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Customer reviews: GemPages Landing Page Builder

Reviews (5,094)

Overall rating
4.9

What Merchants Think

Overall, merchants have a highly positive view of GemPages Landing Page Builder. Users appreciate its user-friendly interface, comprehensive feature set, and the customizable options it offers. Many highlight the superb customer support, which is regarded as prompt, knowledgeable, and willing to go above and beyond to help resolve issues. However, some users express concerns about the time needed to adapt designs for different devices and the reliance on a paid subscription model.

Key Strengths

  • User-friendly and intuitive interface.
  • Excellent and responsive customer support.
  • Wide range of features and customization options.
  • Effective integration with third-party apps.
  • Ability to create professional and polished pages easily.

Common Concerns

  • Need to rebuild designs separately for different devices.
  • Subscription dependency — losing access to features upon cancellation.
  • Occasional glitches and slow response times.
  • Limitations in some features such as product sorting.
  • Challenges in transitioning between app versions.

Final Thoughts

GemPages Landing Page Builder is highly regarded among Shopify merchants for its versatility, powerful design features, and exceptional customer support. While there are some concerns regarding device-specific design adaptation and subscription model drawbacks, its strengths, particularly the customization options and support responsiveness, outweigh the limitations, making it a preferred choice for many users.

RoyalzZz

Nov 05, 2024  on Shopify

Very helpful, any time I need help with any design I have yet to ask for something that hasn't be done for me within 24 hours at the latest. Great app.

Veera Essentials

Nov 05, 2024  on Shopify

Great customer service, had a problem and it was worked out within a day. Will keep using this, intuitive design system.

hausen

Nov 05, 2024  on Shopify

Unbedingt! Sehr gute App und fantastischer Service. Es dauert nicht lange, bis man einen Mitarbeiter sprechen kann und dann wird man durch alle Themen, die einen interessieren geführt und jede Frage wird kompetent beantwortet.

Strike Algo

Nov 04, 2024  on Shopify

Very easy to use Gempages and also great benefit that a lot of platform doesn't have is SEO check and also they have guide for it, that is very high stand out. I been testing different platform for web developing and it's seems that Gempages having a lot of improvement in software that regularly updating. Also very good price but the best thing costumer service doing amazing job whatever it's take.

RapidoShopChile

Nov 04, 2024  on Shopify

Excelente servicio, la pagina es fácil de construir, muy interactiva, y con muchas plantillas de ideas, viene con secciones prearmadas de lo que se te ocurra, es solo cuestión de revisar, el soporte sorprendente, aunque utilice la parte gratis, se preocuparon hasta tener solucionado los problemas, de verdad excelente servicio

R36S - The Ultimate Console

Nov 04, 2024  on Shopify

Amazing App, easy to use, and customer support is top notch, I got help from Liam and he went above and beyond anything I could ask for! Thank you guys <3

chargedAway

Nov 04, 2024  on Shopify

Amazing app. Much neater builder than Shopify's, and their customer service is always etremely fast and helpful. 100% recommended!

TartufoBianco.com

Nov 04, 2024  on Shopify

Servizio di assistenza davvero senza eguali, mi hanno risolto un problema in tempi rapidissimi. Grazie

Tappha

Nov 04, 2024  on Shopify

I'm impressed with the features available, my website looks so much better! It definitely takes your Shopify store to the next level. The support team is INCREDIBLE, they're so fast and friendly, Jamie and Liam were amazing and very helpful. Highly recommend GemPages :)

J. Ecommerce

Nov 03, 2024  on Shopify

Gem Pages has been a fantastic tool for designing custom Shopify pages with ease. The drag-and-drop builder is user-friendly and allows for creative, responsive layouts without needing code. Plus, their support team is incredibly helpful and quick to respond, making the experience even better. Highly recommended for anyone wanting to enhance their store’s design!"

Wanderlust Leather Co

Nov 02, 2024  on Shopify

Mona was very responsive and immediately helped me to set up an app on GemPages that I was struggling with :) Thank you

WedWeeks

Nov 02, 2024  on Shopify

Stellar support and product. I'm glad I found GemPages—way better than some of the more popular landing page builders I've used.

CarParfumNL

Nov 02, 2024  on Shopify

At first i liked it, then i uploaded my new theme from shopify itself, 1 month work in my new homepage, then gempages just changed everything in the homepage, everything is gone. they cannot find it back. Its really horrible. First make a copy of ur new theme before you put it live.

JALIZA

Nov 02, 2024  on Shopify

This app has caused us immense trouble, and we deeply regret choosing it. When we released the latest version of the theme, all the pages built with Gempage inexplicably rolled back to much earlier versions after going live, even though we had saved everything before the launch. It still automatically reverted to the incorrect version afterward, making it impossible to update or save any pages. Additionally, the customer service response and problem-solving speed are extremely slow, even when the issue has been clearly described. If you are running a long-term business, do not choose this app, it is completely unreliable.

HomeFect

Oct 31, 2024  on Shopify

I've given it 4 stars beause its a little tricky to use in the begining but when you get to know how to use it, its an amazing tool to give your store a professional look & feel and also saves time & effort by offering amazing templates to choose from for all the sections of your store. Customer support team is amazing, I was facing an issue in my store & they resolved it in minutes. Highly recommend it!

FORVA

Oct 31, 2024  on Shopify

Liam and the support team were super helpful and kind when helping me fix a complicated problem. Great app and an even better support team. 10/10 would recommend to anyone.

Stride

Oct 31, 2024  on Shopify

Great app for building, small learning curve, a lot of options to build what you want. Needs more advanced sections, without app integrations like bundles for our needs

UBrushie

Oct 30, 2024  on Shopify

This isn't the first time I've had a quick response; it's actually the second. The process was handled very efficiently. Even if they can't provide immediate assistance, they will let you know that a solution may take some time. Before you realize it, everything is running smoothly again. Great support team.

MAX Faucets

Oct 30, 2024  on Shopify

I like GemPages it helps me to upgrade the look of my site and the support time is very helpful Pauline was very kind to me solve my issues

Bloesi

Oct 30, 2024  on Shopify

the best application for advertorials, thank you Tony for your empathy and help configuring my page.

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