I had a problem the Free Gift feature not working whilst doing a black Friday site-wide sale. What happened was that I needed to setup overlapping discounts, as the feature basically applies a 100% discount on the gifted product. Mina was super helpful, and straight to the solution. Thanks a lot.

Naomi was BEYOND helpful in helping me set up my campaign. It was a very important PWP for Black Friday, so was crucial I set it up perfectly and Naomi helped me do that and more by answering all of my questions.

I had some configuration issues with my Black Friday BOGO offer (auto-add to cart wasn't working properly and all variants were being offered as gifts). Mina from the support team was incredibly efficient and responsive. She quickly understood my needs, took control to configure everything correctly, and solved both issues in no time. The app now works perfectly for our Black Friday campaign. Really impressed by the quality of support - thank you Mina! Highly recommend BOGOS for anyone looking to set up professional promotional offers on Shopify.

Really easy to set up and great customer service - super helpful and speedy responses - talked me through the whole set up process and made bespoke changes for me. Thank you!

Contacted support, very fast and efficient. The support name is Mina, very nice and knowledgeable. Highly recommended.

This app has been very easy to use and when I needed custom support I was able to have the attention needed to achieve my desired look. The team worked quickly and provided top notch customer service. Definitively recommend this app!

I am using this app for our Cyber Monday launch and the customer service was next level. Every question I had was answered so quickly, and Mina walked me through each step with so much patience and clarity. You can tell she actually cares about helping businesses succeed not just giving generic replies. Thanks to their support, everything is now running smoothly and our sale is set to run smoothly. If you’re looking for an app backed by a team that truly shows up for you, this is the one. Highly recommend!

Nice app! Easy to set up and customize. I've only had had one issue so far and when I reached out to support Mina was helpful and quickly fixed an issue with our product thumbnails not showing up in the modal window for gift selection. Thanks!

Wonderful App! The customer service is world class - Talked to Mina, we had a problem with customers were able to click the products in the cart, and within 10 minutes she fixed problem and we could continue. This app brings in a crazy amount of extra sales for us

Mina was very quick and reassuring. Mina fixed everything I need done in a timely manner. Best customer service ever.

Very responsive and helpful team. We've had a few issues, but these have been resolved quickly. The plugin has a lot of potential and is constantly improving. Looking forward to working with the team to help them make an outstanding product.

An app for upselling products to customers is truly amazing, and with Anne’s enthusiastic support, I was able to set up the bonus gift feature for my customers. Thank you to Anne and the BOGOS support team.

great support, i was asking for a rearrangement for the free gift widget and the support response and fix it really quickly. the app itself works very well on our stores,

Today I received amazing support from both Anne and Brian. Anne was incredibly patient and guided me through every step to make sure everything was set up correctly and working perfectly. I really appreciate all the help!

Customer service representative MINA provided excellent and patient guidance, explaining everything clearly and concisely. The plugin also worked very well.

This is a great app, does exactly what I need and chat support real human Anne was supe quick to fix my issue I had which was excluding b2b customers from seeing the widget

The BOGOS customer support team is very nice. Their responses are prompt, and they resolve issues efficiently. It’s been a pleasure working with them.

Fantastic App with even better support! I have recently installed this app to offer GWP's on my site, this works exactly as intended and there is plenty more I am yet to explore. The customer service has been second to none, remote accessing my system to resolve queries I had over functions not working (was my fault :$) & even custom changes to the appearance so we can comply with regulatory requirements from the brands we stock.

Amazing support from NAOMI & ZEE! They were super friendly, patient, and helped me with everything I needed. The whole process was smooth and quick, and they made sure all my questions were answered clearly. I really appreciate the extra effort—they honestly made my day. Highly recommend their support team!

Super happy with the customer service! Mina resolved my issue in just a few minutes, which is great, especially now ahead of Black Friday. Great app and team.