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Customer reviews: BOGOS.io Free Gift BOGO Bundle

Develop by Secomapp

Reviews (2,676)

Overall rating
4.9

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

  • Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
  • Ease of setup and use, making it accessible even for novices.
  • Seamless integration with existing store systems and functionalities.
  • Highly customizable, allowing for specific promotional setups and configurations.
  • Frequent updates and additional features to enhance app functionality.

Common Concerns

  • Initial setup complexity for some users, requiring support assistance.
  • Limitations noted in specific promotional types, such as "buy one get one at a discount."
  • Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

Beast Pharm

Oct 31, 2024  on Shopify

Had a small issue with an an offer and Anne on the support team was very helpful and fixed it right away.

AADD

Oct 31, 2024  on Shopify

Customer service is really helpful. Highly recommend. Still testing the funcions of this App. So far so good

JacqMaria Jewelry

Oct 30, 2024  on Shopify

Mina, was a great help for us today. She answered all of our questions and went above and beyond to make sure we were satisfied!

First Dental

Oct 30, 2024  on Shopify

Mina was very helpful in solving my issues as they came up. Outside of those, the app is straightforward to use and pretty intuitive

Twin Paranormal

Oct 30, 2024  on Shopify

This app is very easy to use and Mina and Harry were quick and happy to solve issues that popped up.

BOSE-ISRAEL

Oct 30, 2024  on Shopify

A lovely girl named Anne took care of us, at a high level, patiently and professionally until the problem was solved. Thank you so much Anne!

Gratsi

Oct 30, 2024  on Shopify

Mina was incredibly helpful with our BOGO setups on Shopify! Her guidance made the process so much smoother, and we’re grateful for her prompt and effective support.

paired

Oct 29, 2024  on Shopify

MINA was a great help! Really easy to use the app and the customer service is fast and effective, will definitely continue to use this service.

Newport Lamp & Shade Company

Oct 28, 2024  on Shopify

Mina provided excellent customer support and walked me through the entire process from onboarding to customizing and testing. Fantastic experience - highly recommend!

kintobe

Oct 28, 2024  on Shopify

The customer service is fantastic—super easy to reach, and they resolve issues quickly. We’re still waiting to see the final outcome but are excited for the results! Anne and Brian are really really helpful!

Junglo

Oct 28, 2024  on Shopify

Haven't tried the offer as yet but the support staff, Mina & Brian have been amazing, super responsive.

Holidermie

Oct 27, 2024  on Shopify

Un service clientèle ultra rapide ! Mina and Raw, an awesome team that prioritize their clients. Thank you

Luc Vincent

Oct 27, 2024  on Shopify

I'm very impressed on how BOGO continuously improve and how fast Mina and Raw from the dev team are there to answer questions and our demands !

Stellan & Noir

Oct 26, 2024  on Shopify

Anne & Mina was amazing! She helped me set up the app and seamlessly handled the language translation with ease. Her support was prompt, clear, and made everything so much easier. I couldn’t have done it without her guidance. Highly recommend her assistance!

World of Alps Store

Oct 25, 2024  on Shopify

Working with Anne is a relieve. She is very kind and proactive in her feedback and has a lot of knowledge. Works great, nice app and great support.

No More Make-Up Skin Corrector

Oct 24, 2024  on Shopify

I have searched for add ons app, spent so much time creating the widgets only to discover they had very limited options. I had this widget offered by BOGOS up and running within a few hours, and an order within minutes after going live. Best shipofy customer service to date. Mina is a wizard!

Decorté Canada

Oct 24, 2024  on Shopify

The support team, especially Anne and Daniel, was responsive and incredibly helpful. Brian on the dev team did a fantastic job quickly implementing the UI changes we needed. Highly recommend this team for their efficiency and clear communication!

PM Care Systems

Oct 24, 2024  on Shopify

One of the top apps for promotions – excellent support! Special thanks to Daniel and David for their outstanding assistance. We plan to use this app for the majority of our upcoming discount campaigns.

woollentwine fibrestudio

Oct 24, 2024  on Shopify

Great App and wonderful support - especially Anne was super helpful and assisted me setting up even my more complicated offers. Definitely recommend!

SecretToys

Oct 24, 2024  on Shopify

Anne was fantastic! She answered all my questions with patience and made me feel comfortable from start to finish. She really knows her stuff and was super friendly, which made the whole experience easy and enjoyable. Thanks, Anne, for the amazing support!

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