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Customer reviews: BOGOS.io Free Gift BOGO Bundle

Develop by Secomapp

Reviews (2,676)

Overall rating
4.9

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

  • Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
  • Ease of setup and use, making it accessible even for novices.
  • Seamless integration with existing store systems and functionalities.
  • Highly customizable, allowing for specific promotional setups and configurations.
  • Frequent updates and additional features to enhance app functionality.

Common Concerns

  • Initial setup complexity for some users, requiring support assistance.
  • Limitations noted in specific promotional types, such as "buy one get one at a discount."
  • Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

Salus Body

Jun 10, 2024  on Shopify

Alexis from the BOGOS.io support team worked with us to find a workaround for a problem we had with how we wanted the free gift products displaying in our cart. Her assistance could not have been better.

Arabella Hair

Jun 10, 2024  on Shopify

The team members are fantastic! Special shoutout to Anne and Brian for their patience in helping me resolve all my issues. The app functions perfectly align with our current needs. I hope the team continues to develop new features. I highly recommend this app!

Bambinosandbeyond

Jun 09, 2024  on Shopify

Lightning quick support, and Mina was super helpful and very friendly. If there are any other devs out there wondering how to best support their apps this is the gold standard!

Moneyclip.com

Jun 09, 2024  on Shopify

Excellent support by David and Brian. I installed this app in the trial version and needed some customization for my store. They happily did that for me. Quick response too. Cannot wait to explore this app more. Definitely worth a try. Thanks again guys!

ChillCraze

Jun 08, 2024  on Shopify

The application experience is very good. The customer service LIMO is very helpful and successfully helped me solve the problems that troubled me. This is a highly recommended application.

Adaptife

Jun 06, 2024  on Shopify

Daniel was so so helpful. He fixed what i needed immediately and i must have asked him to help me with about 5 other separate things and he nailed them all. Super happy with my offer and the customization now! massively recommend

StoreYourBoard

Jun 06, 2024  on Shopify

David was great! He quickly responded to all my questions via chat while setting up our first gift and bundle. Still determining if this app is the best one for our specific needs, but Customer Service is TOP NOTCH!

Maskscara

Jun 06, 2024  on Shopify

This app is great for offering customers special offers like free gifts and for customer segments for example excluding wholesale customers from receiving gifts. The support has been awesome, and the team sorted out any fixes we have needed promptly. Special thanks to David for being patient with our requests.

ICCSHOPPING

Jun 06, 2024  on Shopify

การใช้งานถือว่าตอบโจทย์มา การสร้าง buy 1 get 1 ง่ายสุดๆ ยอดขายก็ดีขึ้นเรื่อยๆ แนะนำสำหรับคนที่กำลังหาแอป

Paw Furry

Jun 05, 2024  on Shopify

Amazing app, easy to use and support wonderful. You just need require and they do the rest. Thanks for Mina to help me so much.

K. P.

Jun 05, 2024  on Shopify

I always receive amazing support from teh BOGOS.io team - thanks to Mina for helping me to integrate to version 2. Your support was spot on and I thought it would take me so much time to integrate and upgrade but Mina handled it for me so it was absolutely painless. Your a treasure to your company - thank you guys!

Diva Dash

Jun 04, 2024  on Shopify

Initially I am having a great service! Daniel is supporting my team, the customer service support is amazing! Thank you

Four Corners Gin

Jun 03, 2024  on Shopify

I had a great experience working with Limo. She was incredibly helpful and responsive while using the BOGO Free app. Her support made the process smooth and efficient. Highly recommend!

The Barrel

Jun 03, 2024  on Shopify

Great app, easy to use and works well! A++ support team (Ellie on this occasion) who respond quickly and effectively!

Incense Sticks

Jun 03, 2024  on Shopify

I have installed the app today & I am testing it in trial version. It seems to be a good app with great features. I would like to appreciate the excellent support provided by support executive Mina & the developer Brian who resolved all my queries even in the trial version for FREE. Thanks, looking forward to exploring the app more..

Sofein.ch - Stedy Produkte Online bestellen!

Jun 03, 2024  on Shopify

Thanks for the great and professional support from David! He made it easy to update to the new version. The tool is great as well and it runs since more than 2 years :)

Labelly

Jun 01, 2024  on Shopify

Very easy to set up and their customer service agent was very quick to help me with my questions and requests even though it was a Sunday night. She helped me customize and get it to look exactly the way I wanted, very happy thank you Mina.

hannahchobeauty

May 31, 2024  on Shopify

So far it does exactly what I wanted! I wanted to add a Free Gift item to the cart when certain products were added. I wanted the free gift to be visible in the cart and at checkout. At first, it was a clickable item which I didn't want...so I reached out to chat support and they were immediately available and extremely helpful, even on a Saturday. Thank you, Mina and Harry, for your quick assistance and making this experience great!

ruanuistation

May 30, 2024  on Shopify

Anne was amazing - she was very quick to reply and resolved my problem within minutes! Highly reccomend

Loveries

May 29, 2024  on Shopify

An excellent first impression! The customer service was perfect and Mina helped me with everything I needed.

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