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Customer reviews: BOGOS: Free Gift Bundle Upsell

Develop by Shopify

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (2,672)

Overall rating
4.9

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

  • Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
  • Ease of setup and use, making it accessible even for novices.
  • Seamless integration with existing store systems and functionalities.
  • Highly customizable, allowing for specific promotional setups and configurations.
  • Frequent updates and additional features to enhance app functionality.

Common Concerns

  • Initial setup complexity for some users, requiring support assistance.
  • Limitations noted in specific promotional types, such as "buy one get one at a discount."
  • Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

Health y Sol

Sep 17, 2025  on Shopify

The app is really simple to use, the customer support is quick and very helpful (shoutout to Anne and Zee)

Stupid Car Tray

Sep 17, 2025  on Shopify

My problem was solved within 5 minutes of initiating contact. The chat support was seamless! Thank you!

No Quitters Allowed

Sep 17, 2025  on Shopify

Great app, easy to use and wonderful support! Anne was great with helping me with starting my first offer

Mambobabyfloat.com.au

Sep 16, 2025  on Shopify

Mina is a good customer support, before i was using Fastbundle for free gift offer, and they charge too much more than 100 USD, now I am with bogos, better offers and only 29.99USD, I own more than 20 stores, and any dollar is important, + customer support is always available, with you a good luck

CosyCutie

Sep 16, 2025  on Shopify

I’m genuinely impressed with how smoothly BOGOS integrates with our Foxecom theme. The setup was straightforward, and all of the free gift and bundle offers worked perfectly right out of the box—no glitches or styling issues. The interface feels intuitive, and customers can easily see and claim their gifts, which has helped increase our average order value. A special mention goes to the support team. They’re incredibly enthusiastic and responsive. Whenever I had a question, they replied quickly with clear instructions and even went the extra mile to ensure everything looked perfect on our site. It’s rare to find an app that combines powerful features, smooth performance, and such outstanding customer service. Highly recommended!

Tiger Fitness

Sep 15, 2025  on Shopify

The APP works great, and EVELYN helps provide us with the absolute best support any time we have questions. I highly recommend the app and their CS.

Polomanor

Sep 15, 2025  on Shopify

Sau thời gian sử dụng, tôi nhận thấy ứng dụng này có nhiều điểm mạnh đáng chú ý. **Điểm nổi bật:** App cung cấp đa dạng các phân loại khuyến mãi, giúp người dùng dễ dàng áp dụng nhiều chương trình khuyến mãi khác nhau một cách linh hoạt. Giao diện của BOGOS được thiết kế trực quan và dễ thao tác, ngay cả người dùng mới cũng có thể làm quen nhanh chóng. Đặc biệt, đội ngũ hỗ trợ của app rất nhiệt tình và phản hồi kịp thời khi có vấn đề phát sinh. **Hạn chế cần cải thiện:** Tuy nhiên, app vẫn còn một số hạn chế về khả năng tùy chỉnh. BOGOS nên tích hợp phần custom CSS cho phép người dùng tự điều chỉnh giao diện theo ý muốn. Mặc dù team hỗ trợ sẵn sàng hỗ trợ fix custom, nhưng quá trình này có thể mất khá nhiều thời gian. **Kết luận:** Nhìn chung, BOGOS là một lựa chọn tốt cho các shop Shopify muốn tạo bundle hiệu quả với nhiều tùy chọn khuyến mãi đa dạng.

Flourish Herbals & Aromatherapy

Sep 15, 2025  on Shopify

David was very helpful getting my first offer up on my website, quickly, and with easy to follow directions. I am looking forward to using the app more because it was so easy and the customer support was so fast to respond. Thank you! Erica K

Silver Falls Sustainability Co.

Sep 15, 2025  on Shopify

Anne was great! Super fast service and helped me right away to exclude gift cards from hitting gift tiers.

Bloomie bijoux

Sep 15, 2025  on Shopify

Although It was hard to be understood with my requests, Anne and the team helped me a lot to get the best of what I wanted. I still need some adjustments but they are working on it and The app is working good ! Thank you Mina for your quick assistance !!

Alma Cosmética

Sep 13, 2025  on Shopify

EXCELENTE! No solo funciona de maravilla sino que ANNE del equipo de atención al cliente es FABULOSA y está siempre atenta. No importa el día ni la hora siempre me ayuda en TODO.

TheShroomShop

Sep 12, 2025  on Shopify

Always quick and super helpful with support, if you ever have an issue, no matter how big or small they will make sure they work on a fix there and then. I spoke to Mina today and she was great.

CR Cosmetics

Sep 12, 2025  on Shopify

El servicio técnico es de 10. Mina me ayudó mucho, resolvió todas mis dudas, me ayudó a configurarlo e incluso me ayudó con un problema de código. Muy bueno.

SoPure Naturally

Sep 12, 2025  on Shopify

I had an imppecable experience with their customer service. Mina was so efficient, and helped me resolve all my issues so quickly. I am blown away.

Melias Cosmetics

Sep 12, 2025  on Shopify

Au début sceptique sur cette application qui ne fonctionnait pas avec notre environnement mais Ils ont tout tenté afin de nous proposer des solutions et cela a fonctionné.

Santa Cruz Skateboards ANZ

Sep 11, 2025  on Shopify

Very responsive & helpful support even I'm still on free trial to test out the app! Excited to use their Build Your Own Bundle App once we subscribed to the paid plans! Special thanks to Anne! :)

Kurlon

Sep 10, 2025  on Shopify

its very good app for the gift offers on different items of store , i find it very nice personally. even if you are not a dev still the support team @Mina or other are very helping .!!!!

Soulfully Yours

Sep 10, 2025  on Shopify

Anne has been absolutely amazing! She helped me solve a tricky issue with the app in such an efficient and professional way. She is always incredibly kind, patient, and goes the extra mile to make sure everything is clear. Every time I reach out, she has a warm and helpful response that makes the whole process so much easier. Truly outstanding support — thank you so much, Anne!

Gizmora Tech

Sep 09, 2025  on Shopify

I had a problem with one of the widget's display on my store. Mina was so helpful and helped even though I had many questions and couldn't explain myself clearly at first. great customer service!

CASEMYARTS

Sep 08, 2025  on Shopify

Mina was such a lifesaver! We ran into some issues with the ''free gift'' function and she got it fixed super quickly. Really appreciate her patience and how smoothly everything was handled. Thx a mil Mina!

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