear. You have the customer services h24 with you if you have problem. I recommend 100%

Magnura

Nov 13, 2024 on Shopify

All-in-all it's a great, easy-to-use app, but there are several bugs that I've encountered that have cost me time and money. For example, the Accordion block seems to bug out the page at times, saving gets jammed sometimes. I've had multiple occasions where I've lost progress due to this. I once updated a product page, published it, and the next day the page in the editor had rolled back to a previous version, but the published page remained the same, so when I wanted to make some changes I had to update everything all over again. Some of the blocks could use more customizability options. Overall, it's a good app for the price.

ZENDIA SHOP

Nov 13, 2024 on Shopify

Para los que no tenemos ni idea de programación es muy sencillo de crear paginas con Gempages. Sin duda alguna lo recomiendo al 100%. Y tienen un servicio de atención al cliente MUY bueno y atento.

Quince Cellar

Nov 12, 2024 on Shopify

Tina was great in helping me with every issue I have encountered so far! I have not too much expertise on GemPages Page Builder and she was really helpful. Thank you for the incrideble customer support.

Mama Gaïa

Nov 12, 2024 on Shopify

I've been using Gempages for several years now and their support is very reactive, the service is constantly improving and their templates are great.

Subtonic

Nov 12, 2024 on Shopify

Superior UI on this page builder, and extra helpful customer success team!!! Really appreciate the quick turnaround on my questions

SKOTTI USA

Nov 12, 2024 on Shopify

One of the greatest apps we have for our store! It offers much more variety than Shopify does - and it's easy to handle as well! Great customer service too - Recommend!

The Bargain Bloom

Nov 11, 2024 on Shopify

The Online Chat Customer Service is AWESOME! They gave me a personalized, step by step tutorial on how to solve my issue. The excellent product knowledge and professionalism made it much easier to launch my website.

BioPlafar

Nov 11, 2024 on Shopify

Un suport extraordinar! Da apar probleme cand dezvolti un magazin da suportul este exceptional, merita toti banii!

Naturstep®

Nov 10, 2024 on Shopify

Gempages is a very good app. Customer support is available 24/7 and they can solve anything you want. No matter what the issue, Gempages has a solution for it. Thank you!

My Store

Nov 08, 2024 on Shopify

I have tried many page builder apps. but my favorite and more functional app is gempage. it is truly invaluable. Unfortunately, the number of stars is limited to 5. Gempage deserves more stars⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

My Store

Nov 07, 2024 on Shopify

Gempages has been a lifesaver creating the website with the aesthetics I wanted. Support staff have been amazing, especially Sarah. Keep it up!

The Scoin Shop

Nov 06, 2024 on Shopify

Great tool, excellent in design customization and responsiveness. The new editor looks amazing, excited to try it out. Support is thorough and very helpful.

SG Medical Pte Ltd

Nov 05, 2024 on Shopify

The customer service was superb! answered my questions patiently and in detailed. Solved my issue within the day. Very recommended!

Tienda WOW

Nov 05, 2024 on Shopify

La aplicacion es maravillosa, intuitiva y facil de manejar, estoy feliz con ella. Tambien el soporte es excelente, hoy Ken me ayudo y en 1 minuto hizo lo que necesitaba, la recomiendo 100%

Comfort Cloud

Nov 05, 2024 on Shopify

The customer service has been second-to-none! Extremely fast, helpful and I have been so happy with the final product! So easy to build a great website and landing pages! Highly recommend!