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Customer reviews: GemPages Landing Page Builder

<h3>What Merchants Think</h3> <p>Overall, merchants have a highly positive view of GemPages Landing Page Builder. Users appreciate its user-friendly interface, comprehensive feature set, and the customizable options it offers. Many highlight the superb customer support, which is regarded as prompt, knowledgeable, and willing to go above and beyond to help resolve issues. However, some users express concerns about the time needed to adapt designs for different devices and the reliance on a paid subscription model.</p> <h3>Key Strengths</h3> <ul> <li>User-friendly and intuitive interface.</li> <li>Excellent and responsive customer support.</li> <li>Wide range of features and customization options.</li> <li>Effective integration with third-party apps.</li> <li>Ability to create professional and polished pages easily.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Need to rebuild designs separately for different devices.</li> <li>Subscription dependency — losing access to features upon cancellation.</li> <li>Occasional glitches and slow response times.</li> <li>Limitations in some features such as product sorting.</li> <li>Challenges in transitioning between app versions.</li> </ul> <h3>Final Thoughts</h3> <p>GemPages Landing Page Builder is highly regarded among Shopify merchants for its versatility, powerful design features, and exceptional customer support. While there are some concerns regarding device-specific design adaptation and subscription model drawbacks, its strengths, particularly the customization options and support responsiveness, outweigh the limitations, making it a preferred choice for many users.</p>

Reviews (5,090)

Overall rating
4.9

What Merchants Think

Overall, merchants have a highly positive view of GemPages Landing Page Builder. Users appreciate its user-friendly interface, comprehensive feature set, and the customizable options it offers. Many highlight the superb customer support, which is regarded as prompt, knowledgeable, and willing to go above and beyond to help resolve issues. However, some users express concerns about the time needed to adapt designs for different devices and the reliance on a paid subscription model.

Key Strengths

  • User-friendly and intuitive interface.
  • Excellent and responsive customer support.
  • Wide range of features and customization options.
  • Effective integration with third-party apps.
  • Ability to create professional and polished pages easily.

Common Concerns

  • Need to rebuild designs separately for different devices.
  • Subscription dependency — losing access to features upon cancellation.
  • Occasional glitches and slow response times.
  • Limitations in some features such as product sorting.
  • Challenges in transitioning between app versions.

Final Thoughts

GemPages Landing Page Builder is highly regarded among Shopify merchants for its versatility, powerful design features, and exceptional customer support. While there are some concerns regarding device-specific design adaptation and subscription model drawbacks, its strengths, particularly the customization options and support responsiveness, outweigh the limitations, making it a preferred choice for many users.

My Store

Jan 13, 2025  on Shopify

Very good app/page builder in general. There could be some improvements/guidance/instructions on implementing custom data on GemPages vs. native Shopify so I was considering giving 4 starts with that in mind. However, the GemPages support team have been nothing short of exceptional helping me. I would recommend GemPages as a page builder for Shopify to anyone considering.

GutBrush

Jan 12, 2025  on Shopify

It is a great builder, and it is easy to understand how to use it compared with other builders we tried for our store. Also, they have excellent customer support, which tries to find solutions if you stick with some problems.

volubil-paris

Jan 10, 2025  on Shopify

Super application, je recommande à 1000%. Une fois que l'on connais bien on peut vraiment tout personnalisé de A à Z et si on ne sait pas comment faire, on peut parler à tout moment avec quelqu'un du support dans le chat et qui répond en quelques minutes pour nous montrer comment faire.

Lunoria

Jan 10, 2025  on Shopify

Great customisability, amazing customer support, impactful but simple to use features. Would recommend this to a lot of people who are just getting started, or for those with lots of experience. Has everything you need.

Plugzau

Jan 09, 2025  on Shopify

Very easy to use app, the customer support is always there and so helpful. I recommend this to all business owners!!

My Store

Jan 09, 2025  on Shopify

I am new to Shopify and GemPages but GemPages so far has been amazing. Their customer support is great, they have live agents who answer very quickly and send thorough steps for resolution. Would definitely recommend.

Yoshino Power

Jan 08, 2025  on Shopify

Since I started using Shopify in 2021, the first page builder app I used was Gempage. I have to say it has provided a lot of help for my web design work. First of all, it has a lot of rich functions. Whether it is a hero banner or a video, you can easily add it. You can even set the scrolling dynamic effects of the copy and pictures, so that users can interact with the page instead of scrolling down boringly. In addition, I also want to give a thumbs up to their customer support team. You can receive an online chat reply within 1 minute. They have always been very patient in helping me solve my questions.

Chromawings

Jan 08, 2025  on Shopify

I love designing my landing pages with GemPages. It’s very easy to use, offers a lot of options, and has great support! I believe they’ve also improved speed, as the pages I build with this app score highly on all PageSpeed platforms. Thank you so much, GemPages! It’s a pleasure working with you—keep up the great work!

HEUTIS

Jan 07, 2025  on Shopify

Extremely easy to use app even for me that do not know anything about building a website, but what's better is the customer service! Always ready to help specially Annie!!!

Omad's

Jan 07, 2025  on Shopify

Amazing support, amazing features... I literally just can't wait about the A/B test feature on V7 and everything would be a dream :)

IMREPSA

Jan 07, 2025  on Shopify

Excellent customer service! The team was quick to respond and provided great support with our questions and concerns.

DE.HOOKII

Jan 06, 2025  on Shopify

This is my first time to use GemPages, and the result surprised me very much. I have been using pagefiy before. Compared with pagefiy, I prefer GemPages, because GemPages are easier to operate, have good interaction, solve problems in a timely manner, and the staff are very professional. I will continue to use GemPages

Bluebolt Chargers NL

Jan 05, 2025  on Shopify

The support is very fast in helping you. The platform/App is very easy to use and can be customized to almost anything you want.

EBOOST

Jan 02, 2025  on Shopify

Great customer service! They were fast to respond and help us out with our concerns. Only problem I have is they dont have the feature to convert existing v6 pages into v7, that would be good to see. Thank you Gempages!

Korean-Skincare

Jan 02, 2025  on Shopify

Very useful app, easy to use and lots of web design possibilities! Customer service is really fast and efficient.

Unfollowing

Jan 02, 2025  on Shopify

I've been a paying customer for about two months and waited until I got a good sense of Gempages' support before I wrote anything. I was a little skeptical of all these good reviews but the support/dev team has been nothing short of amazing. It's like their on my team, literally. Anything I needed help with-- including custom work-- they didn't hesitate to provide and, quickly (even with my asian time zone). They deserve all the praise they've gotten. Upgrade, it's worth it.

HappyChews

Jan 02, 2025  on Shopify

I had an issue that not even shopify could figure out how to fix it. But The support team for gempages did not stop helping me until they fixed my situation!. Thank you!

OutdoorVitals

Jan 01, 2025  on Shopify

Great, easy to use editor and page builder. It's made setting up landing pages and special product pages very simple.

Loganne's Love

Jan 01, 2025  on Shopify

Working with GemPages has been an upgrade to using only the Shopify editor. I recently reached out to the help team, and I was able to resolve my problem in 5 minutes that included updated coding and a video on how to make the changes.

Atena

Jan 01, 2025  on Shopify

Really easy to use and has many functionalities. The customer support is the best thing about Gempage. Always there to help, and answer quicky! I recommend this app to everyone!

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