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Customer reviews: GemPages Landing Page Builder

<h3>What Merchants Think</h3> <p>Overall, merchants have a highly positive view of GemPages Landing Page Builder. Users appreciate its user-friendly interface, comprehensive feature set, and the customizable options it offers. Many highlight the superb customer support, which is regarded as prompt, knowledgeable, and willing to go above and beyond to help resolve issues. However, some users express concerns about the time needed to adapt designs for different devices and the reliance on a paid subscription model.</p> <h3>Key Strengths</h3> <ul> <li>User-friendly and intuitive interface.</li> <li>Excellent and responsive customer support.</li> <li>Wide range of features and customization options.</li> <li>Effective integration with third-party apps.</li> <li>Ability to create professional and polished pages easily.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Need to rebuild designs separately for different devices.</li> <li>Subscription dependency — losing access to features upon cancellation.</li> <li>Occasional glitches and slow response times.</li> <li>Limitations in some features such as product sorting.</li> <li>Challenges in transitioning between app versions.</li> </ul> <h3>Final Thoughts</h3> <p>GemPages Landing Page Builder is highly regarded among Shopify merchants for its versatility, powerful design features, and exceptional customer support. While there are some concerns regarding device-specific design adaptation and subscription model drawbacks, its strengths, particularly the customization options and support responsiveness, outweigh the limitations, making it a preferred choice for many users.</p>

Reviews (5,091)

Overall rating
4.9

What Merchants Think

Overall, merchants have a highly positive view of GemPages Landing Page Builder. Users appreciate its user-friendly interface, comprehensive feature set, and the customizable options it offers. Many highlight the superb customer support, which is regarded as prompt, knowledgeable, and willing to go above and beyond to help resolve issues. However, some users express concerns about the time needed to adapt designs for different devices and the reliance on a paid subscription model.

Key Strengths

  • User-friendly and intuitive interface.
  • Excellent and responsive customer support.
  • Wide range of features and customization options.
  • Effective integration with third-party apps.
  • Ability to create professional and polished pages easily.

Common Concerns

  • Need to rebuild designs separately for different devices.
  • Subscription dependency — losing access to features upon cancellation.
  • Occasional glitches and slow response times.
  • Limitations in some features such as product sorting.
  • Challenges in transitioning between app versions.

Final Thoughts

GemPages Landing Page Builder is highly regarded among Shopify merchants for its versatility, powerful design features, and exceptional customer support. While there are some concerns regarding device-specific design adaptation and subscription model drawbacks, its strengths, particularly the customization options and support responsiveness, outweigh the limitations, making it a preferred choice for many users.

Grevant Energy

Dec 31, 2024  on Shopify

This is our 5th Store with GemPages, and as usual the Customer support is always at their 100% Guaranteed!

Maxlager

Dec 31, 2024  on Shopify

Absolutely terrible experience. So many times we've run into GemPages limitations and errors—it's beyond frustrating. Publishing errors, progress not saving, and losing work are constant issues. I strongly recommend anyone considering starting with GemPages to avoid it at all costs if you value your time and sanity. Their live chat support is utterly useless—like paying $1 a day for a VA with zero knowledge. They simply listen to your problems and pass them on to a "higher team," which takes an average of 3 days to reply. My website can't afford to be broken for 3 days—it’s just not worth the money lost on GemPages.

BreezeRush

Dec 29, 2024  on Shopify

At first, the app might feel a bit complicated, but after just a few minutes, it becomes easy to use and very intuitive. It's simple, efficient, and incredibly valuable. I’m genuinely amazed that this app is free! The support team is outstanding—I reached out at 10 PM and got a response within minutes. They were kind, and respectful, and solved my problem in seconds. Truly impressive! My rating: is 10/10. Excellent job!

