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Customer reviews: BOGOS.io Free Gift BOGO Bundle

Develop by Secomapp

Reviews (2,542)

Overall rating
4.9

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

  • Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
  • Ease of setup and use, making it accessible even for novices.
  • Seamless integration with existing store systems and functionalities.
  • Highly customizable, allowing for specific promotional setups and configurations.
  • Frequent updates and additional features to enhance app functionality.

Common Concerns

  • Initial setup complexity for some users, requiring support assistance.
  • Limitations noted in specific promotional types, such as "buy one get one at a discount."
  • Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

The Trend Portal

Aug 06, 2024  on Shopify

Their support reps Daniel and Limo's were fast and helpful. They gained Shopify partner access to my store and solved any issues I had.

GEM Opticians

Aug 06, 2024  on Shopify

The support is super quick and helpful! They understand your requirement properly and execute nicely. Kudos to the team!

Kitchik

Aug 05, 2024  on Shopify

I had an issue with the add to cart was not fully working, Mina and Brian helped me out and fixed the problem fast. Big thanks ✨

Dragon Pharma

Aug 04, 2024  on Shopify

This is the best BOGO and Free Gift App we ever used on Shopify. It is the only one that we could use without Cupons and has quick support that helps with any issue.

Parikart

Jul 31, 2024  on Shopify

I honestly don't know how they do it, but they have the best customer experience i've ever had by far. Times and times again. Always fast, always an answer. And a great product. Congrats!

Innersense Organic Beauty Inc

Jul 30, 2024  on Shopify

Alexis was a great amount of help when I needed some guidance and support. I've also used Bogos.io within multiple roles and it is always easy to use + support is top notch.

Heliocare Test

Jul 30, 2024  on Shopify

The app is very good, with exciting features continuously being released. The support team is amazing, Mina is always on hand to provide the best support.

Florade.de

Jul 30, 2024  on Shopify

Outstanding customer service. Mina helped me in seconds. Never had a customer service reacting that quick. The app works perfectly!

The Meatlovers Deutschland

Jul 29, 2024  on Shopify

The app works excellent. But next to that: they have great customer service. Mina worked really hard to help us out. They always reply SO fast, doesn't matter what time it is. Amazing!!

Clarkes Golf

Jul 29, 2024  on Shopify

Installed the app and it was easy to understand & get setup. The few things that we need help with Mina, Mikie & David worked to sort for us in extraordinarily quick manner. Can't ask for more!

Source Beauty

Jul 29, 2024  on Shopify

The App is fantastic and there support team are so helpful. They cover all the options you need:)) We definitely recommend you to use it

PIBU - טיפוח קוריאני בישראל

Jul 26, 2024  on Shopify

MINA Is a SUPERSTAR. I tried 4 apps before this one and none of them worked alongside my quantity break bundle app . BOGOS Works and works well . Mina understood all my complicated gifting tiers and within less then 10 minutes set up all my 6 free gift tiers each one with different conditions and all this on a website with a foreign language to her And not to forget this was all done on a saturday too!!! . 10/10 A+

SoulTree

Jul 25, 2024  on Shopify

I am using this app from last 3-4 years, this is very good app for giving automatic freebies to your customers. Also, instant support is excellent. Hight recommended this app who want to add gifts automatically to cart.

Knipex-uae

Jul 25, 2024  on Shopify

What can I say about Mina in the BOGOS Team? An absolutely wonderful, helpful and charming human! She guided me through the many queries and processes so dutifully and with enthusiasm. I couldn't recommend BOGOS services enough, especially with people like Mina in the team!

NUE Professional

Jul 21, 2024  on Shopify

Anne from Bogos is incredible. She responded immediately and took care of our issue right away. She came to our store, created all the solutions, and was incredibly fast. We were actually in trouble, with our customers complaining. It was an emergency, and she resolved everything in just 5 minutes. Thank you so much, Anne! You are truly incredible!!

USN® Online Store | South Africa

Jul 21, 2024  on Shopify

We've been using the Bogos app for the past two months. Anne and the team at Bogos have been incredibly supportive. Every time we got stuck and needed help with configurations or setting up a scenario, they provided the required answers and guidance within minutes. Their response time via chat is exceptionally quick. I have never experienced such responsive support from any company. Thank you for all the assistance and support, Anne. It's an absolute pleasure dealing with you.

Moonbeam Healing Inc.

Jul 16, 2024  on Shopify

This app replaced two apps I was using and it works amazingly! I had a few issues getting it set up with me theme and cart drawer but the team was so helpful. Especially Limo, who helped me set up the free gifts in a way that excludes my wholesale customers. They even let me know a few settings that I should turn on that I wasn't aware of. Thank you!

Myriam•K Paris®

Jul 16, 2024  on Shopify

This app is fantastic for offering discounts and gifts! The support team is incredibly quick, and Mina, in particular, is amazing. Highly recommend!

EIDEAL

Jul 15, 2024  on Shopify

Great app with awesome features.The app has excellent customer support, with Anne and team providing quick and reliable assistance on the problems.

PerlineBeads

Jul 15, 2024  on Shopify

I give 4 stars because the app only works well for shops with one language. I am eagerly waiting for it to be developed for multilingual shops as well. I had a small problem with the app and Mina from customer service helped me, and everything was solved in no time. For Mina's service 5 Stars.

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