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Customer reviews: BOGOS: Free Gift Bundle Upsell

Develop by Shopify

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (3,143)

Overall rating
5

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

  • Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
  • Ease of setup and use, making it accessible even for novices.
  • Seamless integration with existing store systems and functionalities.
  • Highly customizable, allowing for specific promotional setups and configurations.
  • Frequent updates and additional features to enhance app functionality.

Common Concerns

  • Initial setup complexity for some users, requiring support assistance.
  • Limitations noted in specific promotional types, such as "buy one get one at a discount."
  • Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

Monday Muse

Nov 19, 2025  on Shopify

Really excellent customer service, and great segmentation for GWP including subscription vs one-time segmentation. Really good to have a GWP set by price AS WELL AS certain products. Highly recommend!

FRÉ France

Nov 19, 2025  on Shopify

Excellent plugin, has lots of options for promotions of gift products etc. Excellent support, fast and professional! Highly recommend!

HYD Collective

Nov 18, 2025  on Shopify

fast and attentive customer support! thanks to Anne, my problem was solved and custom code made for my stores widgets within minutes. truly a high level of support.

BE HYDROGEN

Nov 18, 2025  on Shopify

Mina was a great help setting up our black friday deals - was there each step of the way and provided really helpful guidance t ensure this was done correctly.

Giri Designs

Nov 18, 2025  on Shopify

Customer service is quick and helped me fix my problem with custom coding. Just started using it but so far happy with the set up.

Parent Rising

Nov 18, 2025  on Shopify

Fantastic support. David, Robert, and Hanna were quick to respond and help with a technical question and resolved my issue quickly. The app also works well on my site and has increased my conversion and average cost per sale.

Yummy Sports

Nov 18, 2025  on Shopify

Great app and super easy to use! It helped us set up a gift-with-purchase promotion in just a few minutes. The support team is amazing—special thanks to Evelyn, who was incredibly helpful and quick to respond. Their dev team also help customized the style of most widgets and make it appear in our custom slider cart. Highly recommended!

EarthnAirCreations

Nov 18, 2025  on Shopify

Great app and wonderful support! They are super helpful in helping us through setup and bugs. The bundles and features do everything we wanted. Thanks so much!

Strapology Store

Nov 18, 2025  on Shopify

An amazing app at the best price on the market. Works very smooth. Support is also amazing, Austin sorted out my requests in minutes. Highly recommended.

Retro Stage - Chic Vintage Dresses and Accessories

Nov 18, 2025  on Shopify

This app is very comprehensive and constantly being optimized and improved; it's very user-friendly. Customer service representative Anne is a wonderful person; she responded very promptly and was able to quickly help me resolve my issues.

Enab-Berlin

Nov 17, 2025  on Shopify

Evelyn was super helpful today. Clear answers, quick replies, and really patient with all my questions. She walked me through every step without overcomplicating anything. Great support — thanks a lot!

Zum Bar Soap

Nov 17, 2025  on Shopify

We use this app all the time for offers on our storefront! Any time I have a question, support is very quick and helpful.

TRVLD

Nov 17, 2025  on Shopify

Mina from Bogos was the absolute best support I could have asked for. She went above and beyond and was very patient with me. I will absolutely be using this service because of her.

Collars & Co.

Nov 17, 2025  on Shopify

A great, easy to use app. The support team is wonderful. We ran into a bug during a promo period. I started a chat with support, they were super responsive and had it fixed within minutes. Great app with a great team.

Wear Your Red Lips

Nov 17, 2025  on Shopify

EVELYN is so great! She helped me create the promo we've been having a hard time creating. Thank you Evelyn! :)

QNT Perú

Nov 17, 2025  on Shopify

Muy buena atención y trabajo de ANNE y BRIAN. Me ayudaron editando el código de mi página y generando las secciones como le pedí por referencias. Totalmente recomendados.

Slow Recipe

Nov 17, 2025  on Shopify

I’ve been using this free gift add-on app, and it’s been working great so far! The setup was easy, and the features are exactly what we needed for our promotion. Mina and Harry are also quick and helpful whenever I have questions!! Overall, highly recommended!

Aussie Pharma Direct

Nov 17, 2025  on Shopify

So far the app has been very easy to navigate and intuitive to use. And the Support team (Liam and Mina) has been very responsive and helpful with the the questions I have and fixes that needed done when setting up the free gift features on our shop.

Lineage Provisions

Nov 17, 2025  on Shopify

The app is working great, and the support team has been excellent. I want to shoutout David specifically, as he put the extra effort in to help get us what we needed with the app. Will continue to use it now and in the future.

Zahar

Nov 16, 2025  on Shopify

I've only just started the app, so far so good. But i needed to assistance and very quick and helpful response

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