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Customer reviews: BOGOS.io Free Gift BOGO Bundle

Develop by Secomapp

Reviews (2,676)

Overall rating
4.9

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

  • Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
  • Ease of setup and use, making it accessible even for novices.
  • Seamless integration with existing store systems and functionalities.
  • Highly customizable, allowing for specific promotional setups and configurations.
  • Frequent updates and additional features to enhance app functionality.

Common Concerns

  • Initial setup complexity for some users, requiring support assistance.
  • Limitations noted in specific promotional types, such as "buy one get one at a discount."
  • Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

HerAscend

Aug 22, 2024  on Shopify

Great support with a very fast response time and an application with a lot of very good features! Easy 5 stars:)

Sweet July

Aug 22, 2024  on Shopify

Daniel did a great job assisting me - there were some obstacles but he stayed resilient and quickly resolved the issues and got our GWP up and running! Thanks Daniel!

Grillaholics

Aug 22, 2024  on Shopify

I had struggled for DAYS to find an app that could do what I needed it to. Wasted HOURS of time - And then I found the BOGOS.io app. As soon as I installed it, Mina knew exactly what I was asking, and even created the campaign FOR me and matched the branding to our store. I could not recommend this app enough - And Mina - Thank you SO much!!!

The Black Dog

Aug 22, 2024  on Shopify

Mina was wonderful!!! She helped me solve my problem quickly and explained how to do it in the future! Very knowledgeable on the app capabilities!!

Hanula

Aug 22, 2024  on Shopify

Great app to improve your offer! Customer support was very responsive. ANNE helped me remove the BOGOS branding for free!

2GUYS NAIL

Aug 22, 2024  on Shopify

Customer service representatives Mina and Louis are outstanding extremely helpful, quick, and friendly. I absolutely love it! Highly recommend this app for anyone looking to automatically add gifts to their cart.

Coco & Dee

Aug 22, 2024  on Shopify

Just downloaded the app and its very easy to use and pretty user friendly. On top of that the customer support is top notch! They reached out to us themselves with great suggestions. Hoping to get some positive results from this app.

Tina Davies Professional

Aug 21, 2024  on Shopify

Works perfectly, the updated version has opened up a lot more options for offers and settings. Instant support is excellent. Thank you Mina

Tina Davies UK - VAT # 229884558

Aug 21, 2024  on Shopify

Works perfectly, the updated version has opened up a lot more options for offers and settings. Instant support is excellent. Thank you Mina

Jafra Cosmetics International

Aug 20, 2024  on Shopify

I love the BOGO app! It does exactly what we need and offers great flexibility in configuring bundle options. It really helps us create fun and exciting promotions for our customers on our store.

Brosa Amsterdam

Aug 20, 2024  on Shopify

Mina helped me out in no time, she is kind, fast and helpful could not imagine a better support than this!

skeyndor

Aug 19, 2024  on Shopify

I've been using the BOGO app for the last two years, and I'm happy to say that it's been an awesome experience. Their support is wonderful. I appreciate the team and the work they are doing. Great job, guys!

Drink Dry

Aug 18, 2024  on Shopify

MINa was fantastic today! She quickly resolved my issue and was super friendly throughout. Her help made everything easy and stress-free. Thanks, MINa!

SkinFleek

Aug 17, 2024  on Shopify

Just what i was looking for in terms of functionality! Mina is the best customer support that I have worked with in a long time. The team really knows how to treat customers rightly!

CarryGuard

Aug 14, 2024  on Shopify

Der Support ist eine absolute 10/10. Hatte Daniel als Ansprechpartner und bin sehr zufrieden mit ihm. Sehr höflich, erledigt sehr schnell seine Arbeit und hilft dir wo es geht! Bin sehr begeistert!

Tina Davies Professional

Aug 14, 2024  on Shopify

Works perfectly, the updated version has opened up a lot more options for offers and settings. Instant support is excellent.

Typsy Beauty

Aug 12, 2024  on Shopify

One of the most prompt and helpful support team for an shopify app that I have come across. They are very prompt in answering the queries and resolving issues as we face them. Also in terms of core freebie fuunctionality, have found them to be the best one.

TYPEBEA UK

Aug 11, 2024  on Shopify

David was so helpful and professional - highly recommend this app, very easy to use and the support is fantastic.

Novelty Nexus

Aug 11, 2024  on Shopify

I can't speak highly enough about the customer support on BOGOS. Anne was magnificent. I've tried various apps for a free gift intergration into my shop and CM support has been lacking. Not with Anne though she was super fast and knew exactly what i wanted. Thank you

Uproar

Aug 11, 2024  on Shopify

Support was fast & efficient. The instructions were simple & easy to setup. No issues in customising & support is on hand to help setup & test with you.

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