Daniel was extremly helpful, and kind. Will change to 5 stars once my issue is resolved! <3

Anne was so quick and helpful in setting up my offer. She helped me immediately through the chat box to help make the app function on our site and was ready to go in only a few minutes. Really great and quick customer service! The app is great for automatically adding the free gift to the cart so customers don't have to. Just can't use it for buy one get one item XX% off and the design is set besides adjusting the colours but otherwise easy to use.

Daniel on the Support team has been an amazing help during this Black Friday/Cyber Monday season. We have multiple gifts and offers running simultaneously and he has been instrumental in helping me troubleshoot offer issues and setup. The team is incredibly quick to respond in general and offers clear communication. The app itself is good. There are a few things I wish were different: 1) the creation of a duplicate gift sku that is created by the app once an offer is activated. This creates a bit of double work when setting up and testing the promo rules. Additionally it creates a weird blank spot at the bottom of the collection page for each gift you create. Not super ideal.

Ann was a really great help for using this app, patient and ultimate in resolving and fascilitating the porcesses.

Was looking for an app that would allow us to do free gifts with purchase and have it automatically add to cart. On the plus side it also has the bundles feature. Mostly easy to use. Whenever we've had questions they are super quick to help and fix anything. The only thing we didn't love about this app was there was how the pop up functioned for us, didn't have quite the customization we would have liked, but overall very easy to work with app. Works on POS too which is a huge plus.

Good work and help

So far the functionality seems limited but the support team has been great and very responsive.

Thank you Amy and other staff for helping, and this app is useful.

Good and supportive Developer!

Excellent app easy and customizable. Mina and Ellie was very supportive.

I love the BOGO app! It does exactly what we need and offers great flexibility in configuring bundle options. It really helps us create fun and exciting promotions for our customers on our store.

I give 4 stars because the app only works well for shops with one language. I am eagerly waiting for it to be developed for multilingual shops as well. I had a small problem with the app and Mina from customer service helped me, and everything was solved in no time. For Mina's service 5 Stars.

Fijn en snel contact gehad met Mina. Ze was heel klantvriendelijk, snel en heeft voor een goede oplossing gezorgd.

Recientemente, tuve una experiencia excepcional con el servicio de atención al cliente proporcionado por Mina, en relación con una app externa de Shopify. Su asistencia fue fundamental para resolver varios problemas y dudas que surgieron durante la configuración y optimización de mi tienda en línea. Desde el primer contacto, Mina demostró un profundo conocimiento técnico de la plataforma Shopify y de las funcionalidades específicas de la app en cuestión. Su enfoque proactivo y amigable hizo que el proceso de resolución de problemas fuera rápido y efectivo. No solo respondió a todas mis preguntas de manera clara y concisa, sino que también ofreció recomendaciones útiles para mejorar la funcionalidad y la estética de mi tienda. Lo que más me impresionó fue su paciencia y disposición para abordar cada problema con atención al detalle. Incluso cuando enfrentamos desafíos técnicos más complejos, Mina se mantuvo comprometida en encontrar soluciones viables y efectivas, asegurándose de que todas mis necesidades fueran atendidas de manera satisfactoria. Además de su competencia técnica, la actitud profesional y cortés de Mina creó un ambiente de confianza y colaboración que facilitó enormemente la interacción. Siempre se mostró dispuesta a escuchar mis inquietudes y adaptó sus explicaciones según mi nivel de comprensión, lo cual fue fundamental para optimizar el uso de la app y maximizar sus beneficios para mi negocio. En resumen, la experiencia con Mina como representante de atención al cliente fue excepcional. Su compromiso, conocimiento y habilidades interpersonales son un claro testimonio del excelente servicio que ofrece la app externa de Shopify. Recomiendo encarecidamente su ayuda a cualquier usuario que busque una asistencia eficiente y amigable para mejorar su experiencia con esta plataforma.

four stars for functionality but 1 star less because little expensive

Thank Mina for your support.

Amazing app! Great support! It looks very clean. The only thing that needs improvement is the product page icons and visuals.

The app itself is easy to use, understand and navigate thru so it fits my needs just fine. But it is the customer support that is world-class. Mina in support helped me on a Saturday very quickly and even made suggestions that I myself missed that made the experience a whole lot better.