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Customer reviews: GemPages Landing Page Builder

Reviews (5,079)

Overall rating
4.9

What Merchants Think

Overall, merchants have a highly positive view of GemPages Landing Page Builder. Users appreciate its user-friendly interface, comprehensive feature set, and the customizable options it offers. Many highlight the superb customer support, which is regarded as prompt, knowledgeable, and willing to go above and beyond to help resolve issues. However, some users express concerns about the time needed to adapt designs for different devices and the reliance on a paid subscription model.

Key Strengths

  • User-friendly and intuitive interface.
  • Excellent and responsive customer support.
  • Wide range of features and customization options.
  • Effective integration with third-party apps.
  • Ability to create professional and polished pages easily.

Common Concerns

  • Need to rebuild designs separately for different devices.
  • Subscription dependency — losing access to features upon cancellation.
  • Occasional glitches and slow response times.
  • Limitations in some features such as product sorting.
  • Challenges in transitioning between app versions.

Final Thoughts

GemPages Landing Page Builder is highly regarded among Shopify merchants for its versatility, powerful design features, and exceptional customer support. While there are some concerns regarding device-specific design adaptation and subscription model drawbacks, its strengths, particularly the customization options and support responsiveness, outweigh the limitations, making it a preferred choice for many users.

esspyluxe.com

Mar 09, 2025  on Shopify

l'app va configurata bene , facile realizzare pagine e ben strutturata di moduli, assistenza molto buona , alcune funzioni da rivedere che stanno implementando

On My Weights

Feb 18, 2025  on Shopify

Got help really quickly and guided me through everything!

Inkshot | Creative Boost™

Feb 10, 2025  on Shopify

I love that I can design pages exactly how I envision them using your drag-and-drop elements. The ability to easily customize spacing and positioning makes it simple to create a polished, visually appealing layout. With Shopify’s default themes, I often felt limited, whereas GemPages unlocks far more creative possibilities, allowing me to craft a website that looks both custom and professional.

The Single Lady Box

Jan 25, 2025  on Shopify

Got the hep of Jeremy this afternoon and it made it all better ! I don't find Gempages easy at all, assistance is often needed to solve issues but I am glad I have someone patient and understanding today ! Very grateful for it!

Calico Wood Signs

Dec 09, 2024  on Shopify

I had the pleasure of working with Tina while resolving several challenges I faced with GemPages, and I cannot express how incredibly helpful and professional she was throughout the process. From the very first interaction, it was clear that Tina possesses an in-depth understanding of GemPages and a remarkable ability to troubleshoot effectively. One of the aspects I appreciated most was Tina’s patience and attentiveness. She took the time to thoroughly understand each of the problems I encountered, no matter how small or complex. Her explanations were clear and easy to follow, even for someone like me, who isn’t particularly tech-savvy. She guided me step-by-step, ensuring I felt confident in implementing the solutions she provided. What truly stood out was Tina’s proactive approach. Not only did she address the issues I brought to her attention, but she also identified other areas where improvements could be made. Her recommendations were insightful and led to noticeable enhancements in my website’s design and functionality. It felt like she genuinely cared about helping me succeed. Tina’s communication skills deserve special mention as well. She was prompt, professional, and personable in all her responses. I never felt rushed or overlooked, and her ability to explain technical concepts in simple terms made the process so much smoother. Thanks to Tina, all my problems with GemPages were resolved quickly and effectively, and I gained a deeper understanding of the platform. She turned what could have been a stressful experience into a productive and enjoyable one. I wholeheartedly recommend Tina to anyone who needs assistance with GemPages. Her expertise, professionalism, and dedication to customer satisfaction are truly unmatched. Thank you, Tina, for your outstanding support—I couldn’t have asked for a better experience!

The Sample Select

Dec 05, 2024  on Shopify

I really enjoy there customer support. They are quick and efficient and take the time to understand your problem. I recommend them.

SHOPORCAA

Dec 04, 2024  on Shopify

great support , could have more section options specially announcement bar , and more animations . 9/10 :)

Maison Sola

Dec 02, 2024  on Shopify

excellent

Skin Bloom

Nov 29, 2024  on Shopify

i love this platform

Kraxlboard®

Nov 27, 2024  on Shopify

Quite complex as a tool, but can do great things! Thanks to the good customer service. Managed to fix various issues in short time. Recommend!

Multicompras.store

Nov 25, 2024  on Shopify

Olveno

Nov 22, 2024  on Shopify

bonjour , ca fait un petit moment que j'utilise l'application et je l'avais installer pour un petit moment uniquement pour l'essai gratuit , ne sachant pas que vous m'aviez prelever je voudrais savoir s'il y aurait un moyer de me rembourser merci.

Magnura

Nov 13, 2024  on Shopify

All-in-all it's a great, easy-to-use app, but there are several bugs that I've encountered that have cost me time and money. For example, the Accordion block seems to bug out the page at times, saving gets jammed sometimes. I've had multiple occasions where I've lost progress due to this. I once updated a product page, published it, and the next day the page in the editor had rolled back to a previous version, but the published page remained the same, so when I wanted to make some changes I had to update everything all over again. Some of the blocks could use more customizability options. Overall, it's a good app for the price.

HomeFect

Oct 31, 2024  on Shopify

I've given it 4 stars beause its a little tricky to use in the begining but when you get to know how to use it, its an amazing tool to give your store a professional look & feel and also saves time & effort by offering amazing templates to choose from for all the sections of your store. Customer support team is amazing, I was facing an issue in my store & they resolved it in minutes. Highly recommend it!

Stride

Oct 31, 2024  on Shopify

Great app for building, small learning curve, a lot of options to build what you want. Needs more advanced sections, without app integrations like bundles for our needs

Horizon consulting

Oct 30, 2024  on Shopify

super efficent customer care but too expensive for just a builder

Powerful Padel

Oct 23, 2024  on Shopify

Had some trouble with the app on ios, but the support team was brilliant and fixed it asap

qozzy

Oct 22, 2024  on Shopify

Great customer service

龍業百起精品衛廚-KOHLER官方認證代理商

Oct 16, 2024  on Shopify

功能性限縮 但部分後台工程師能協助處理

OFF-TIK

Oct 09, 2024  on Shopify

Amazing help to get my issue sorted, app is great, at a great speed to build web pages. 4 stars only because the response time initially is a bit slow. Overall great help & solved issues quickly

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