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Customer reviews: GemPages Landing Page Builder

<h3>What Merchants Think</h3> <p>Overall, merchants have a highly positive view of GemPages Landing Page Builder. Users appreciate its user-friendly interface, comprehensive feature set, and the customizable options it offers. Many highlight the superb customer support, which is regarded as prompt, knowledgeable, and willing to go above and beyond to help resolve issues. However, some users express concerns about the time needed to adapt designs for different devices and the reliance on a paid subscription model.</p> <h3>Key Strengths</h3> <ul> <li>User-friendly and intuitive interface.</li> <li>Excellent and responsive customer support.</li> <li>Wide range of features and customization options.</li> <li>Effective integration with third-party apps.</li> <li>Ability to create professional and polished pages easily.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Need to rebuild designs separately for different devices.</li> <li>Subscription dependency — losing access to features upon cancellation.</li> <li>Occasional glitches and slow response times.</li> <li>Limitations in some features such as product sorting.</li> <li>Challenges in transitioning between app versions.</li> </ul> <h3>Final Thoughts</h3> <p>GemPages Landing Page Builder is highly regarded among Shopify merchants for its versatility, powerful design features, and exceptional customer support. While there are some concerns regarding device-specific design adaptation and subscription model drawbacks, its strengths, particularly the customization options and support responsiveness, outweigh the limitations, making it a preferred choice for many users.</p>

Reviews (5,091)

Overall rating
4.9

What Merchants Think

Overall, merchants have a highly positive view of GemPages Landing Page Builder. Users appreciate its user-friendly interface, comprehensive feature set, and the customizable options it offers. Many highlight the superb customer support, which is regarded as prompt, knowledgeable, and willing to go above and beyond to help resolve issues. However, some users express concerns about the time needed to adapt designs for different devices and the reliance on a paid subscription model.

Key Strengths

  • User-friendly and intuitive interface.
  • Excellent and responsive customer support.
  • Wide range of features and customization options.
  • Effective integration with third-party apps.
  • Ability to create professional and polished pages easily.

Common Concerns

  • Need to rebuild designs separately for different devices.
  • Subscription dependency — losing access to features upon cancellation.
  • Occasional glitches and slow response times.
  • Limitations in some features such as product sorting.
  • Challenges in transitioning between app versions.

Final Thoughts

GemPages Landing Page Builder is highly regarded among Shopify merchants for its versatility, powerful design features, and exceptional customer support. While there are some concerns regarding device-specific design adaptation and subscription model drawbacks, its strengths, particularly the customization options and support responsiveness, outweigh the limitations, making it a preferred choice for many users.

The Bailey Brush

Dec 17, 2024  on Shopify

Ken from GemPages is an absolute wizard! ‍♂️ He swooped in and fixed my page and overflow issue faster than I could say 'CSS nightmare.' Not only did he solve the problem, but he also explained everything in a way even a non-techie like me could understand. If Ken isn’t already the MVP of GemPages, he definitely should be. Thanks, Ken—my website (and my sanity) appreciate it! :)

ArtemaStore

Dec 17, 2024  on Shopify

Très bonne application pour faire des pages produits et autres pages professionnelles. Un énorme Merci à Kayle elle est juste GÉNIALE, elle a répondu à TOUTES mes questions et j'en avais beaucoup. Elle a pris le temps de me faire des tutos vidéo non vraiment MERCI MERCI MERCI !!!!

Vasu Ayurveda Shilajit

Dec 17, 2024  on Shopify

Always amazing support with fast responses, and it's the most convenient landing page building I've used. It's compatible with a large variety of Shopify Plugins, and I don't see myself using any other builder anytime soon. 10/10

Bridge City Tool Works (EU)

Dec 16, 2024  on Shopify

I am very happy to use this app, it has helped me a lot, also the customer service is very happy to solve my problem patiently. Thanks

In Season Jewelry

Dec 16, 2024  on Shopify

Game changing app with wonderful support! The chat support is superb and always finds me a solution. Highly recommended!

Bubpedia

Dec 16, 2024  on Shopify

The GemPages customer service in the chat option, is a 10/10 service! They are always ready and online to answer any questions, and their team are very technical and know the tech back to front. Its been the best part for me when I need help

Canyonways

Dec 15, 2024  on Shopify

The team is amazing. They listened to my concerns and figured out a creative way to make my vision happen on the page. I was truly impressed. Thank you GemPages!

Seaonic

Dec 15, 2024  on Shopify

Great tool, excellent customer service! Not sure what I'd do without their help. Super friendly, efficient, smart and supportive. Never ever had a bad experience.

