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Customer reviews: BOGOS.io Free Gift BOGO Bundle

Develop by Secomapp

Reviews (2,536)

Overall rating
4.9

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

  • Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
  • Ease of setup and use, making it accessible even for novices.
  • Seamless integration with existing store systems and functionalities.
  • Highly customizable, allowing for specific promotional setups and configurations.
  • Frequent updates and additional features to enhance app functionality.

Common Concerns

  • Initial setup complexity for some users, requiring support assistance.
  • Limitations noted in specific promotional types, such as "buy one get one at a discount."
  • Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

Black Knight Games

Dec 03, 2024  on Shopify

Excellent customer support. Mina specifically helped me quickly and effectively. Same experience when I used the app a year ago. Good team, recommended

Femi.Eko

Dec 03, 2024  on Shopify

I had a great experience with Anne's support! She was incredibly helpful. Her communication was clear and friendly, making the process smooth and stress-free. I truly appreciate her dedication to excellent customer service. Highly recommend!

GURHAN

Dec 02, 2024  on Shopify

We have been using BOGOS for a few years now and it has always worked well for us. Their support is top notch! We needed some help getting certain things working in the app to make it work for our needs and Limo was so responsive and helpful and got our changes taken care of very quickly.

Glow Up Fitness

Dec 01, 2024  on Shopify

Anne was amazing she literally goes above and beyond to help out, i had a million questions and it didnt bother her. Thank you so much cant wait to use the app

The Ayurveda Experience EN UK

Dec 01, 2024  on Shopify

BOGOs has been a great help! We moved to BOGOs from from another app we have been using for years and the number of customizations that BOGOs provides is incredible. The support is also amazing and quick to resolve the issues. Definetely a must use if you have free gift offerings in your funnels

Ring Of Fire Clothing

Dec 01, 2024  on Shopify

So far, so good. The support team is truly next level when it comes to timely responses and going above and beyond, which is quite rare nowadays. Shoutout to David from support for being a huge help with onboarding questions and taking the initiative with complicated task requests.

Soundwaves Creative

Nov 30, 2024  on Shopify

LIMO was awesome!! What makes this app work so well is the AMAZING support team!! Helped customize the app to work so well on our store! 10/10 !!

Vivaora

Nov 30, 2024  on Shopify

Verry great first experience with your tools !! Daniel accompanied me very well as I discovered all the features and was able to show me how to solve the few questions I had. I'd recommend !

My Store

Nov 29, 2024  on Shopify

great experience, especially the support team. DAVID was spectacular in meeting our needs, such a wonderful fella

The Medusae

Nov 29, 2024  on Shopify

amazing, the app is fabulous and the customer service is the best thank you so much to Mina. I recommend !!

Mansemble

Nov 29, 2024  on Shopify

Great app! Super easy to use, and the support team is incredibly responsive and helpful. Setting up upsells has never been smoother

My Store

Nov 28, 2024  on Shopify

I was having troubles to set my offer but Anne from support was the nicest human being and help me set it! Can't thank her enough!

The Mayan Wisdom Project

Nov 28, 2024  on Shopify

After a few tests I was able to create the offers we wanted to do. We had a small issue but the support was excellent. Highly recommended!

MESTIZA NEW YORK

Nov 28, 2024  on Shopify

Thank you to Mina on app customer service for the help on getting a gift with purchase set up. Mina was able to confirm that I had set up my offer correctly and create a preview link for me.

SQIN LUXIENA

Nov 28, 2024  on Shopify

Im trying it and everything seems wotrking really good now and the support is fast and good, ill update soon

Manufakturwerk

Nov 28, 2024  on Shopify

Got amazing support from Anne even though we're only on the free trial version! Very competent, do recommend. App does exactly what it says it does.

Mochipan

Nov 28, 2024  on Shopify

The app works well! I am quite pleased with it. Mina is amazing and solved all of my problems instantly! She is clearly incredibly knowledgeable about the app and gave me a great experience. Any questions I had were handled so FAST with amazing service and help. I was about to spend hours crying at my computer due to the discount issue, and she helped me!! Thank you so much Mina!!!! I really hope your boss sees this and gives you a raise.

PHYMAT Official

Nov 28, 2024  on Shopify

The setup is very easy, and the tech team helped customize the placement of the promotion. Mina from customer service provided detailed answers and excellent support.

Pomegranate Inc

Nov 28, 2024  on Shopify

Ellie helped me immediately when I needed help. I was so surprised at how quickly I received the support I needed and my issue was resolved. This is a great app with wonderful customer service!

Ania Haie

Nov 28, 2024  on Shopify

The BOGO app is incredibly helpful, and the team is super responsive. Ellie provided outstanding support—quick, efficient, and friendly!

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