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Customer reviews: BOGOS.io Free Gift BOGO Bundle

Develop by Secomapp

Reviews (2,536)

Overall rating
4.9

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

  • Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
  • Ease of setup and use, making it accessible even for novices.
  • Seamless integration with existing store systems and functionalities.
  • Highly customizable, allowing for specific promotional setups and configurations.
  • Frequent updates and additional features to enhance app functionality.

Common Concerns

  • Initial setup complexity for some users, requiring support assistance.
  • Limitations noted in specific promotional types, such as "buy one get one at a discount."
  • Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

Ally Shoes

Jan 31, 2025  on Shopify

Very intuitive user experience and well-designed app. Customer support (Daniel, Mina) is extremely responsive and helpful. Would highly recommend.

Simply Organic Bamboo

Jan 30, 2025  on Shopify

Great app for Free Gift functionality. Customer service has been very responsive and easy to work with. Mina in particular has been fantastic. We appreciate her support and for going above and beyond to help our business.

Mode Marie HK

Jan 30, 2025  on Shopify

Support from Mina has been very timely even on a late Friday night. excellent support and great help on questions, had my app set up in no time

The Archive Store

Jan 30, 2025  on Shopify

The support team is awesome. They have been very quick to help us resolve issues, fine-tuning the app to our needs. Big thank you to Anne and Brian!

K-Beauty Store

Jan 29, 2025  on Shopify

Great app, works very well in comparison to other free gift apps. Mina from support is very quick, efficient and super friendly!

Mastic Spa

Jan 29, 2025  on Shopify

We have BOGOS installed in 2 stores and the experience is stellar! The app delivers on its promise, and the customer support is truly fast, reliable, and very kind. I really recommend it!

EVER Skincare

Jan 28, 2025  on Shopify

The customer support at BOGOs is truly wonderful, they make everything so easy. I love all the additional features they are adding too. Extra shout out to Robert and Brian for making some customizations for me, but we always have great experience with all their representatives.

Elephant Box

Jan 28, 2025  on Shopify

i would recommend this app, I needed a bundle app to do a very specific job on a few pf my products and this one looked the best. Anne and the team spent a lot of time today helping me tweak and make sure it looked and worked perfectly. I will no doubt call on them for more help as I add more of the features of the app.

SarahBethYoga Store

Jan 28, 2025  on Shopify

Great app with FANTASTIC customer support! Daniel got back to me immediately and solved my issue within 1 min. Very helpful and knowledgeable. Thanks!

Sgaravatti Shop

Jan 28, 2025  on Shopify

Ancora devo capire se l'app è realmente quello che mi serve ma il supporto tecnico è fantastico e voglio ringraziare ANNE per il suo prezioso aiuto!

Stag & Hen

Jan 28, 2025  on Shopify

So far the app has been easy to set up and customize. The support team has been really helpful as well. Shout out to Anne and Brian!

The Conran Shop UK SB

Jan 27, 2025  on Shopify

Super helpful, responsive and personable support from Anne and Brian today, assisting me in getting the free gift styling just right for consistency with our theme and brand guidelines. The app was very easy to set up and manage. This is a great tool.

هاي سمايل الشرق الأوسط

Jan 22, 2025  on Shopify

I want to take a moment to recognize Mina for her exceptional support and dedication in implementing the BOGO (Buy One, Get One) offer from scratch. From the very beginning, Mina approached the task with remarkable professionalism, meticulous planning, and a solution-oriented mindset. She played a critical role in understanding the objectives, aligning with the team on the necessary steps, and ensuring smooth execution. Her proactive communication, attention to detail, and ability to foresee and resolve potential challenges made the entire process seamless and efficient. Thanks to Mina’s efforts, the BOGO offer was successfully rolled out on time, and the results exceeded expectations. Her commitment and hard work have not only added value to this project but have also set a great example of ownership and teamwork. Thank you, Mina, for going above and beyond to deliver excellence. Your contributions are truly appreciated, and I look forward to collaborating with you on future projects. Best regards, Antony

MHGboutique

Jan 22, 2025  on Shopify

Brilliant App, very easy to setup and has what we need. The support team has been amazing and always available, Anne did a great job assisting us in extra customizations.

Mastic Spa

Jan 21, 2025  on Shopify

The app works as promised, but customer support is where BOGOS.io really shines! Anne and Mina helped me set up my campaign fast, answered all my questions in minutes, and helped fix some issues that occurred.

Roze Avenue Danmark

Jan 20, 2025  on Shopify

We’ve had a fantastic experience with BOGOS.io. Their support team is incredibly fast and helpful. After explaining that we have multiple webshops using their app, they even gave us a great offer, which we truly appreciated. The app itself is excellent—easy to use, highly customizable, and integrates seamlessly with our sites. Highly recommended for anyone looking for a reliable and user-friendly solution!

illstinct®

Jan 19, 2025  on Shopify

never received such good support. All issues resolved quickly and with complete satisfaction. I love the app and the support. Best regards to Limousine

myvedobiindia

Jan 17, 2025  on Shopify

very good experience with BOGOS team, I am giving 5 out of 5. because BOGOS team resolve my all task as I needed & create offer for my store.

Floeazy

Jan 15, 2025  on Shopify

This is hands down the best Shopify app we’ve ever used! After struggling with multiple apps that didn’t quite work, we finally found this gem. It’s perfectly optimized, runs seamlessly, and the support is phenomenal. Timber, in particular, was incredibly helpful and made the whole experience even better. Highly recommend this app to anyone looking for a reliable app to run offers on your store.

Melissa TH

Jan 14, 2025  on Shopify

This app is very user-friendly and provides excellent support. The service team is responsive and truly helpful, making the overall experience seamless and enjoyable. Highly recommended!

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