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Customer reviews: GemPages Landing Page Builder

<h3>What Merchants Think</h3> <p>Overall, merchants have a highly positive view of GemPages Landing Page Builder. Users appreciate its user-friendly interface, comprehensive feature set, and the customizable options it offers. Many highlight the superb customer support, which is regarded as prompt, knowledgeable, and willing to go above and beyond to help resolve issues. However, some users express concerns about the time needed to adapt designs for different devices and the reliance on a paid subscription model.</p> <h3>Key Strengths</h3> <ul> <li>User-friendly and intuitive interface.</li> <li>Excellent and responsive customer support.</li> <li>Wide range of features and customization options.</li> <li>Effective integration with third-party apps.</li> <li>Ability to create professional and polished pages easily.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Need to rebuild designs separately for different devices.</li> <li>Subscription dependency — losing access to features upon cancellation.</li> <li>Occasional glitches and slow response times.</li> <li>Limitations in some features such as product sorting.</li> <li>Challenges in transitioning between app versions.</li> </ul> <h3>Final Thoughts</h3> <p>GemPages Landing Page Builder is highly regarded among Shopify merchants for its versatility, powerful design features, and exceptional customer support. While there are some concerns regarding device-specific design adaptation and subscription model drawbacks, its strengths, particularly the customization options and support responsiveness, outweigh the limitations, making it a preferred choice for many users.</p>

Reviews (5,090)

Overall rating
4.9

What Merchants Think

Overall, merchants have a highly positive view of GemPages Landing Page Builder. Users appreciate its user-friendly interface, comprehensive feature set, and the customizable options it offers. Many highlight the superb customer support, which is regarded as prompt, knowledgeable, and willing to go above and beyond to help resolve issues. However, some users express concerns about the time needed to adapt designs for different devices and the reliance on a paid subscription model.

Key Strengths

  • User-friendly and intuitive interface.
  • Excellent and responsive customer support.
  • Wide range of features and customization options.
  • Effective integration with third-party apps.
  • Ability to create professional and polished pages easily.

Common Concerns

  • Need to rebuild designs separately for different devices.
  • Subscription dependency — losing access to features upon cancellation.
  • Occasional glitches and slow response times.
  • Limitations in some features such as product sorting.
  • Challenges in transitioning between app versions.

Final Thoughts

GemPages Landing Page Builder is highly regarded among Shopify merchants for its versatility, powerful design features, and exceptional customer support. While there are some concerns regarding device-specific design adaptation and subscription model drawbacks, its strengths, particularly the customization options and support responsiveness, outweigh the limitations, making it a preferred choice for many users.

ModaVista

Jan 30, 2025  on Shopify

i Absolutely love Gempages. It allows me to customise every page to my exact liking. i took a free theme and made it look like a paid theme with Gempage builder. The Customer support is very good, whenever i have an issue, they usually get it solved within 30 minutes. Highly recommend

HMN24

Jan 30, 2025  on Shopify

Intuitive, easy to learn and unlike so many other apps the support is sharp, attentive and provides solutions very quickly!

Chilichews

Jan 30, 2025  on Shopify

There is fierce competition out there for landing page builders, and I've tried them all. So far I've absolutely loved using gem pages, it's intuitive and has incredible support if you get into a jam. We''re looking forward to seeing what the future holds for GemPages.

Primrose

Jan 29, 2025  on Shopify

Ken helped me with an issue I was having on our website. I needed help urgently and it was a very quick fix and I am so grateful. What an awesome team. Thank you!!!

JO PLUS

Jan 28, 2025  on Shopify

Amazing app, easy to understand and use. The support has been amazing. Quick responses and solved all my issues quick. Recommend this app for creating beautiful pages

The Single Lady Box

Jan 25, 2025  on Shopify

Got the hep of Jeremy this afternoon and it made it all better ! I don't find Gempages easy at all, assistance is often needed to solve issues but I am glad I have someone patient and understanding today ! Very grateful for it!

