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Customer reviews: GemPages Landing Page Builder

<h3>What Merchants Think</h3> <p>Overall, merchants have a highly positive view of GemPages Landing Page Builder. Users appreciate its user-friendly interface, comprehensive feature set, and the customizable options it offers. Many highlight the superb customer support, which is regarded as prompt, knowledgeable, and willing to go above and beyond to help resolve issues. However, some users express concerns about the time needed to adapt designs for different devices and the reliance on a paid subscription model.</p> <h3>Key Strengths</h3> <ul> <li>User-friendly and intuitive interface.</li> <li>Excellent and responsive customer support.</li> <li>Wide range of features and customization options.</li> <li>Effective integration with third-party apps.</li> <li>Ability to create professional and polished pages easily.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Need to rebuild designs separately for different devices.</li> <li>Subscription dependency — losing access to features upon cancellation.</li> <li>Occasional glitches and slow response times.</li> <li>Limitations in some features such as product sorting.</li> <li>Challenges in transitioning between app versions.</li> </ul> <h3>Final Thoughts</h3> <p>GemPages Landing Page Builder is highly regarded among Shopify merchants for its versatility, powerful design features, and exceptional customer support. While there are some concerns regarding device-specific design adaptation and subscription model drawbacks, its strengths, particularly the customization options and support responsiveness, outweigh the limitations, making it a preferred choice for many users.</p>

Reviews (5,091)

Overall rating
4.9

What Merchants Think

Overall, merchants have a highly positive view of GemPages Landing Page Builder. Users appreciate its user-friendly interface, comprehensive feature set, and the customizable options it offers. Many highlight the superb customer support, which is regarded as prompt, knowledgeable, and willing to go above and beyond to help resolve issues. However, some users express concerns about the time needed to adapt designs for different devices and the reliance on a paid subscription model.

Key Strengths

  • User-friendly and intuitive interface.
  • Excellent and responsive customer support.
  • Wide range of features and customization options.
  • Effective integration with third-party apps.
  • Ability to create professional and polished pages easily.

Common Concerns

  • Need to rebuild designs separately for different devices.
  • Subscription dependency — losing access to features upon cancellation.
  • Occasional glitches and slow response times.
  • Limitations in some features such as product sorting.
  • Challenges in transitioning between app versions.

Final Thoughts

GemPages Landing Page Builder is highly regarded among Shopify merchants for its versatility, powerful design features, and exceptional customer support. While there are some concerns regarding device-specific design adaptation and subscription model drawbacks, its strengths, particularly the customization options and support responsiveness, outweigh the limitations, making it a preferred choice for many users.

AC

Dec 08, 2024  on Shopify

It is the absolute best editor for managing product pages and other things. I should add that the support is really professional-Jeremy helped me a lot. Thank you very much for your app.

Innovato Design

Dec 08, 2024  on Shopify

Made me believe there is A/B testing but there isn't. I'm looking a way how to migrate to Shogun. If you are choosing GemPages as you provider, you should 100% think about the fact that they advertise features, but they don't work or are not actually included...

Innovato Store

Dec 08, 2024  on Shopify

When i paid ANNUAL subscription i was tricked to believe there is A/B testing include. Well, there isn't if you are not using the OLD version of gempages...

MaxiHome

Dec 06, 2024  on Shopify

I had a problem and they helped me solve it, the truth is that it is a tool that is very attentive to its customers, I recommend it 100%

Advanced Muscle Mechanics

Dec 05, 2024  on Shopify

GemPages is hands-down the best landing page builder we've used for Shopify! The app is intuitive, flexible, and packed with powerful features that allow you to design beautiful, high-converting pages without needing to touch a line of code. What truly sets GemPages apart, though, is their outstanding customer support. A special shout-out to Kyle, who went above and beyond to help us implement some custom changes. His expertise, patience, and willingness to ensure everything was perfect made all the difference. If you're looking for a powerful page builder with top-notch support, GemPages is the way to go. Highly recommend!

CLICK VENDY

Dec 05, 2024  on Shopify

the app and customer service is amazing, I love everything about it. I highly recommend it. Thank you Miley from customer service for always helping me with everything I needed

HYKLE

Dec 05, 2024  on Shopify

NO A/B Testing Feature anymore! One of the reasons i chose GemPages a year ago was because they had A/B Testing feature which was not perfect, but was good enough to optimize my landing pages. How they scrapped the feature in the new version and leaving those like me who prepaid for a YEAR in advance with no option to do a/b testing! I'm looking how to migrate to Shogun before next billing date.

The Sample Select

Dec 05, 2024  on Shopify

I really enjoy there customer support. They are quick and efficient and take the time to understand your problem. I recommend them.

Somni

Dec 05, 2024  on Shopify

Really like this software. Super easy to iterate and test new CRO designs! And the support team is out of this world. They're able to help you with all request, no matter the problem (even if it doesn't directly regarding their software)

HNDRXX

Dec 04, 2024  on Shopify

Our experience with Gem pages has been amazing for a number of reasons - but the customer service & technical support provided by the team is undoubtably the most outstanding and reliable aspect of it all. Technical issues can be frustrating & slow your momentum as an e-commerce business - Gem pages never fails to provide the best & fastest technical support to get you back up & running in record time. Thank you, HNDRXX Team.

SHOPORCAA

Dec 04, 2024  on Shopify

great support , could have more section options specially announcement bar , and more animations . 9/10 :)

Società Anonima

Dec 04, 2024  on Shopify

The app is great and very helpful to present a professional look to customers. But even better has been the support the i have received from their online team. The level of technical support has been wonderful. Quick and detailed. They have solved many integration and coding challenges for me. This supoort is taking my website to another level. I cant recomment this team and GemPages enough.

Diehard Custom

Dec 03, 2024  on Shopify

Fantastic customer service. Anytime we've needed assistance they've solved it quickly and successfully. We've enjoyed using the app and find we can achieve nearly any design idea we have. Easy recommendation.

Bask & Fetch

Dec 02, 2024  on Shopify

I love this app, makes customisations so easy! If you encounter some challenges, customer support is always there to assist, I get a feeling of real accountability there, as every support agent I've chatted to has given me the confidence they are on it, and pull in all their best available resources to help fix the issue. For instance, I had an issue with product list, I wanted to mirror my theme settings, they took the layout and design from the theme and created custom code for me to put into my section. Big shoutout to the G.O.A.T - Ken who helped me earlier on this and another issue!

Magic Makeup®

Dec 02, 2024  on Shopify

Servicio al cliente de primer nivel; rápido, siempre encuentran soluciones, saben explicar y son muy amables! Recomendado!

Om Hair Care

Dec 01, 2024  on Shopify

Absolutely fantastic team!!! Solving all our problems in no time. Friendly and very professional. Highly recommended!!!

GOOVART

Nov 30, 2024  on Shopify

Service client ne repond pas forcement immédiatement mais fait extrêmement bien son travail. Des devlopeur de GemPages sont intervenue plusieurs fois sur ma boutique et ont pu regler mon probleme parfaitement bien. Merci

Airb.shop

Nov 29, 2024  on Shopify

The GemPages is an outstanding tool to build a website that looks really professional. Its easy to understand and the page builder is so far the best i have work with.

MESYAN

Nov 29, 2024  on Shopify

Much easier than other editors. i have no experience in webesign and its still easy because the templates are very professional and the customer service is great!

Kraxlboard®

Nov 27, 2024  on Shopify

Quite complex as a tool, but can do great things! Thanks to the good customer service. Managed to fix various issues in short time. Recommend!

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