AlterOil Perfumery

Dec 13, 2024  on Shopify

Cette applications est exceptionnelle et elle mérite largement sont prix tout les option sont très facile a mettre en place et au moindre problème il y a toutes une équipe prêt a vous prendre en charge et vous accompagner pour régler les problèmes. je tiens a remercie Tony pour son excellent accompagnement. This application is exceptional and it is well worth its price, all the options are very easy to set up and at the slightest problem there is a whole team ready to take care of you and support you to resolve the problems. I would like to thank Tony for his excellent support.

Mondo Dolce

Dec 12, 2024  on Shopify

I had different problems to solve, Kentran17211 has been very professional and kind to me. We solved the problems very quickly. He knows a lot. Thanks a lot.

Nature's Shilajit

Dec 12, 2024  on Shopify

Probably the best customer support you could wish for. You get help even if there's a problem with another app, you get a quick response and it makes everything much easier. We highly recommend it

Repharma

Dec 12, 2024  on Shopify

Very simple to use app with lots of useful features. It basically has almost everything you'd need for a e-commerce store, and for the things that they don't have, apps are easy to integrate. Best thing about GP is their customer support I'd say. We've had like 5 problems we needed help with so far and every time (literally) they answered in less than 30 min and within an hour or two our problems were solved. Definitely would recommend.

Temptation Health Care

Dec 11, 2024  on Shopify

Servizio clienti ottimo e molto efficente. Ken e il team di suppoto mi hanno aiutato a risolvere una problematica in poco tempo. Altamente consigliato

Muuse Beauty

Dec 11, 2024  on Shopify

Service SAV / Technique très réactif, à l'écoute et impliqué ! Ils font de leur meilleur pour assurer votre satisfaction jusqu'à développer des lignes de code pour vous. Le logiciel est assez intuitif ! Je recommande. Une mention spéciale pour Kayle, Orion et toute l'équipe technique !

La Crème Libre

Dec 11, 2024  on Shopify

This app is one of the best page editors available on the App Store. It’s a powerful tool that can bring your product pages to life with excellent styling options. Additionally, the support team is incredible—they respond quickly and are always ready to assist with any issues. Highly recommend this app!

FootSkills

Dec 10, 2024  on Shopify

I was helped by Annie and she was truly professional and SUPER punctual in her responses. She solved all my problems in a very short time. Great experience with this application. Compliments to the assistance!

Calico Wood Signs

Dec 09, 2024  on Shopify

I had the pleasure of working with Tina while resolving several challenges I faced with GemPages, and I cannot express how incredibly helpful and professional she was throughout the process. From the very first interaction, it was clear that Tina possesses an in-depth understanding of GemPages and a remarkable ability to troubleshoot effectively. One of the aspects I appreciated most was Tina’s patience and attentiveness. She took the time to thoroughly understand each of the problems I encountered, no matter how small or complex. Her explanations were clear and easy to follow, even for someone like me, who isn’t particularly tech-savvy. She guided me step-by-step, ensuring I felt confident in implementing the solutions she provided. What truly stood out was Tina’s proactive approach. Not only did she address the issues I brought to her attention, but she also identified other areas where improvements could be made. Her recommendations were insightful and led to noticeable enhancements in my website’s design and functionality. It felt like she genuinely cared about helping me succeed. Tina’s communication skills deserve special mention as well. She was prompt, professional, and personable in all her responses. I never felt rushed or overlooked, and her ability to explain technical concepts in simple terms made the process so much smoother. Thanks to Tina, all my problems with GemPages were resolved quickly and effectively, and I gained a deeper understanding of the platform. She turned what could have been a stressful experience into a productive and enjoyable one. I wholeheartedly recommend Tina to anyone who needs assistance with GemPages. Her expertise, professionalism, and dedication to customer satisfaction are truly unmatched. Thank you, Tina, for your outstanding support—I couldn’t have asked for a better experience!

Garame Cleaning Co

Dec 09, 2024  on Shopify

While the design tools are really slick and you can design engaging experiences, though take a little getting used to the depth of capabilities, the support is where the value shines with Gempages. Sure, there have been simple things they have told me how to do myself. Its the ones where they go away for a little while and come back with a 'Hey we did it for you, check this link' and whatever problem or question on how to do a thing, has been done. Amazing - can recommend!

ORTUR

Dec 09, 2024  on Shopify

I highly recommend this plug-in. I have been using this plug-in for 4 years. Now I have changed a company to build a brand official website from scratch. I still choose to use this plug-in. I am very familiar with it. They also upgrade quickly and it is getting better and better. If you want to build an excellent website, then I recommend him, and their service is always very timely and effective, which makes me very satisfied.

Nothing But Shenanigans

Dec 08, 2024  on Shopify

Tony was AMAZING! Im new to all of this and he was super patient with me on helping me with my needs! AGAIN he is AMAZEBALLS! Hey YO TONY!!!! Thank you!

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