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Customer reviews: GemPages Landing Page Builder

Reviews (5,098)

Overall rating
4.9

What Merchants Think

Overall, merchants have a highly positive view of GemPages Landing Page Builder. Users appreciate its user-friendly interface, comprehensive feature set, and the customizable options it offers. Many highlight the superb customer support, which is regarded as prompt, knowledgeable, and willing to go above and beyond to help resolve issues. However, some users express concerns about the time needed to adapt designs for different devices and the reliance on a paid subscription model.

Key Strengths

  • User-friendly and intuitive interface.
  • Excellent and responsive customer support.
  • Wide range of features and customization options.
  • Effective integration with third-party apps.
  • Ability to create professional and polished pages easily.

Common Concerns

  • Need to rebuild designs separately for different devices.
  • Subscription dependency — losing access to features upon cancellation.
  • Occasional glitches and slow response times.
  • Limitations in some features such as product sorting.
  • Challenges in transitioning between app versions.

Final Thoughts

GemPages Landing Page Builder is highly regarded among Shopify merchants for its versatility, powerful design features, and exceptional customer support. While there are some concerns regarding device-specific design adaptation and subscription model drawbacks, its strengths, particularly the customization options and support responsiveness, outweigh the limitations, making it a preferred choice for many users.

Gifteando

Sep 23, 2024  on Shopify

Great customer support from Tony, he helped a lot with some design issues. Very happy with the outcome!

Familyshop-24

Sep 22, 2024  on Shopify

Unglaublich tolle App mit endlosen features. Bei einer sehr speziellen Frage mit Anbindung einer Drittanbieter App wurde mir sehr umfangreich geholfen. Wirklich sehr zu empfehlen!!!

Stream Accounting FZE

Sep 22, 2024  on Shopify

Great service as always, although wait periods can be a little on the long side, in the end the service is amazing, and the results are excellent, highly recommend.

Country Life Natural Foods

Sep 21, 2024  on Shopify

Very easy to use, a low learning curve. It's a great no-code builder and if you know code, it's even better. They have great customer support also.

Fivez.uk

Sep 21, 2024  on Shopify

Amazing customer service. I'm new to GemPages and ran into a few issues with my store and how things were looking on mobile. The customer service team looked into my Shopify code, identified issues and resolved them within an hour. Unbelievable service! Besides that the apps great. I'm not the best with tech but the app makes it super simple to create a very professional looking Shopify store.

Shine Creative Media

Sep 19, 2024  on Shopify

Really good customer service, best page builder. I tried multiple sites such as wix and squarespace, nothing comes close to the service and flexibility of gempages. Can't stress enought he good customer service, helped me with many requests and was a crucial part of getting my store launched.

Hydrangea.com

Sep 18, 2024  on Shopify

Support is very attentive and helpful and this is definitely one of nicest Shopify page builders I have worked with.

Aesthetic Medicine Academy

Sep 17, 2024  on Shopify

Ken was absolutely fantastic in helping me with my GemPages issues. He was incredibly knowledgeable, patient, and truly went above and beyond to ensure everything was resolved. His assistance made a huge difference, and I couldn't be more grateful for his help. I highly recommend Ken to anyone needing expert support. He’s a true professional and a pleasure to work with!

Aktive

Sep 17, 2024  on Shopify

Definately one of the best, if not the best page builder. I use it for all my shopify stores, great features and superb customer service!

MenekiAbsolute

Sep 17, 2024  on Shopify

Amazing app. can help build very attractive pages for your website. the customer service team is very hands on and helpful. Keep doing the great work Team!

Coverworldnz

Sep 16, 2024  on Shopify

found it easy to use after a bit of practice. Needed help with my pages not displaying correctly, was solved in 24 hours by the help team. Great service!

Vallenciaga

Sep 16, 2024  on Shopify

Awesome App & Incredible customer service. They're like a dedicated team of developers who help you with any customization. You get the best page builder on Shopify and feel like you've got your own in-house development team!

May Jewels

Sep 16, 2024  on Shopify

I had a problem with the Gempages app, I asked for help from the support and in addition to being very quick in responding, they were very kind and solved the problem for me. Excellent customer service

Grounding

Sep 15, 2024  on Shopify

Ive really enjoyed how simple and easy to use the UI is, and whenever I've had some problem I couldn't figure out, the customer service was quick and very helpful in solving the problem.

Peak Boost

Sep 14, 2024  on Shopify

The app is an absolut gamechanger. I like how you can design every store how you want it, but its a bit laggy. The SUPPORT is outstanding. Helped me in minuets to change 3 things on the product page, that took me decades and i couldnt solve them before.. thank you miley for the great support

Senzio

Sep 11, 2024  on Shopify

The support team was great every time I had difficulty and issues on my pages they were very responsive and helpful. Thank you so much.

L'EXUDE

Sep 11, 2024  on Shopify

Absolutely Stellar Service and Incredible App! After trying all the major competitors, I can confidently say that GemPages stands head and shoulders above the rest! From the moment I began using the app, I noticed how much more robust and feature-packed it was compared to the others. The customer support team? Phenomenal! Every time I’ve reached out, they’ve responded quickly, professionally, and always with a solution that works perfectly and they helped me adding a lot of sophisticated custom codes that if you ask a coder will charge you a sum for it, they just help you adding it for free!. You can truly feel that they care about helping you succeed, and that level of support is priceless. As for the app itself, it’s a game changer for anyone serious about increasing their conversion rates. The variety of widgets included in GemPages is incredible—there’s no need for additional apps to clutter or slow down your code. Everything you need is already built in, and the flexibility it offers is unmatched. And I must highlight the post-purchase sales funnel feature! This addition alone has boosted my sales significantly, and I didn’t even have to download extra apps to get it going. It’s all there, in one streamlined platform, making everything so much easier to manage. If you're tired of juggling multiple apps that slow down your store or dealing with subpar support, GemPages is the clear winner. Highly recommend it to anyone looking for a powerful, all-in-one solution to build and grow their store.

Health & Holistics

Sep 11, 2024  on Shopify

this is the best landing page for designers, I've used e-composer page builder before this, but believe me, this app really provides user-friendly options to build Shopify pages, the support is amazing, and they reply in 5- 10 minutes and solves all your problems they're simply the best

röo-mahku

Sep 11, 2024  on Shopify

I'm not normally one to write reviews but the customer support on Gempages itself is worth the subscription price—shoutout to Liam. Liam helped me figure out many of the issues I had when customizing our website pages. He gave me one of the best customer support experiences I've had and gave me a solution for each inquiry I had. Appreciate it!

Cords Club

Sep 11, 2024  on Shopify

Great support team but their new version-7 is very buggy, if they could fix these bugs then it would be really great.

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