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Customer reviews: GemPages Landing Page Builder

<h3>What Merchants Think</h3> <p>Overall, merchants have a highly positive view of GemPages Landing Page Builder. Users appreciate its user-friendly interface, comprehensive feature set, and the customizable options it offers. Many highlight the superb customer support, which is regarded as prompt, knowledgeable, and willing to go above and beyond to help resolve issues. However, some users express concerns about the time needed to adapt designs for different devices and the reliance on a paid subscription model.</p> <h3>Key Strengths</h3> <ul> <li>User-friendly and intuitive interface.</li> <li>Excellent and responsive customer support.</li> <li>Wide range of features and customization options.</li> <li>Effective integration with third-party apps.</li> <li>Ability to create professional and polished pages easily.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Need to rebuild designs separately for different devices.</li> <li>Subscription dependency — losing access to features upon cancellation.</li> <li>Occasional glitches and slow response times.</li> <li>Limitations in some features such as product sorting.</li> <li>Challenges in transitioning between app versions.</li> </ul> <h3>Final Thoughts</h3> <p>GemPages Landing Page Builder is highly regarded among Shopify merchants for its versatility, powerful design features, and exceptional customer support. While there are some concerns regarding device-specific design adaptation and subscription model drawbacks, its strengths, particularly the customization options and support responsiveness, outweigh the limitations, making it a preferred choice for many users.</p>

Reviews (5,094)

Overall rating
4.9

What Merchants Think

Overall, merchants have a highly positive view of GemPages Landing Page Builder. Users appreciate its user-friendly interface, comprehensive feature set, and the customizable options it offers. Many highlight the superb customer support, which is regarded as prompt, knowledgeable, and willing to go above and beyond to help resolve issues. However, some users express concerns about the time needed to adapt designs for different devices and the reliance on a paid subscription model.

Key Strengths

  • User-friendly and intuitive interface.
  • Excellent and responsive customer support.
  • Wide range of features and customization options.
  • Effective integration with third-party apps.
  • Ability to create professional and polished pages easily.

Common Concerns

  • Need to rebuild designs separately for different devices.
  • Subscription dependency — losing access to features upon cancellation.
  • Occasional glitches and slow response times.
  • Limitations in some features such as product sorting.
  • Challenges in transitioning between app versions.

Final Thoughts

GemPages Landing Page Builder is highly regarded among Shopify merchants for its versatility, powerful design features, and exceptional customer support. While there are some concerns regarding device-specific design adaptation and subscription model drawbacks, its strengths, particularly the customization options and support responsiveness, outweigh the limitations, making it a preferred choice for many users.

Kraxlboard®

Nov 27, 2024  on Shopify

Quite complex as a tool, but can do great things! Thanks to the good customer service. Managed to fix various issues in short time. Recommend!

RheoFit

Nov 26, 2024  on Shopify

为我提供了很好的服务,帮我解决了网页的问题,看起来这似乎不是他们客服的责任

Shophouse Studio

Nov 26, 2024  on Shopify

Easy to use once you get the hang of it. Their support level is phenomenal, shout-out to Tony who is super patient and helped me with making my page awesome!

Lipsie

Nov 26, 2024  on Shopify

Using gempages and so far its so much better than paying for premium themes etc. Easy export & import. Premade sections and even pages. I will be personally using it on all my stores. Also amazing fast support. Thx for such a great service & product.

ILuvKouleur

Nov 26, 2024  on Shopify

They were very responsive and quickly resolved my issue. This is very impressive since I'm still using the free version of their platform. Thanks for the support.

Ruffneck Scarves

Nov 25, 2024  on Shopify

Excellent customer service. Had an issue with our site and they were able to get the bottom of it and fix it quickly. Would recommend.

Ivory Chapters

Nov 25, 2024  on Shopify

Very customizable, and intuitive to use. Support basically always responds within 10 minutes and helped me out with multiple issues with ease.

Boxhero

Nov 24, 2024  on Shopify

I’ve been using GemPages for a while, and their customer support has been amazing. Whenever I faced an issue, whether it was while building a page or updating a published one, their team was always there to help. They respond quickly, explain things clearly, and are very patient. Their support has made working with GemPages so much easier. I highly recommend them to anyone creating or improving their Shopify store.

Sterling Lighting

Nov 24, 2024  on Shopify

So far so good! Gempages has helped us step up our game with our sales pages, funnels, etc. Customer support is A+ - speedy, live person, very helpful!

Calamar Kingdom

Nov 24, 2024  on Shopify

They were very attentive in solving a problem that was actually related to another application that works together with Gempage. They were working at all times to find the origin of the problem. Thank you very much.

Bianca and Mark

Nov 23, 2024  on Shopify

I have gone back and forth a lot with the Gempages help team. They are amazing, and have resolved every issue I have ever had. They respond fast, and resolve the issues within minutes. Awesome program, awesome team!

Pawsonalify

Nov 23, 2024  on Shopify

I can recommend Gempages to everybody who has problems with Shopify's own editor. It makes everything much more easier and you can catch up some ideas from the ready-to-use templates. Especially, I want to express my gratitude to Jeremy and his colleagues. Their support is on of the reasons why I wilI stay with Gempages. I never experienced such a great, result-oriented support! Thank you very much guys.

Little You

Nov 23, 2024  on Shopify

Very satisfied with them, I use the free plan because I only need one landing page, and they are still very reactive to help if there is any problem. Within 24h they found the problem in my store and modify the code. This is real customer service !

Wacky Goose

Nov 22, 2024  on Shopify

I have been useing gemepage for some time now. Every aspect of a page can be customised and thier suopport is excelent.

Olveno

Nov 22, 2024  on Shopify

bonjour , ca fait un petit moment que j'utilise l'application et je l'avais installer pour un petit moment uniquement pour l'essai gratuit , ne sachant pas que vous m'aviez prelever je voudrais savoir s'il y aurait un moyer de me rembourser merci.

SkyKompakt

Nov 22, 2024  on Shopify

GemPages is a really good and easy to use website builder. It has many templates and sections to choose from that makes the stores look 10 times better. Their customer service is also really good so I am very satisfied with the app

FORVA

Nov 21, 2024  on Shopify

I have not had better customer support anywhere else. No matter the problem I have, they will have it fixed super quick. (Thanks Kyle and the technical team for the help)

Jukaro

Nov 21, 2024  on Shopify

Excellent, Edward and Kyle gave me a prompt and quick solution i loved it! The app is really helpful and the landing are so much more professional than a product page

Flauschies

Nov 21, 2024  on Shopify

App ist toll . Aber besonders der Support ist mega . Jedes Problem wird schnell gelöst . Kenne ich so von anderen Seiten nicht

One Sky

Nov 21, 2024  on Shopify

I love this app, I've been using it for quite some time now and the improvements it incorporates day by day are great. It's really complete. Also, whenever I have a problem, customer support is super responsive, and the problem is solved within hours. I'm really very happy!

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