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Customer reviews: GemPages Landing Page Builder

Reviews (5,094)

Overall rating
4.9

What Merchants Think

Overall, merchants have a highly positive view of GemPages Landing Page Builder. Users appreciate its user-friendly interface, comprehensive feature set, and the customizable options it offers. Many highlight the superb customer support, which is regarded as prompt, knowledgeable, and willing to go above and beyond to help resolve issues. However, some users express concerns about the time needed to adapt designs for different devices and the reliance on a paid subscription model.

Key Strengths

  • User-friendly and intuitive interface.
  • Excellent and responsive customer support.
  • Wide range of features and customization options.
  • Effective integration with third-party apps.
  • Ability to create professional and polished pages easily.

Common Concerns

  • Need to rebuild designs separately for different devices.
  • Subscription dependency — losing access to features upon cancellation.
  • Occasional glitches and slow response times.
  • Limitations in some features such as product sorting.
  • Challenges in transitioning between app versions.

Final Thoughts

GemPages Landing Page Builder is highly regarded among Shopify merchants for its versatility, powerful design features, and exceptional customer support. While there are some concerns regarding device-specific design adaptation and subscription model drawbacks, its strengths, particularly the customization options and support responsiveness, outweigh the limitations, making it a preferred choice for many users.

SculptedHer™

Oct 28, 2024  on Shopify

Ken was incredibly helpful in guiding me through the setup on my opt-in page. He was patient, knowledgeable, and made the entire process so much easier. I really appreciated his attention to detail and willingness to ensure everything was perfect. Thank you, Ken, for the amazing support!

Clozz

Oct 26, 2024  on Shopify

App ottima per editare in modo migliore e più complesso le pagine del tuo negozio. Ho acquistato l'abbonamento da 29.99 ed è molto completo . Servizio clienti ottimo hanno risolto i miei problemi in meno di 20 minuti.

Ambereyn Leather

Oct 26, 2024  on Shopify

This is just great! Love the whole experience. So easy, fun, and brilliant. Superb customer support. Had a small issue with another app being integrated and the support team responded and fixed it super quick! Thank you!

Polar Haircare

Oct 25, 2024  on Shopify

Gempages is hands down the best app to bring your designs to life. Team is very responsive and always happy to help. Simply the best!

GrowSmart

Oct 24, 2024  on Shopify

Support team is actually suporting! I thought gem pages was a scam but they helped me and now i know it legit. Shoutout to ken from the support team.

Recatch Privé

Oct 24, 2024  on Shopify

It took me a minute to learn how every feature on Gempages works but once you're used to it, it's amazing! You can create a very customised website and the support team helped me solve every single problem or doubt I had, which were quite a few. I only used it for a specific landing page to test it out, but I'm positive I will get the premium version later on. I'm very very pleased!

STATE 88

Oct 23, 2024  on Shopify

I really like the personal attention of GemPages, they help you with any problem you may have, simply lovely!

Tailor Pets

Oct 22, 2024  on Shopify

I’ve been using Gem for a year now, and I’ve really enjoyed the experience. Working with Gem is incredibly straightforward and user-friendly, making it easy to create and customize my website. The support team deserves a special mention—they’re excellent! They’re always responsive and ready to assist with any questions I have, which gives me confidence in using the platform. Overall, I highly recommend Gem for anyone looking for a reliable and efficient page builder!

My Store

Oct 21, 2024  on Shopify

Perfect service! The thing that makes GemPages so good is their support and level of responsiveness!

paws & claws

Oct 21, 2024  on Shopify

I had a problem working with this app, but their wonderful support made me learn it step by step. It was the first time I encountered such strong support and sincere treatment. I am very happy that this app has a strong support team, and that is why I was able to use this app, I like it very much thank you GemPages :)

Foreign Automotive

Oct 20, 2024  on Shopify

The app is fantastic and very intuitive to use. It costs substantially less than the competition, and the support so far has been 10/10. Definitely recommend it for anyone looking for an all-in-one builder.

Iqreez

Oct 19, 2024  on Shopify

Amazing, You can design almost anything, just drag and drop and achieve what looks impossible, and the best part is this that wherever you find any thing difficult the support team will do it for you on there own, I almost got full page designed from Jeremy, one of the support team member, that was beyond my expectations. Highly recommended.

LUVTheMoveMent

Oct 16, 2024  on Shopify

This App is Great! And the support team is quick to respond and extremely helpful! Thank you so much Kayle!

Yeti Gram

Oct 16, 2024  on Shopify

Customer service was great. Tony, Mona and Anita were all very helpful and prompt and resolved my issues quickly!

Nutri Nation

Oct 16, 2024  on Shopify

If I could give 10 stars I would. At 1st I was completely opposed to doing our relaunch on Gempages and read a couple of reviews that were not so positive about there customer service and was very concerned about making the switch. To add to it the designer that actually recommended the app which has nothing to due with Gempages quit on me in the middle of the redesign and I literally just stared at the screen for a couple mins thinking what did I just get myself into. I contacted support and explained my story and the next day I was introduced to Lucas. This angel spent minimum 4-5 hours the week after this happned to me and helped me fix the issues that the original designer messed up and completely opened my eyes to how easy it really is. I can not thank him and every customer service rep that went out of there way to help me launch but also understand the power of what Gempages can do. Ty Ty TY Ty for having such an amazing support staff and again Lucas for making what was an extremely horrible situation to the best outcome possible.

尺八の販売・買取店 SHAKUHACHIYA

Oct 16, 2024  on Shopify

私はHP作成初心者で、過去にHP作成序盤で挫折した経験があります。 今回ホームページビルダーアプリをいくつか入れて 比較検討した結果GemPagesを採用しました。1週間いじってみると 慣れてくると思います。分からないことはチャットですぐに教えてもらえ Help Centerサイトの方が日本語対応になっているので 日本人にもお勧めのアプリです。

KUMARI

Oct 15, 2024  on Shopify

Der Support hilft immer schnell und ist gut erreichbar. Es gibt viele Möglichkeiten, die eigenen Unterseiten zu verbessern.

Luminanse

Oct 15, 2024  on Shopify

Je recommande GemPages à 300% !!! J'ai eu des problèmes de publications et les propriétaires mon indemnisés suite à ce problème et chaque jour, ils m'aident dans la conception de mon site WEB en répondant à mes questions, interrogations et problèmes de codage. Je ne pourrais plus faire sans GemPages Encore merci !!!

SoSenang

Oct 14, 2024  on Shopify

Very good support for over a year now, regardless of me using it on the free version and with their latest V7 of the page editor, I am very inclined to start paying to access more features

La Reine Jewelry

Oct 14, 2024  on Shopify

They are the kindest people in the Shopify app store with lightning fast and the best customer support. And of course the landing they offer is the best on planet earth. Thank you very much again - everyone at Gempages!

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