Taranker.Com Logo
BOGOS: Free Gift Bundle Upsell logo

Customer reviews: BOGOS: Free Gift Bundle Upsell

Develop by Secomapp

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (2,234)

Overall rating
4.9

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

  • Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
  • Ease of setup and use, making it accessible even for novices.
  • Seamless integration with existing store systems and functionalities.
  • Highly customizable, allowing for specific promotional setups and configurations.
  • Frequent updates and additional features to enhance app functionality.

Common Concerns

  • Initial setup complexity for some users, requiring support assistance.
  • Limitations noted in specific promotional types, such as "buy one get one at a discount."
  • Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

iamklean

Jun 13, 2025  on Shopify

does as it said on the box, and very fast and friendly helpdesk

NAF EQUINE

Jun 13, 2025  on Shopify

The chat support is really helpful - I needed help with setting up an offer as I wasn't sure what the best template option was, and the team quickly resolved this and got it live in my store. - I like the features of this app so far and am excited to do more with it.

TINYYTREASURE.IN

Jun 07, 2025  on Shopify

The app is super helpful with some really powerful features — especially 2-3 that actually make a difference. The best part is their customer support — it’s outstanding! They respond quickly and solve any issue without delay. However, I’m cutting one star for the pricing. For stores doing 400–500 sales/month, especially in India, the charges feel a bit on the higher side. It’s more aligned with US-level pricing. Overall, a great app if you’re doing decent sales and looking for solid support and features.

Salming Sports

May 19, 2025  on Shopify

Fast support service added the cart message to the cart drawer in a few seconds :D Still trying the app out but seams promising.

skinside

May 06, 2025  on Shopify

great customer service..specially Anne was really polite

New World Mart

May 06, 2025  on Shopify

Amazing customer service! Whenever we had problems setting the promotions, we could get a quick response from the team via live chat which saved us a lot of time. Although there are some limitations to our online store store (some promotions/bundles we want to set up are not available in this app) we still appreciate their support, especially Anne, Amy, and David).

TiendaKomet México

Apr 15, 2025  on Shopify

Muy buena atención y tiempo de respuesta a problemas y detalles con la aplicación

The Archive Store

Mar 03, 2025  on Shopify

The support team is awesome. They have been very quick to help us resolve issues, fine-tuning the app to our needs. Big thank you to Anne and Brian! The only thing missing is the ability for a customer to deselect automatically added gifts at cart level.

The Bookish Shop

Feb 11, 2025  on Shopify

Daniel was extremly helpful, and kind. Will change to 5 stars once my issue is resolved! <3

KIVARI

Dec 15, 2024  on Shopify

Anne was so quick and helpful in setting up my offer. She helped me immediately through the chat box to help make the app function on our site and was ready to go in only a few minutes. Really great and quick customer service! The app is great for automatically adding the free gift to the cart so customers don't have to. Just can't use it for buy one get one item XX% off and the design is set besides adjusting the colours but otherwise easy to use.

Cos Bar

Nov 24, 2024  on Shopify

Daniel on the Support team has been an amazing help during this Black Friday/Cyber Monday season. We have multiple gifts and offers running simultaneously and he has been instrumental in helping me troubleshoot offer issues and setup. The team is incredibly quick to respond in general and offers clear communication. The app itself is good. There are a few things I wish were different: 1) the creation of a duplicate gift sku that is created by the app once an offer is activated. This creates a bit of double work when setting up and testing the promo rules. Additionally it creates a weird blank spot at the bottom of the collection page for each gift you create. Not super ideal.

SKINES

Nov 23, 2024  on Shopify

Ann was a really great help for using this app, patient and ultimate in resolving and fascilitating the porcesses.

Ardor Boutique

Nov 21, 2024  on Shopify

Was looking for an app that would allow us to do free gifts with purchase and have it automatically add to cart. On the plus side it also has the bundles feature. Mostly easy to use. Whenever we've had questions they are super quick to help and fix anything. The only thing we didn't love about this app was there was how the pop up functioned for us, didn't have quite the customization we would have liked, but overall very easy to work with app. Works on POS too which is a huge plus.

Pretty Pearlfect

Nov 09, 2024  on Shopify

Myplts

Nov 02, 2024  on Shopify

Good work and help

The A Method®

Oct 24, 2024  on Shopify

So far the functionality seems limited but the support team has been great and very responsive.

WAH-LAAH!

Oct 24, 2024  on Shopify

Thank you Amy and other staff for helping, and this app is useful.

Zeve Shoes

Oct 15, 2024  on Shopify

Good and supportive Developer!

Vera Milano

Sep 24, 2024  on Shopify

Excellent app easy and customizable. Mina and Ellie was very supportive.

Jafra Cosmetics International

Aug 20, 2024  on Shopify

I love the BOGO app! It does exactly what we need and offers great flexibility in configuring bundle options. It really helps us create fun and exciting promotions for our customers on our store.

Scroll to Top