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Customer reviews: GemPages Landing Page Builder

Reviews (5,098)

Overall rating
4.9

What Merchants Think

Overall, merchants have a highly positive view of GemPages Landing Page Builder. Users appreciate its user-friendly interface, comprehensive feature set, and the customizable options it offers. Many highlight the superb customer support, which is regarded as prompt, knowledgeable, and willing to go above and beyond to help resolve issues. However, some users express concerns about the time needed to adapt designs for different devices and the reliance on a paid subscription model.

Key Strengths

  • User-friendly and intuitive interface.
  • Excellent and responsive customer support.
  • Wide range of features and customization options.
  • Effective integration with third-party apps.
  • Ability to create professional and polished pages easily.

Common Concerns

  • Need to rebuild designs separately for different devices.
  • Subscription dependency — losing access to features upon cancellation.
  • Occasional glitches and slow response times.
  • Limitations in some features such as product sorting.
  • Challenges in transitioning between app versions.

Final Thoughts

GemPages Landing Page Builder is highly regarded among Shopify merchants for its versatility, powerful design features, and exceptional customer support. While there are some concerns regarding device-specific design adaptation and subscription model drawbacks, its strengths, particularly the customization options and support responsiveness, outweigh the limitations, making it a preferred choice for many users.

No Limit Swag

Sep 10, 2024  on Shopify

Tina at Gempages is wonderful She was very responsive, solved the problems quickly and was very professional. I wish every company was this great! Highly recommend the product and the company!

TheSampleGuru

Sep 10, 2024  on Shopify

Great customer service. They helped me resolve a custom code issue and even implemented working code for me. Highly recommend

Magic Wand

Sep 09, 2024  on Shopify

Gempages is hands down the best app to build a beautiful website, while being easy at the same time! Been using it for years between many stores and will never stop :)

LOFTAT

Sep 09, 2024  on Shopify

The support advisors are really helpful and they refuse to leave or give up until your issue is really resolved! :)

hotwaterboss

Sep 09, 2024  on Shopify

The customer support from GemPages is absolutely amazing! We are using GemPages for our product pages and the support we've received while designing our product pages has been incredible. Highly recommend using GemPages!

GO:24

Sep 08, 2024  on Shopify

So far so good with the website editor, only downside is lack of a photo editor that you can use after uploading an image to make minor changes or crops to fit certain elements. Responsive editor is very good but I find that its challenging and time consuming to use for various phone sizes and ensure that it works correctly without having to edit each phone size. The best thing about gem pages is customer support, they respond so quickly to any query and fix any issues I have so quickly.

The Pet Partner

Sep 08, 2024  on Shopify

I had a problem with my landing page. Gempages responded quickly and professionally. They resolved the issue within an instant. They helped my business.

Stick & Ball

Sep 08, 2024  on Shopify

Support team helped us get the blog pages aligned when we updated our theme. Super helpful, quick to respond and fixed our issue quickly.

DEKPO SHOP

Sep 07, 2024  on Shopify

It is a good application and has very qualified customer support, where they responded quickly where there was a failure with my template in Shopify and managed to solve it in record time.

Matrix Keyboards

Sep 04, 2024  on Shopify

Great all around app. Much more extensive builder than the built-in shopify tools. I've had nothing but a great experience with their support team when integration issues have occurred. I've yet to find a problem they couldn't fix. Very satisfied.

Disguise Vault

Sep 04, 2024  on Shopify

Took long to solve the issue but it worked customer service is top notch, highly recommend GemPages.

Shop SlimFast

Sep 03, 2024  on Shopify

The app itself is useful for smaller teams on a single site. Due to its complexity and lots of functionality, it can slightly malfunction from time to time... however the support team is stellar and will go above and beyond to get you taken care of.

Coolway

Sep 03, 2024  on Shopify

The support from GemPages is outstanding. Whenever you have a question, you can open the chat, and they resolve it immediately, making the work so much easier. A special thanks to Celia for your help!

Horus Jewelry

Sep 03, 2024  on Shopify

Super consigliato, molto intuitivo e facile all'uso, il servizio assistenza è a dir poco eccellente!

Feniska

Sep 03, 2024  on Shopify

Awesome page builder. Love the fact that you can copy pages with the Section Generator and the Instant Articles are a gamechanger

OmniElectricKettle

Sep 02, 2024  on Shopify

nice app, i love it, Converts wonderfully and it is really a worth using app, well worth spending money on this app

Mizora

Sep 02, 2024  on Shopify

je recommande Gempage car leur service est vraiment optimisé et serieux, ça fait plusieurs moi que je l'utilise et c'est meiux qu'un theme premium

Alpha Elements 18k

Sep 01, 2024  on Shopify

I was surprised by the customer service, effective and very friendly, I am new here and I want to buy the monthly plan to scale my stores.

PlugPanda

Aug 31, 2024  on Shopify

From Design to Options to Customisations and right to the Customer Service and their agents! This is the best designing app I have ever used on Shopify! I have just upgraded to the Build plan and will upgrade further down the line. I won't be creating my pages without GemPages anymore! Thank you GemPages for all the support and help given so far!

ActiveLifeStore

Aug 31, 2024  on Shopify

I am completely satisfied with the service I received. It’s incredible what beautiful things can be created with just a few clicks. Extra points for the support team, as they are very kind and helpful. I am grateful for the service provided, it has helped me a lot.

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