VistoNova

Dec 28, 2024  on Shopify

New to this but the sales funnels do look great - support is unbelievable and very impressed! Thanks,

Aeonabaya

Dec 27, 2024  on Shopify

Exceptional Support and Problem-Solving I had an issue with repeating items on my GemPages layout, and the team went above and beyond to help me resolve it. Special thanks to Dzung for the amazing assistance—your expertise and dedication made all the difference! The support was fast, thorough, and incredibly professional. I truly appreciate the effort in fixing the problem and ensuring everything works perfectly now. Highly recommend GemPages not only for its functionality but also for its outstanding customer support!

ALIKA

Dec 26, 2024  on Shopify

Sản phẩm tuyệt vời, nhân viên hỗ trợ nhiệt tình. Mọi thiết kế rất dễ dàng thao tác

Holme & Hadfield

Dec 26, 2024  on Shopify

Have been using GemPages for over a year now and it does everything we need. A huge bonus is very fast and responsive customer service team. Can definitely recommend if you're looking to create customer landers, including PDPs, collection pages and advertorials etc.

Vialixir

Dec 25, 2024  on Shopify

Simple d'utilisation et quand vous avez une question, le service client vous répond rapidement et avec beaucoup de précision ! Merci à l'équipe (et à Dzung) de m'avoir accompagné dans mon utilisation avec GemPages

1Paw Planet

Dec 24, 2024  on Shopify

I have had the pleasure to be helped by Célia, truly heavens sent. the app itself is a time saver, a great overall app and the customer service in my experience is second to none, even assisting me through the festive season with nothing but patience and kindness. Again i just would like to thank Célia

BLESSYES

Dec 23, 2024  on Shopify

Highly recommend! It’s a powerful tool that can bring your product pages to life with excellent styling options. The support team is incredible—they respond quickly and are always ready to assist with any issues.

Dazedcanna

Dec 22, 2024  on Shopify

The GemPages team offers incredible tech support! They are very quick to respond and also very helpful. I must say that their page builder has a lot of options and granular control, much moreso that some other page builders that I've tried.

Usmiler

Dec 22, 2024  on Shopify

Very good application and I found an advisor (Tony) who listens really well and answers all my questions.

Speedy Leads

Dec 21, 2024  on Shopify

Best app ever, it's honestly the best for web design right now on shopify. Shoutout to Mona on the support team

Copywriting Masters

Dec 21, 2024  on Shopify

The sirvice is really good. If you have any questions there's no problem, because the warm people will help you in under 15 minutes!

Charm.

Dec 21, 2024  on Shopify

Une excellente application très complète et intuitive pour mettre au point le funnel parfait. Le support est ultra réactif et fait lui même le travail sur demande pour les modifications complexes.

GEEK THCX™

Dec 19, 2024  on Shopify

I am very satisfied with the product and the functionality of GemPages. It's a clear and straightforward process, and I can easily access the resources I need if I need assistance. The support system and live chat has been really helpful as well. I want to thank Liam for his assistance in resolving the issue I had with GemPages on Shopify. His guidance was greatly appreciated.

English for Asia

Dec 18, 2024  on Shopify

We're finding GemPages extremely helpful in developing our new Shopify site. The learning curve takes some persistence, but once you explore it properly, you realise there are not many things it can't do. It's by far the easiest way to build a slick looking Shopify site that we have discovered. The integration with other applications such as Judge.me and Klavio is also seamless.

Dude Food

Dec 18, 2024  on Shopify

Good beginner app - very slow & lots of issues overall. It is extremely simple to use and has a ton of great features but the biggest downside is all the bugs in the app. Pages are constantly breaking (not showing correctly), taking a long time to load & when building pages, it often glitches if you work on it for more than an hour. You get what you pay for in the price. If you have a simple easy store, go for it, but know you will need to upgrade in the future (which sucks after the work you put into this)

DiFluid

Dec 18, 2024  on Shopify

GemPages is an amazing tool! It's super user-friendly and has made designing my Shopify store so much easier. The flexibility and features it offers are top-notch, and the support team is always helpful. Highly recommend it to anyone looking to build a professional and beautiful store!

Modern Shop

Dec 17, 2024  on Shopify

Excelente aplicación, y el servicio al cliente es muy bueno, te ayuden muy rapido a solucionar tus dudas, recomendados 100%

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