Taranker.Com Logo
BOGOS: Free Gift Bundle Upsell logo

Customer reviews: BOGOS: Free Gift Bundle Upsell

Develop by Secomapp

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (2,339)

Overall rating
4.9

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

  • Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
  • Ease of setup and use, making it accessible even for novices.
  • Seamless integration with existing store systems and functionalities.
  • Highly customizable, allowing for specific promotional setups and configurations.
  • Frequent updates and additional features to enhance app functionality.

Common Concerns

  • Initial setup complexity for some users, requiring support assistance.
  • Limitations noted in specific promotional types, such as "buy one get one at a discount."
  • Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

MunchiesHouse

Aug 06, 2025  on Shopify

I had a great experience with the customer service team! Mina was very helpful, patient, and professional. She went above and beyond to assist me and made the process so much easier. Thank you, Mina, for your excellent support!

TRUU

Aug 06, 2025  on Shopify

Customer service from Mina is exceptional The app does have a bit of limitations and would be great if the development team look at the feedback on how to improve.

The Technology Store

Aug 06, 2025  on Shopify

This app has been fantastic to work with! The customer service is fast, friendly, and professional. We've been using the BOGO feature since the beginning of the year without any issues. It's a great tool for running promotions and has really enhanced our customer experience. Highly recommended!

Dreame SG

Aug 05, 2025  on Shopify

Amazing app to use! Customer service was really good, Anne was super fast with the respond and make requested changes really fast too. Highly Recommend!

Celia

Aug 04, 2025  on Shopify

very good app! it's very easy to set up your own offers and to customize. I had some requests for further customization and this was no problem for the dev team. Thanks you very much Chloe, David and Ana and the dev team! I am ready to make some sales with my new offers :)

TeeHub Canada

Aug 01, 2025  on Shopify

Great App with Excellent Customization Support! This app has been a fantastic addition to our Shopify store. The functionality is exactly what we needed - easy to use, reliable, and packed with useful features that genuinely improve the customer experience. One of the things I appreciate most is the ability to connect with the development team directly. They were super responsive and open to customizing the app to fit our specific needs. It's not every day you find that level of support and flexibility! Highly recommend for anyone looking for a powerful app backed by a helpful and approachable team.

iGel Beauty

Aug 01, 2025  on Shopify

Great app and outstanding support. We installed it last minute to launch a BOGO campaign. Hanna was available during late hours and her team members Daniel, Mina, and Vivia took over after her shift. Questions were quickly answered and support was there to make sure everything was smooth. The app does it's job and works as intended with no issues. Installation was quick and easy. Thank you BOGOS team!

Mindrella

Aug 01, 2025  on Shopify

Anne est très réactive et travail très bien, je recommande à 100%. L'application et juste top et permet de nombreuses combinaisons. Bravo !

Koa Flō

Aug 01, 2025  on Shopify

David was extremely patient, knowledgeable and helpful all throughout the setting up process! Highly recommend this app and the team is amazing.

lgdradiantjewelry

Jul 31, 2025  on Shopify

Their customer service is incredibly responsive and attentive, which is rare these days. A special thank you to Mina for her patience and excellent handling of a complex issue. I would give her more stars if I could.

SmartBag

Jul 31, 2025  on Shopify

Great app. Everything works perfectly. The support is on next level they are really helpful and they are working really fast

Vape Market Wholesale

Jul 31, 2025  on Shopify

Tried Many apps but this one is awesome for Gifts and it has excellent Support, which is available 24/7

Inezirae

Jul 31, 2025  on Shopify

I had quite a few questions while setting up my first offer with the BOGOS app – and Mina was incredibly helpful! She responded super fast, was friendly, patient, and really knew what she was doing. Thanks to her, everything is running smoothly now. Truly excellent support – thank you, Mina!

ScubaGearOnline

Jul 31, 2025  on Shopify

Support team is very helpful - answered my query quickly and efficiently. Thanks David! I love that this is the only app where you can try-before-you-buy. I don't need to commit to payment until I can see the app actually works for my business. The customer support is very attentive and knowledgeable. Highly recommend :)

bestlashespro.com

Jul 30, 2025  on Shopify

I installed the app for our new webshop, and the Anne & support team was incredibly helpful — they copied all the settings from our older store. Super supportive!

Chip Theory Games

Jul 29, 2025  on Shopify

Support is the best feature so far. Fast response with very helpful people (I've worked with Hanna thus far). The written documentation is also satisfactory, but great to have a chat support lifeline at a moment's notice.

Kraft Music

Jul 29, 2025  on Shopify

We have switched to the BOGOS app and it's been a great experience. Not only is the app intuitive and easily customizable, the staff has been excellent to work with. From a short demo meeting with Liam, to real time chat support from Vivia, their expertise and responsiveness has given me the confidence that we have made a great choice going with BOGOS.

Feather Stitch New York

Jul 29, 2025  on Shopify

Anne was really helpful and the app is really great! It feels powerful, easy to navigate through and the support is amazing too!

Balique

Jul 29, 2025  on Shopify

Amazing app and truly outstanding support! The tool itself is super useful and works perfectly, but what really makes the difference is the live technical support – always fast, clear, and incredibly helpful. A special shoutout to Mina, who has been consistently kind, patient, and super efficient every time we needed assistance. She truly makes the experience smooth and stress-free. This level of support is rare and absolutely deserves 5 stars. Highly recommended!

Obagi Chile

Jul 29, 2025  on Shopify

Amazing support! Anne and Hanna were great at completing my requests, as well as Brian from the dev team :) 10/10

Scroll to Top