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Customer reviews: BOGOS: Free Gift Bundle Upsell

Develop by Shopify

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (2,672)

Overall rating
4.9

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

  • Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
  • Ease of setup and use, making it accessible even for novices.
  • Seamless integration with existing store systems and functionalities.
  • Highly customizable, allowing for specific promotional setups and configurations.
  • Frequent updates and additional features to enhance app functionality.

Common Concerns

  • Initial setup complexity for some users, requiring support assistance.
  • Limitations noted in specific promotional types, such as "buy one get one at a discount."
  • Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

Nation Los Angeles

Nov 04, 2025  on Shopify

This app was finally the solution to the gift with purchase promos that we've been looking for. The best part, however, is the exceptional customer service. They have helped to make timely customizations to ensure that everything looks seamless on site.

Fybelle Beauty

Nov 04, 2025  on Shopify

Very good apps and more importantly reliable customer support. I have a custom request, and they make it happen for me just in minutes. Much appreciated

Mayafreya.de

Nov 04, 2025  on Shopify

App works wonders! We use it to run free gift with order campaigns and works flawlessly Customer service is super fast at responding and helpful every single time we contact them :)

GRWN

Nov 04, 2025  on Shopify

Love this app and the developers! Always quick to answer, and super helpful with adding custom features. Highly recommend.

VERVE Fitness

Nov 04, 2025  on Shopify

This is currently out go to GWP app, it does everything well. When we have had issues, Anne from support has been responsive and helpful. Definitely is featureful in regards to gift with purchase options.

Team Supercrew

Nov 04, 2025  on Shopify

Excellent customer service. I contacted Anne and she was so helpful adding extra features for us on our product detail page. Thank you Anne!

Dermwel

Nov 03, 2025  on Shopify

Mina was awesome at giving me quick, direct feedback and support! Even helped custom code a section of the app that I was wanting. Awesome!

Lawn Fawn

Nov 03, 2025  on Shopify

This app is amazing! Liam and the support team are extremely helpful and come up with perfect guidance each time. We have some specific promotions we run and there's been a solution for each one. Amazing interface and lots of customizations. Highly recommend!

Fragra.de

Nov 03, 2025  on Shopify

I’ve had a great experience with bogos.io. The platform works smoothly and delivers exactly what it promises, but what really stands out is their support team. They reply fast, are very professional, and genuinely care about helping you find the best solution. It’s rare to see such a dedicated and responsive support service nowadays. Highly recommend!

Legeldle.hu

Nov 02, 2025  on Shopify

The app works really well and is easy to use, I’m very happy with it. The support team was also super helpful and quick to respond. They understood the issue right away and handled everything professionally. Thank you for the great assistance!

Cornerstone Home

Nov 02, 2025  on Shopify

extremely supportive customer support, quite easy to use with many, many different customization options. certainly the best bundling software I have used. Special thanks to Evelyn - always ready to help even with non-app related issues. excellent service all around.

HL Designs

Nov 02, 2025  on Shopify

Great customer service Amy and Brian were able to quickly healp with an issue i had with the theme of our bundles page.

Maya Freya

Oct 31, 2025  on Shopify

24/7 support that knows what they're doing. Mina helped us right away when something went wrong - super valuable!

Chispa

Oct 30, 2025  on Shopify

This app has wildly exceeded my expectations, the base functionality is amazing and the support team (Anne and everyone I've talked to) has been prompt to respond and resolve any issues that have popped up. Whoever runs this app needs to run for office, they'd get my vote.

Project Have Hope

Oct 30, 2025  on Shopify

Super responsive and helpful! Made onboarding really easy. Answered all of my questions before I got the app and helped to customize it once I installed it!

A Rustic Feeling

Oct 30, 2025  on Shopify

I created my first offer and had some issues and questions. Daniel, Anne and Austin were incredibly responsive and helpful. They worked through all of my issues and everything is up and running. I'm looking forward to creating other offers as well and know if I have any questions, the team is very quick to respond.

Engelbert Strauss Inc

Oct 30, 2025  on Shopify

Support is great. Austin helped me with making sure everything was implemented within our customized theme.

Senergy

Oct 30, 2025  on Shopify

Liam had a very prompt response and immediate answer to a specific question we had about the BOGOS app functionality.

Zdeer

Oct 30, 2025  on Shopify

Love this app! It’s super easy to use and works perfectly for our bundle offers. The support team is awesome — they always respond right away. Special thanks to Austin for helping us out with an urgent issue and putting our minds at ease. 10/10 support!

Skydiamond

Oct 29, 2025  on Shopify

Mina from the support team was so helpful is set up of the app and the discounts we wanted! She was super quick and efficient and we're looking forward to seeing some great conversions from the app.

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