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Customer reviews: GemPages Landing Page Builder

Reviews (5,079)

Overall rating
4.9

What Merchants Think

Overall, merchants have a highly positive view of GemPages Landing Page Builder. Users appreciate its user-friendly interface, comprehensive feature set, and the customizable options it offers. Many highlight the superb customer support, which is regarded as prompt, knowledgeable, and willing to go above and beyond to help resolve issues. However, some users express concerns about the time needed to adapt designs for different devices and the reliance on a paid subscription model.

Key Strengths

  • User-friendly and intuitive interface.
  • Excellent and responsive customer support.
  • Wide range of features and customization options.
  • Effective integration with third-party apps.
  • Ability to create professional and polished pages easily.

Common Concerns

  • Need to rebuild designs separately for different devices.
  • Subscription dependency — losing access to features upon cancellation.
  • Occasional glitches and slow response times.
  • Limitations in some features such as product sorting.
  • Challenges in transitioning between app versions.

Final Thoughts

GemPages Landing Page Builder is highly regarded among Shopify merchants for its versatility, powerful design features, and exceptional customer support. While there are some concerns regarding device-specific design adaptation and subscription model drawbacks, its strengths, particularly the customization options and support responsiveness, outweigh the limitations, making it a preferred choice for many users.

Meraki

Mar 04, 2025  on Shopify

Absolutely fantastic service! The team is incredibly helpful, always providing prompt support and going the extra mile to resolve any issues. Their dedication and efficiency made my experience seamless—I highly recommend them!

ViQure

Mar 04, 2025  on Shopify

Easy to use, can create advanced and intricate pages, and can quickly help resolve issues if you run into problems asking staff - recommended.

Leon Diamond

Mar 04, 2025  on Shopify

I use Gempages for product pages, landing pages, my homepage and more for multiple brands/ sites I manage. I love the app, it's very easy to use and makes me look great to my bosses who are picky about how they want things to look. Customer service is always amazing, they solve every issue I have. Special shout out to Teniola, her customer service skills are wonderful, and she really went above and beyond to assist me with the affirm messaging I wanted to show up on my product pages. Affirm support was no help, but no Gempages! Teniola got it done quick and also showed me how.

SOULA

Mar 04, 2025  on Shopify

I just started using GemPages, and I’m already impressed! The platform is user-friendly and makes customizing pages so much easier. What really stands out is their amazing support team—they’re always friendly, helpful, and quick to answer all my questions and concerns.

My Store

Mar 04, 2025  on Shopify

I was utterly dissatisfied with the basic free shopify themes and unwilling to drain 200-300USD uselessly on premium shopify themes. Then I stumbled upon Gempages which hit it home for me. The Customer service is absolutely outstanding and its features are sophisticated and brilliant. Now i'd also like to point out flaws in Gempages. Despite the availability of excellent features, it is still not sufficient enough. Hope the Gempages team is taking into account all the unavailable features and issues listed by the users and initiating steps to add and rectify it.

No Blue Light Glasses

Mar 03, 2025  on Shopify

I recently started using GemPages for my Shopify store, and I have to say, their page builder is incredibly functional and user-friendly. I ran into an issue with personalizing one of my landing pages, and their support service was simply phenomenal. The entire team went above and beyond to resolve the problem, providing me with detailed explanations and step-by-step guidance. Their prompt and knowledgeable assistance truly made a difference, and I now have a fully customized page that meets all my needs. I highly recommend GemPages for anyone looking for a reliable and efficient page builder with top-notch customer support.

Sense of Touch

Mar 03, 2025  on Shopify

GemPages is a user-friendly landing page builder for Shopify. My experience with it has been great it offers a drag-and-drop interface, making it easy to design high-converting pages without coding. Overall, it’s a solid choice for creating visually appealing and high-performing landing pages.

Florence Black

Mar 03, 2025  on Shopify

The customer service are super helpful. I've been getting to grips with how to use the system and any questions or issues i've had they have been amazing at guiding me.

Aussie Adventurer

Mar 02, 2025  on Shopify

“So far, my experience with GemPages support has been great . Tony has been very responsive and helpful in guiding me through my issue. I’m still working on finalising my website, but I appreciate the quick responses and assistance provided. I will update my review once I’ve had more time to explore all the features.”

ShopyVD

Mar 02, 2025  on Shopify

Primera vez utilizándola, desventaja que esta todo en ingles pero si sabes un poco lo básico, lo tienes hecho, lo mejor la asistencia, son rápidos y te explican muy bien.

Brickfigurez

Mar 02, 2025  on Shopify

I was dealing with an issue with the dynamic checkout button for about five hours, and it was really frustrating. I tried fixing it on my own, but eventually had to reach out to support because I just couldn’t figure it out. To my surprise, they got back to me super quickly—just four minutes after I messaged them. It took about 30-40 minutes for them to track down the problem and fix it completely. They found the issue in a spot I never would’ve thought to look. Tony, in particular, was awesome. He walked me through everything step by step and explained it clearly. As a business owner, good support like this is a lifesaver, especially when something’s messing with your business. I honestly don’t think they could’ve handled it any faster, and I’m really impressed with how they handled the whole thing.

3Dプリンター サンステラ3Dモール

Feb 28, 2025  on Shopify

日本語での情報が少ないところや、使い方に迷うこともあるけど、カスタマーサポートが丁寧。

ROC Paddleboards

Feb 27, 2025  on Shopify

The customer service is incredibly helpful and very quick to follow up. It is very much appreciated.

Estilo Peru

Feb 25, 2025  on Shopify

super fácil y rápido de usar además de realmente una atención super 24/7. Agradecida por ese tipo de atención

Aplomb Training

Feb 24, 2025  on Shopify

This app has been monumental for my website! It's so user-friendly and I was able to build my pages perfectly to my liking. I highly recommend if you are someone who isn't so tech savvy but knows what you want for your page's aesthetic.

The Goddess Shop Co

Feb 24, 2025  on Shopify

Their customer service is 10/10. IT's crucial to have timely and helpful responses as a small business owner and they really deliver. I would definitely recommend using GemPages.

Doorpac Australia

Feb 24, 2025  on Shopify

Great response from Ken and the GemPages team! Quick fixes for my issue and great explanation of the issue I was having.

DIPANNIKI

Feb 24, 2025  on Shopify

Gemini Page Builder's support is top-notch! Fast, clear, and super helpful. They solved my issues quickly and patiently. Highly recommend!

Well Portra

Feb 23, 2025  on Shopify

The App is very easy to use. It's a must have if you want to scale your business. Also the copy paste between pages or saving blocks are perfect to work faster and in a pixel perfect way. The price is also perfect, no need to spend $500 per month.

esspyluxe.com

Feb 23, 2025  on Shopify

l'app va configurata bene , facile realizzare pagine e ben strutturata di moduli, assistenza molto buona , alcune funzioni da rivedere che stanno implementando come la possibilita di avere video mp4 ,

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