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Customer reviews: BOGOS: Free Gift Bundle Upsell

Develop by BOGOS

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (2,344)

Overall rating
4.9

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

  • Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
  • Ease of setup and use, making it accessible even for novices.
  • Seamless integration with existing store systems and functionalities.
  • Highly customizable, allowing for specific promotional setups and configurations.
  • Frequent updates and additional features to enhance app functionality.

Common Concerns

  • Initial setup complexity for some users, requiring support assistance.
  • Limitations noted in specific promotional types, such as "buy one get one at a discount."
  • Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

Smileflex

Nov 14, 2024  on Shopify

Absolutely FANTASTIC customer support. I had a query regarding setting up my first free gift, and Anne from the team responded so quickly and guided me through everything!! Alex worked on some background code too :) By far the best BOGO app and support team. HIGHLY RECOMMEND.

Simpl. Bands

Nov 14, 2024  on Shopify

Mina killed it and got back to me right away with support. I had lots of questions and she didn't hesitate to help quickly and kindly. Thank you!

creaMe Shop

Nov 14, 2024  on Shopify

The app is the best ever tried for automatic gifts and the customer service is amazing (big thanks to Anne from CS that helped me so much with some improvements to my promotions!)

kit

Nov 14, 2024  on Shopify

Anne & Brian from the BOGOS team were super helpful with all my queries and in setting up the gift with purchase offer for our website.

Cenaire

Nov 14, 2024  on Shopify

Anne, Brian & David are extremely helpful, they are very responsive and they know what they are doing. BOGOS.io is definitely the best bundle/gift/offer-creating app out there, would 100% recommend to any stores who are trying to increase AOV, conversions etc.

Govindjee Store Eat Good Any Time

Nov 13, 2024  on Shopify

This app is wonderful and covers all the bases of what we need for our shop. The help is super prompt, especially Mina who was able to set up all our needs immediately. Thanks again Mina!

Superegg

Nov 13, 2024  on Shopify

The support team is incredibly dedicated. They provide near real-time assistance and continuously help with customization. It's clear they genuinely care about what they've created for their users.

Deal Society

Nov 13, 2024  on Shopify

This is a great app that we hope to see boost our sales significantly. Their customer service is excellent, and Mina helped us quickly get the app set up and fixed a few issues we had with our custom theme. I would highly recommend this app!

Little Words Project

Nov 13, 2024  on Shopify

Downloaded the app to our store and Mina was very quick to help me get setup. I told her how we needed it to function and she and her dev team prioritized and worked on it quickly!

Dr. Direct Retainers

Nov 13, 2024  on Shopify

We're testing this and it has great features. The support from Mina even while we are on a free trial has been amazing. She helped us get everything configured the way we want and to understand how to customize to our branding!

Xtraroom

Nov 12, 2024  on Shopify

Easy to set up and had immediate assistance with a tiny change we needed in the text. Daniel was fast and efficient!

Shine Cocktails

Nov 12, 2024  on Shopify

MINA with tech support was AMAZING! Walked us through a few support questions. Overall, it was a smooth installation for a beginner. Excellent, almost instant customer service to work out a few customization things!

Aspire Home

Nov 12, 2024  on Shopify

I had an excellent experience with Mina's support! She was incredibly helpful in guiding me through the installation of the BOGOS app on my Shopify store. Mina patiently explained each step, making the process smooth and easy to follow. Her expertise and willingness to help made all the difference. Highly recommend Mina for her outstanding support – thank you!

Deskyou

Nov 12, 2024  on Shopify

great support! Great tool... it all works fine, very happy with them. It takes max 10 minutes to create a great offer with this tool. MINA from the customer support helps also so much!

Kiddos Kicks

Nov 12, 2024  on Shopify

Staff member Anna was absolutly amazing she help me setup my first offer and to the way i want it to be. I high recommend the app and amazing customer service team when you need them. I am glad i found this app.

Jaymes

Nov 11, 2024  on Shopify

This app is incredible! Automatically add free gifts to your cart, so seamlessly for your customers. Great customisation options to match perfectly to your website. The customer service team is amazing and will help you set up everything so quickly! Would highly recommend. Thank you x

Comfy Simplicity

Nov 11, 2024  on Shopify

I just wanted to give a quick shoutout to Mina for going above and beyond to help me out! I was struggling with some issues on their app and honestly felt pretty stuck. Mina was super patient and really took the time to understand what was going on. It's rare to get such personalized help these days, and I really appreciated her support. Thanks, Mina, for making a potentially frustrating experience so much easier!

ODELLÉ LASHES

Nov 10, 2024  on Shopify

The best app and customer support I have ever experienced. Daniel spent hours guiding us through the app, fulfilling all our requests and patiently explaining everything in detail. He was consistently helpful, incredibly patient, and went above and beyond to assist us. I can’t recommend this app enough—the support is outstanding, truly unparalleled. Daniel is simply the best!

DeoDoc

Nov 09, 2024  on Shopify

Great app with incredible customer service. Brian and Robert were especially helpful and went out of their way to assist. I encountered an issue on a Sunday and they had their tech team working to solve the issue for me in less than an hour.10/10 recommend!

Aetharon Designs

Nov 08, 2024  on Shopify

David was incredibly helpful in getting everything set up. I just messaged because I was working on the store on a Sunday morning and wasn't expecting a reply until the weekday, but someone came online and helped me out right away. This is amazing!

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