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Customer reviews: BOGOS.io Free Gift BOGO Bundle

Develop by Secomapp

Reviews (2,536)

Overall rating
4.9

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

  • Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
  • Ease of setup and use, making it accessible even for novices.
  • Seamless integration with existing store systems and functionalities.
  • Highly customizable, allowing for specific promotional setups and configurations.
  • Frequent updates and additional features to enhance app functionality.

Common Concerns

  • Initial setup complexity for some users, requiring support assistance.
  • Limitations noted in specific promotional types, such as "buy one get one at a discount."
  • Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

Soap Cherie

Nov 27, 2024  on Shopify

I’ve worked with many free third-party apps before, but this is the only one that offers real customer service through chat. It’s absolutely worth it because you have someone to communicate with in real-time, rather than waiting hours for a response or getting generic replies that don’t solve the problem. I’m really impressed with this company. They contact you directly, provide clear guidance, and even go into your app to fix things for you. Their support is amazing, and I’m very happy with their service.

Fouta Harissa

Nov 27, 2024  on Shopify

I've just started using the app so I can't rate the app fully yet but Daniel and Louis's support was really helpful to get me set up. I appreciated that immediate support very much.

Cheshire & Wain

Nov 27, 2024  on Shopify

Took less than an hour to get this all set up and looking good to match our site. Robert answering all my questions clearly and quickly and Brian coding at the same time. I was worried that set up would be time consuming and difficult but it's VERY user friendly with loads of different offer templates to suit your business and what you sell. We are a luxury brand so it's always important that offers are tailored and don't devalue what we do. This is a great solution which I hope will bring added value and fun for the customer when shopping with us. Happy I went with BOGOS after contemplating many other similar apps .

Paper Rex Shop

Nov 27, 2024  on Shopify

Great app - setup was a breeze and customer support (Mina) was super responsive and quick to help with my questions.

Mischief Toys

Nov 26, 2024  on Shopify

This tool is amazing. I am a novice, so I had to ask for support, and Mina was so quick to answer and so kind and helpful. She knew exactly how to set up what I wanted to set up. Highly recommend this app to anyone who wants to buy x get y.

Morphogen Nutrition

Nov 26, 2024  on Shopify

The support team has been incredibly helpful! David from the support chat and Raw from the development team solved my issues with our discount codes and custom cart integration very quickly, and in time for our big Black Friday sale. I'm confident if any issues arise in the meantime, they'll be able to help. Thank you!

MAGNETIC BAG COMPANY

Nov 26, 2024  on Shopify

Just starting out using the app for Black Friday. Customer support seems to be very good! So far happy with the software so far.

Anti-Aging Vancouver

Nov 26, 2024  on Shopify

The customer support here is amazing! They have always been so quick at answering any of our questions and resolving any issues! Anne and Louis fixed a tech issue within a few minutes and were a pleasure to deal with.

Vape City USA

Nov 26, 2024  on Shopify

Excellent application and unbeatable technical support, especially LIMO, who not only helped me resolve small configuration details but also suggested some improvements. 100% recommended.

Purely Good Co.

Nov 26, 2024  on Shopify

Although I wish the app allowed me to customize a little bit more, the customer support was great, and I was able to get exactly what I needed.

Ricky Frags

Nov 26, 2024  on Shopify

Great support by Anne, helped me with all my queries and even made some customization for me that I didnt know I needed. Excellent customer service.

lil sweet treat

Nov 26, 2024  on Shopify

EXCELLENT customer service by this team! Mina, David and Wayne helped me set up a number of offers ahead of BFCM and I couldn't have done it without them! This app works great and with the help of the team I feel confident going into this sale! 10/10 recommend!

Born Nouli

Nov 26, 2024  on Shopify

Brilliant little app and the support has been excellent. Mina had everything up and running in a matter of minutes for us.

Iron Smoke Distillery

Nov 26, 2024  on Shopify

This app is great and does exactly what we need it to! David, our Support was very helpful in getting all of the customizations we wanted, including custom fonts, and provided us quick responses to issues we ran across.

Sincerely, God

Nov 26, 2024  on Shopify

David was incredibly responsive and helpful in addressing my issue promptly. His quick and knowledgeable assistance made the process smooth and efficient. Very satisfied with the service!

Garten&Ich®

Nov 26, 2024  on Shopify

App is great and Mina from support is also very helpful and quick to respond and resolve all our issues.

Master of Bling

Nov 26, 2024  on Shopify

I just downloaded this APP today and my god not only the app but the customer service chat is beyond exceptional. In 2 min I was assisted by David and then Anne and they both resolved my issues literally right away. And the great thing about this is, if there is any custom coding work that needs to be done to make sure the app features work on your theme, they will have they Dev team code it in just a few hours and have you straight. Highly recommend. The support team is great. Thank You David and Anne.

palladium-eu-uat

Nov 25, 2024  on Shopify

The app perfectly works for Gift with purchase promotions, the support team is very active and respond to our queries immediately. For any fix or customization the team get our requirements and completes them within hours.

Athlon Fitness

Nov 25, 2024  on Shopify

The app is very intuitive and easy to use, I'm sure it will help a lot with my Black Friday offer. The support team is also very good and efficient in helping us with questions about the app I recommend it. Mina is the best!!

East Coast Lifestyle

Nov 25, 2024  on Shopify

Love the seamless integration and quick setup. Mina from the support team is quick to respond and always available.

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