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Customer reviews: BOGOS.io Free Gift BOGO Bundle

Develop by Secomapp

Reviews (2,542)

Overall rating
4.9

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

  • Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
  • Ease of setup and use, making it accessible even for novices.
  • Seamless integration with existing store systems and functionalities.
  • Highly customizable, allowing for specific promotional setups and configurations.
  • Frequent updates and additional features to enhance app functionality.

Common Concerns

  • Initial setup complexity for some users, requiring support assistance.
  • Limitations noted in specific promotional types, such as "buy one get one at a discount."
  • Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

Maison d'Etto

Oct 20, 2024  on Shopify

The app is incredibly easy to use and Daniel from customer service was so helpful getting our recent promotion set up. Him and the rest of the BOGOS team are super responsive!

NORTH WORKWEAR

Oct 20, 2024  on Shopify

Mina helped setting up my offers! Only took about 15 minutes and all deals were set up. /Casper, North Workwear Owner

Aroma Cañón™

Oct 18, 2024  on Shopify

Super Application, j'ai eu recours a Daniel qui m'a beacoup aidé lors de la configuration alors je le remercis et je recommande cette application !

Beallure

Oct 18, 2024  on Shopify

I would highly recommend this app. It has very user friendly settings and is easy to manuever, as well as the support team is very quick and great with their help. Anne supported me and did very great.

KINONA

Oct 17, 2024  on Shopify

Mina was awesome. Very fast and knowledable. She also helped fix problems in real team. She was great.

Labelly

Oct 17, 2024  on Shopify

Anne helped me exceptionally. She went above and beyond what I asked for and made a great recommendation that was better than my original idea, thank you!

Wing Heong Development

Oct 17, 2024  on Shopify

Thanks to her dedicated assistance, I now feel confident using the BOGOS app to enhance my store's sales. I highly recommend Mina for her outstanding service; she truly deserves recognition for her efforts

Arveilo

Oct 15, 2024  on Shopify

Customer support was very helpful. I needed some customization and Mina was there to assist me. It was definitely more of, I want to help you, then I need to help you because it's my job. Create service, definitely recommend

DEV - LEGO Certified Store

Oct 15, 2024  on Shopify

So far everything is working fine, the support (MINA) is very nice and helpful. The app is easy to use and has a lot of options.

boostificpro.hu

Oct 14, 2024  on Shopify

Mina was very helpful. I asked for assistance with customizing the appearance, and they resolved some additional custom requests within minutes! Best support!

SILA PARIS

Oct 14, 2024  on Shopify

we run BOGOS for several months now on our website. It really helped grow the size of the basket of our customers. It is quite easy to set up, and nice options to personnalize. Really worth a try.

skinbetter science Romania

Oct 14, 2024  on Shopify

The support is incredible fast and MINA was amazing. All worked flawlessly and they told me what to do (the problem were from my stock) and all was resolved in seconds. Thank you!

Biodance US

Oct 14, 2024  on Shopify

It’s a great app, and the customer service is excellent. Whenever I have questions or issues, they are always very helpful.

Sahajan

Oct 12, 2024  on Shopify

Fast response, despite it being a long weekend, I was able to get an answer and Mina was able to execute for me so that I can understand how to do it myself in the future

Aleen Beauty Store

Oct 11, 2024  on Shopify

I would like to take a moment to express my heartfelt gratitude for the incredible support I received from Daniel. From the very first interaction, he was not only professional but also genuinely caring. Daniel took the time to understand my needs and provided tailored solutions that made a significant difference in my situation. His expertise and attention to detail were evident, and he was always willing to go the extra mile to ensure I felt supported and valued. I highly recommend taking full advantage of this app's features. It's user-friendly and designed to enhance your experience. Make sure to explore all the tools available, as they can help you stay organized and efficient. Don't hesitate to reach out to customer support if you have any questions or need assistance—they're there to help!

Duramax Sheds Online

Oct 11, 2024  on Shopify

Anne and Brian are the best! We were having trouble getting the user experience just right and they went above and beyond to help with app configuration and customization. 5 stars for sure!

Guiry's

Oct 09, 2024  on Shopify

I can't recommend BOGOS.io enough! The features are fantastic for running promotions like Buy X Get Y and offering free gifts to customers, which has really boosted engagement on our site. The app is easy to use and has plenty of customization options to make it work perfectly for your store. However, what really sets this app apart is the incredible customer service. Mina from the support team went above and beyond to help me with an issue I had. She was responsive, professional, and didn't stop until everything was working perfectly. Mina made sure all my questions were answered and truly delivered exceptional service. If you're looking for an app to run effective promotions and get top-tier customer support, this is the one! Huge thanks to Mina and the BOGOS.io team for such a great experience!

Brilletjes.nl

Oct 08, 2024  on Shopify

Mino offered great help installing this app into our cart drawer. Great app for offering free gifts.

HEIGHT-OF-FASHION

Oct 06, 2024  on Shopify

Mina was exception in helping me set up an array of offers and combination of offer, very friendly, fast and efficient and understood my business needs. Highly recommend this product and service.

Mountain Side Performance

Oct 04, 2024  on Shopify

Mina was extremely helpful in creating a complex discount. She spent a ton of time with us understanding our discount and helping by creating the discount. AND on a Saturday!! She shared upgrades coming down the line to make this complex discount easier in the near future. Thank you so much Mina! I am extremely grateful for your professional assistance!

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