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Customer reviews: GemPages Landing Page Builder

<h3>What Merchants Think</h3> <p>Overall, merchants have a highly positive view of GemPages Landing Page Builder. Users appreciate its user-friendly interface, comprehensive feature set, and the customizable options it offers. Many highlight the superb customer support, which is regarded as prompt, knowledgeable, and willing to go above and beyond to help resolve issues. However, some users express concerns about the time needed to adapt designs for different devices and the reliance on a paid subscription model.</p> <h3>Key Strengths</h3> <ul> <li>User-friendly and intuitive interface.</li> <li>Excellent and responsive customer support.</li> <li>Wide range of features and customization options.</li> <li>Effective integration with third-party apps.</li> <li>Ability to create professional and polished pages easily.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Need to rebuild designs separately for different devices.</li> <li>Subscription dependency — losing access to features upon cancellation.</li> <li>Occasional glitches and slow response times.</li> <li>Limitations in some features such as product sorting.</li> <li>Challenges in transitioning between app versions.</li> </ul> <h3>Final Thoughts</h3> <p>GemPages Landing Page Builder is highly regarded among Shopify merchants for its versatility, powerful design features, and exceptional customer support. While there are some concerns regarding device-specific design adaptation and subscription model drawbacks, its strengths, particularly the customization options and support responsiveness, outweigh the limitations, making it a preferred choice for many users.</p>

Reviews (5,094)

Overall rating
4.9

What Merchants Think

Overall, merchants have a highly positive view of GemPages Landing Page Builder. Users appreciate its user-friendly interface, comprehensive feature set, and the customizable options it offers. Many highlight the superb customer support, which is regarded as prompt, knowledgeable, and willing to go above and beyond to help resolve issues. However, some users express concerns about the time needed to adapt designs for different devices and the reliance on a paid subscription model.

Key Strengths

  • User-friendly and intuitive interface.
  • Excellent and responsive customer support.
  • Wide range of features and customization options.
  • Effective integration with third-party apps.
  • Ability to create professional and polished pages easily.

Common Concerns

  • Need to rebuild designs separately for different devices.
  • Subscription dependency — losing access to features upon cancellation.
  • Occasional glitches and slow response times.
  • Limitations in some features such as product sorting.
  • Challenges in transitioning between app versions.

Final Thoughts

GemPages Landing Page Builder is highly regarded among Shopify merchants for its versatility, powerful design features, and exceptional customer support. While there are some concerns regarding device-specific design adaptation and subscription model drawbacks, its strengths, particularly the customization options and support responsiveness, outweigh the limitations, making it a preferred choice for many users.

KVASS LAB

Nov 20, 2024  on Shopify

Great app that makes designing and customizing pages incredibly easy. What truly stands out is their support team, who are always helpful!

My Store

Nov 20, 2024  on Shopify

Pamela et Anthony ont vraiment été d'une grande aide. disponibles et très aimables ! ils ont trouvé et réglé mon problème !! Merci à eux !! Très réactifs, et très clairs dans leurs explications !!

My Store

Nov 20, 2024  on Shopify

"Ken" is a professional man of extraordinary skill. Her honesty and kind attitude make her work beautiful. In a word, he has an extraordinary personality. I would like to give him 100 out of 100 marks

nomsplus

Nov 19, 2024  on Shopify

I really like Gempages and I think almost everything is possible. It takes some time to get used to the interface and to know how to build a flawless website. Once you practiced a while, it makes building websites really easy and fast. Great job!

Yoobure Home

Nov 19, 2024  on Shopify

I’m truly impressed by the customer service team of this app, especially Jeremy! Thank you so much!! They are incredibly engaging, kind, and always willing to go the extra mile to help. Every time I reached out, they responded quickly and provided clear, helpful solutions to my concerns. Their professionalism and friendly attitude make the entire experience so much better. I highly recommend this app, not only for its features but also for the outstanding support behind it. Thank you for all your help!

Rhythm HQ

Nov 19, 2024  on Shopify

Incredible app and amazing support team - helped me with implementing custom code onto my website - the team are very good communicators and extremely quick and skilled, highly recommend!

Paws in Frames

Nov 19, 2024  on Shopify

Amazing App and Support! This app has been a game-changer for my store! The features are simple to use and make managing everything so much smoother. What really stands out is the support team—they’re fast, friendly, and genuinely care about helping you out. It’s rare to find an app with both great functionality and such reliable customer service. Highly recommend!

Armor Ink

Nov 19, 2024  on Shopify

Super easy to use and the support is absolutely fantastic. Always available to answer any questions or lend a hand. Keep up the good work!

Iron Arc Solutions

Nov 19, 2024  on Shopify

Great app. The new version has new functionalities and is fully customizable. Their support team is one of the best on Shopify, they are available and very responsive. I tried using other page builders in the past, for me the user interface and the overall user experience are unmatchable. Definitely recommend!

Panda Azul Tech

Nov 19, 2024  on Shopify

very good support! helped me until we got the problem solved. Congrats Gem Page team! Very nice app.

The Fitness Stall

Nov 19, 2024  on Shopify

I love it! Takes a little bit of learning to get used to, but the team are always a message away to help with any issues.

BoardCollective

Nov 18, 2024  on Shopify

I love GemPages! Very customisable and easy to use. Plus, if I ever get stuck, the support team are very helpful and responsive.

Legend Layer

Nov 18, 2024  on Shopify

No need in buying the premium themes. Here are a way more possible customisations for your website. And best service / support you can get. They are always ready to help.

Global Shopp

Nov 18, 2024  on Shopify

Fue una experiencia satisfactoria, ya que la plataforma es muy intuitiva y se recibe rápida respuesta. El problema fue solucionado rápidamente. Gracias por todo el apoyo

Norish

Nov 18, 2024  on Shopify

I've used the support several times and I've always gotten an answer after an hour! I received very professional help immediately. every time my request was implemented! I love Gempages and can only recommend it to everyone!

Perfectly Poised Prints

Nov 17, 2024  on Shopify

It took a few hours for the customer service agent to come help me but once they did, they did a great job helping me configure my product page.

ComeBackDude

Nov 17, 2024  on Shopify

Best customer service I ever had! Shout out to Ken, who has resolved all my issues and answered all my inquiries without any delays. The app itself is fantastic to add special features to your page. But as being far from tech savvy, I just had a few fundamental inquiries and I was helped so flawlessly. I highly recommend this app among all other similar apps.

kabloomy

Nov 17, 2024  on Shopify

I went with GemPages over PageFly for my Shopify store, and I’m so glad I did. The customer support with GemPages is seriously top-notch—they're super quick to respond and always helpful, which made a huge difference for me. Plus, the platform is really easy to use. The drag-and-drop builder is straightforward, even if you’re not tech-savvy, so I had no trouble designing my pages just the way I wanted. There are tons of templates and customization options too, so I was able to create a store that felt unique to my brand. Overall, it’s been a great experience, and I’d definitely recommend it to anyone looking to build out their online store.

Friseursalon by Vali

Nov 16, 2024  on Shopify

Very good customer support! Edward responded quickly to my request and ultimately solved my problem. I'm very happy that it was so quick and uncomplicated, even though I knew almost nothing about GemPages.

My Store

Nov 16, 2024  on Shopify

Gempages are awesome! You get to achieve any design you desire !without coding or anything complicated! for your website for free or a fraction of the price. Their customer service rapid, friendly and knowladgable! Plus it's 24/7 meaning I got the finish my website during the weekend and was ready to launch on Monday.

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