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Customer reviews: BOGOS.io Free Gift BOGO Bundle

Develop by Secomapp

Reviews (2,542)

Overall rating
4.9

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

  • Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
  • Ease of setup and use, making it accessible even for novices.
  • Seamless integration with existing store systems and functionalities.
  • Highly customizable, allowing for specific promotional setups and configurations.
  • Frequent updates and additional features to enhance app functionality.

Common Concerns

  • Initial setup complexity for some users, requiring support assistance.
  • Limitations noted in specific promotional types, such as "buy one get one at a discount."
  • Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

loraldreamer

Sep 26, 2024  on Shopify

MINA's customer service attitude is very good and she answered my questions patiently. Thank her very much.

Umberto Giannini

Sep 25, 2024  on Shopify

Excellent app and customer service - Anne from support was really helpful, quick and efficient. Helped solve our issue within a few minutes. Thank you!

13 Moons

Sep 25, 2024  on Shopify

Mina was exceptional, providing swift and precise support. Any issues were resolved promptly. She assisted me in setting up my free offers both quickly and flawlessly. I highly recommend her!

Noku

Sep 24, 2024  on Shopify

The support from Mina is great , I would highly recommend . Assistance is very easy to get and once you understand setup is easy l

KALPANA

Sep 23, 2024  on Shopify

Application assez complète dans l'ensemble. Le support (comme Mina) est super réactif et agréable. 10/10.

Humble Hilo | Creating a Common Thread

Sep 23, 2024  on Shopify

I have used this app for multiple stores and it is seamless and easy to use and customize. It is also some of the best tech support I have received from any Shopify app.

Herbs & Kettles

Sep 22, 2024  on Shopify

Excellent help service, its commendable! I have had Mina and she immediately answers questions and helps out. The app itself is very useful and has helped us tremendously.

The Ayurveda Experience FR

Sep 22, 2024  on Shopify

Great Support! Mina responds within minutes and take care of things pretty seamlessly. The app is also pretty intuitive and works perfectly everytime

Aromas de te

Sep 20, 2024  on Shopify

La verdad es que la app funciona bien y el servicio de chat es muy efectivo. Funciona bien, cumple con el objetivo y es sencilla de utilizar y de configurar, en unos pocos minutos está funcionando y trayendo sus primeras ventas.

Bloomoon

Sep 20, 2024  on Shopify

Abbiamo appena fatto iniziato la prova di questa App. Devo dire che funziona bene è intuitiva e l'assistenza di Mina è davvero ottima e immediata.

Grabie

Sep 18, 2024  on Shopify

Big thanks to Anne and Louis for their quick help! They fixed my tech issue in just a few minutes. The customer service is always available, which is way better than most email software I've used!

PetProject.HK

Sep 18, 2024  on Shopify

The app’s functionality has exceeded my expectations. Anne has been incredibly helpful with various questions and issues along the way. She even provided valuable insights into improving promotion campaigns and boosting conversion rates. Excellent service!

Pearlpet

Sep 17, 2024  on Shopify

works well - our custom checkout needed to fixed. BOGOS is much better than the other apps I used. Thanks to Mina for helping out +1

Astrion

Sep 15, 2024  on Shopify

Super quick support, changing my store. I tried to get chatgpt to create something similar for hours but wouldn't work. Tried several other apps but no success until I got this one installed. Mina, who worked the 24/7 support when I installed it, helped me get it situated within' minutes. Thank you BOGOS.io!

Your Skincare Source

Sep 15, 2024  on Shopify

The customer support here is amazing, I love some of the upgrades they did to the app. Mina and David have always been so quick at answering any of our questions and resolving any issues!

Belffin

Sep 13, 2024  on Shopify

Very useful plugin, worth buying. Mina patiently solved my problem. Many thanks to the technical team.

AMADĒA HOME

Sep 11, 2024  on Shopify

I've been using BOGOS for a while now, and I absolutely love how easy it is to add gifts and special deals to my cart. The app is super intuitive, making shopping and getting extra perks a breeze! One of the standout features of BOGOS is their customer care. They go above and beyond to make sure every question or issue is resolved quickly. Special shoutout to Mina—she's always available and incredibly helpful, making sure everything runs smoothly. Her dedication really makes a difference! If you're looking for an app that makes it fun and easy to grab great deals and gifts, BOGOS is a must-have. Highly recommend it!

Wauffle

Sep 09, 2024  on Shopify

Amazing customer service. I had been having an extremely hard time setting up a quite complex offer but they were able to help me in minutes. I'm super thankful!

BGCAZ Gear

Sep 08, 2024  on Shopify

Easy to work with, support team is quick and helpful, and several useful options for the offers. Thank you!

Koral Secrets - Përkujdesje e lëkurës & markat më të njohura koreane.

Sep 08, 2024  on Shopify

Easy to use app with great offers to choose from pre-built. Great costumer support. Highly recommend!

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