BOGOS.io Free Gift BOGO Bundle logo

Customer reviews: BOGOS.io Free Gift BOGO Bundle

Develop by Secomapp

Reviews (2,542)

Overall rating
4.9

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

  • Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
  • Ease of setup and use, making it accessible even for novices.
  • Seamless integration with existing store systems and functionalities.
  • Highly customizable, allowing for specific promotional setups and configurations.
  • Frequent updates and additional features to enhance app functionality.

Common Concerns

  • Initial setup complexity for some users, requiring support assistance.
  • Limitations noted in specific promotional types, such as "buy one get one at a discount."
  • Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

Tupperware Brands Malaysia DEV (287324-M)

Jul 15, 2024  on Shopify

It's a great tool that enhances our customers' shopping experience. The customer service is exceptional, especially Anne's support. Awesome work, keep it up!

EliteHubs

Jul 14, 2024  on Shopify

Amazing support by Mina! We were on a short leash with the changes we needed and she got it done in 30 mins, not only that she answered all queries patiently and solved all our issues. If anyone is looking for any application with these use cases, please choose this app.

Blooming KOCO

Jul 14, 2024  on Shopify

I've been using this app for almost 3 years, the customer service replies very fast and helps me to solve the problem quickly! HIGHLY RECOMMENDED!!!

Interline Wholesale Hardware

Jul 13, 2024  on Shopify

The app works great and is very easy to use. What I like most about this company is how fast they respond to issues. Mina helped solve my problem in under 5 minutes. Amazing customer service.

Med7 Online

Jul 11, 2024  on Shopify

The "Free Gift Buy X Get Y" feature from BOGOS.io is fantastic! It's easy to set up, integrates seamlessly with Shopify, and offers great flexibility in choosing qualifying items. The automated process and real-time analytics are incredibly helpful. Special thanks to Mina for her exceptional support, making the experience smooth and efficient. Highly recommend it for boosting sales!

Huge Supplements EU

Jul 10, 2024  on Shopify

Fijn en snel contact gehad met Mina. Ze was heel klantvriendelijk, snel en heeft voor een goede oplossing gezorgd.

The Mosaic Store

Jul 10, 2024  on Shopify

I have just installed this app and it looks really easy to use with lots of functionality. Looking forward to using it more.

Keracolor hair

Jul 09, 2024  on Shopify

We have a couple offers running at the same time and the support has been lovely, I would totally recommend them if you need a BOGO App.

ProFight

Jul 08, 2024  on Shopify

Recientemente, tuve una experiencia excepcional con el servicio de atención al cliente proporcionado por Mina, en relación con una app externa de Shopify. Su asistencia fue fundamental para resolver varios problemas y dudas que surgieron durante la configuración y optimización de mi tienda en línea. Desde el primer contacto, Mina demostró un profundo conocimiento técnico de la plataforma Shopify y de las funcionalidades específicas de la app en cuestión. Su enfoque proactivo y amigable hizo que el proceso de resolución de problemas fuera rápido y efectivo. No solo respondió a todas mis preguntas de manera clara y concisa, sino que también ofreció recomendaciones útiles para mejorar la funcionalidad y la estética de mi tienda. Lo que más me impresionó fue su paciencia y disposición para abordar cada problema con atención al detalle. Incluso cuando enfrentamos desafíos técnicos más complejos, Mina se mantuvo comprometida en encontrar soluciones viables y efectivas, asegurándose de que todas mis necesidades fueran atendidas de manera satisfactoria. Además de su competencia técnica, la actitud profesional y cortés de Mina creó un ambiente de confianza y colaboración que facilitó enormemente la interacción. Siempre se mostró dispuesta a escuchar mis inquietudes y adaptó sus explicaciones según mi nivel de comprensión, lo cual fue fundamental para optimizar el uso de la app y maximizar sus beneficios para mi negocio. En resumen, la experiencia con Mina como representante de atención al cliente fue excepcional. Su compromiso, conocimiento y habilidades interpersonales son un claro testimonio del excelente servicio que ofrece la app externa de Shopify. Recomiendo encarecidamente su ayuda a cualquier usuario que busque una asistencia eficiente y amigable para mejorar su experiencia con esta plataforma.

Fanka

Jul 08, 2024  on Shopify

I've been using this App for 1 year, it works perfectly. And the support replies immediately. Anne is very helpful. Highly recommend!

BiggieProjects

Jul 07, 2024  on Shopify

This app is awesome and surprisingly, highly customisable. LIMO helped me changed some stuff on the store. Thank you so much Limo. This is the first 3rd party app i’ve downloaded and decided to not uninstall.

Cucinosano

Jul 07, 2024  on Shopify

I've been using the Bogos app to add gifts during checkout, and it's fantastic! The app is user-friendly and has greatly improved our customers' shopping experience. A big thank you to Mina from the support team. We had a minor issue, and Mina resolved it quickly and efficiently. Her professionalism and quick response were outstanding. I highly recommend the Bogos app for any business looking to enhance their checkout process. The app and support team, especially Mina, are top!

Baby Top

Jul 07, 2024  on Shopify

Super rápidos en el soporte, da gusto me resolvieron la duda en muy poco tiempo. El módulo muy funcional y visual.

LumySmile

Jul 05, 2024  on Shopify

Thank you so much Mina, so helpful!! i appreciate the help and this application and the service of Mina who was really reactive and helpful

Savvy Stylish

Jul 03, 2024  on Shopify

Their customer experience is undoubtedly "THE" best. We had an issue with their integration, and their customer service team (Limo, Alexis) + dev team (Daniel) helped out overnight. They had to do backend customization and got it the way we wanted it. Highly recommend this app. Hope the app pulls in orders for us!

The Beauty Chef NZ

Jul 02, 2024  on Shopify

This app works perfectly for us. Anne was extremely helpful with setting up a new offer and helping us upgrade to the new version.

IMARKU

Jul 01, 2024  on Shopify

I've been using this tool for over two years now, and it has consistently performed excellently. Recently, I needed to update to the new version, and I was incredibly impressed with the prompt and professional support provided. The customer service team was quick to resolve my issues and made the update process seamless and hassle-free. Great tool, fantastic support—highly recommended!Thank you, Mina!

BeKynd Beauty

Jun 30, 2024  on Shopify

Anne was great and a credit to the BOGOS company. Was super quick to help to test my offer and to make sure everything was working correctly.

Ykena Beauty

Jun 28, 2024  on Shopify

I recently had an issue while using BOGOS.io: Free Gift, and I must say, the assistance I received was outstanding! The assistant Mina was incredibly fast in resolving my problem. She was not only efficient but also very courteous and professional throughout the interaction. I was amazed at how quickly my issue was addressed and resolved, allowing me to continue using the platform without any further delays. Highly recommend their service for anyone looking for quick and effective support!

uBloomd

Jun 28, 2024  on Shopify

Very easy to use app, with all the functionality we are after - Anne and the dev team were able to help us very quickly upon instal to ensure we could get our offer running ASAP.

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