FurTribe

Jan 22, 2025  on Shopify

Great and quick service turnaround, super responsive, and a great app with wonderful customization capabilities.

AR PRO Systems

Jan 21, 2025  on Shopify

100% Worth it product. With this product you are able to have basically almost anything you want to be displayed on your website if you are on the problem solving/clever side, which I think all of us business people are. Very helpful support. Went through various problems with them and they solved basically all of the problems + even integrated an update on the translation side of Gempage to fix one of the problems that I had with translation. The app is totally worth it if you want to make your life much, much easier without struggling and spending hours fighting with the limitations of the default themes. Basically made my whole website into an A class website purely with Gempages. (Only have the header left from the original Shopify Theme and the "important" pages like Checkout etc.) By having this product your imagination is the only thing stopping you from having a website that will be A class. Only con that I have stumbled upon is that the product sorting element is very limited, although this is heavily outweighed by the pros. That is the only con that I can think of as everything else went smoothly via using this app. Now when I will have a new project/business/website to make I will 100% firstly look to integrate Gempages into it to not have headaches via having restrictions in my websites customization.

HitLights

Jan 20, 2025  on Shopify

Easy to use and navigate. It's also integrated with a couple of important 3rd party apps that we use so that's a relief. Customer service are extremely helpful and patient whenever I encounter issues.

Coolhale

Jan 20, 2025  on Shopify

I do not recommend using GemPages, as you will become completely dependent on it. GemPages offers an intuitive interface and is easy to use, making it accessible for users of all skill levels. Their customer service is friendly, although response times can be slow. However, I would only recommend starting with GemPages if you are prepared to use it indefinitely. If you downgrade from a paid subscription, you lose all editing and republishing capabilities. Additionally, it’s quite frustrating that the subscription is deactivated immediately upon cancellation, meaning you cannot use the service for the remaining period you have already PAID for. It’s important to note that maintaining a paid plan is essential for making even the smallest edits. Otherwise, you will need to start over entirely with a new provider.

Public Hemp Mfg.

Jan 19, 2025  on Shopify

Great app, great options for customization. Almost a little too much. I checked out a few of the Page Builder apps and hands down this one has been the best.

Renuved

Jan 19, 2025  on Shopify

Customer support is top tier, they are super fast and get on top of your questions right away. THANK YOUUUUUU - Sarah you're awesome by the way!

Veluxe

Jan 19, 2025  on Shopify

Customer Support Representatives indeed work, and won't leave without help, however, it can take much longer for them to reply, but it is worth it. By the way, could someone give Ken a raise, please?

RaveReady

Jan 19, 2025  on Shopify

Perfect builder for easy website/webshop drag and drop design! The AI feature really helps to finetune everything you need! And the overall support is one of the best I have ever experienced!

HuggySleep™

Jan 19, 2025  on Shopify

love the app, it creates beautiful pages easily and their post purchase upsell is amazing! For support, it takes 10-15mins to connect but once connected, they are amazing! Thanks and will continue to use!

Me First Living

Jan 16, 2025  on Shopify

Awesome app with an awesome support crew! Ken went above and beyond to help with our issue. He did an amazing job. Don't hesitate to use this app!

Admiration Body Training

Jan 16, 2025  on Shopify

I had a pretty serious problem for which I risked doing the whole structure of the store pages on gempages from scratch. Thanks to Anita's assistance I managed to solve the problem in a short time! thank you so much!

Insurance Career Training, Inc

Jan 14, 2025  on Shopify

Great page-building platform with tons of features. I have NEVER had a support staff this responsive & helpful on any Shopify application. 100% recommend.

Rose&Josie

Jan 14, 2025  on Shopify

Good support from Tina and Jaime. Helped me get my first page published and fixed issues in the code. The tool itself has many features that I need. All good.

CellX

Jan 13, 2025  on Shopify

Highly adaptable with well-optimized sections, but what truly sets this app apart is the outstanding customer service. The support team goes above and beyond to ensure every issue is fully resolved. Special thanks to Tony for the exceptional assistance!

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