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Customer reviews: BOGOS.io Free Gift BOGO Bundle

Develop by Secomapp

Reviews (2,676)

Overall rating
4.9

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

  • Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
  • Ease of setup and use, making it accessible even for novices.
  • Seamless integration with existing store systems and functionalities.
  • Highly customizable, allowing for specific promotional setups and configurations.
  • Frequent updates and additional features to enhance app functionality.

Common Concerns

  • Initial setup complexity for some users, requiring support assistance.
  • Limitations noted in specific promotional types, such as "buy one get one at a discount."
  • Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

The Million Roses

Nov 07, 2024  on Shopify

Top notch support team! They were incredibly quick to respond and showed exceptional professionalism throughout the process. Huge thanks to ANNE, DAVID, and BRIAN for their support.

Decrese.se

Nov 06, 2024  on Shopify

The support is amazing. the add is really good and clean. i recomend it to everybody. when i need the help i really get the help i need. super nice people with the live support. it feels like you are talking with your friend. best support. get the app soon as you can. the Person i got the help was "Robert". he is super super super nice. super lovely and helped me to the best. and the developer his name is "Brian". he did the job just like how i wanted. it was like he was reading my brain. im just saying. Woooow

TetraPump™

Nov 06, 2024  on Shopify

ANNE and BRIAN helped me out BIGTIME with fixing some last bugs with my store and I really appreciated how quick and smooth the process was!!

Basics

Nov 06, 2024  on Shopify

Great app, I'm getting a lot of extra purchases. Support is Great, Anna was very quick and helpful when I needed some settings changes.

CCC Retail Sandbox

Nov 06, 2024  on Shopify

This App is exactly what we were looking for as it supports subscription-specific offers & discounts. Anne was super helpful and provided much-needed support for customization!

DeGrandmont

Nov 05, 2024  on Shopify

We had the opportunity to work with Anne and Louis to resolve an issue between their application and our website. They provided us with exceptional service that went beyond our expectations. They quickly addressed the situation, and we are extremely grateful for their help!

Dermalogica Hong Kong

Nov 05, 2024  on Shopify

Supportive team with responsive staff especially Anne, really helps a lot in promotion setting. Thanks again!

Calyan Wax Co.

Nov 05, 2024  on Shopify

Mina was supper helpful and quick! She fixed my problem instantly and did a great job explaining it too, so it wouldn't be a problem in the future. I appreciated the screen shots she sent and her friendly demeanor.

Finn + Emma

Nov 05, 2024  on Shopify

Mina was absolutely a dream! She was helpful. She dove in and made suggestions. With in 10 minutes of downloading the app it was live on my site doing what I wanted it to do. I highly highly highly recommend Mina!

Dolce Vita Halı

Nov 05, 2024  on Shopify

We would like to express our sincere gratitude for your quick response and effective solution to the issue we encountered. Your prompt support has been invaluable, and we truly appreciate the level of service you have provided.

Nexletica

Nov 04, 2024  on Shopify

Love this app! Super easy to use and exactly what we needed to push offers during black friday. The team is also very supportive and responsive. Anne was great to deal with and resolved all the questions i had - highly recommend.

Mobilush

Nov 04, 2024  on Shopify

BOGOS is amazing, and Mina was super helpful! She helped me set up everything in a few seconds! Amazing support.

The Nue Co. EU

Nov 04, 2024  on Shopify

Customer service for this app is impeccable, especially Mina! She is so knowledgeable and helpful. Thank you!

Drake Waterfowl TEST Store

Nov 04, 2024  on Shopify

Mina was incredibly helpful and very quick to respond to my questions. Big thank you for being so easy to work with!

Jesse James Beads

Nov 04, 2024  on Shopify

It works well, has seamless integration, and is easy to set up. We needed help with the cart message setup and Anne was able to help us and get that running in less than an hour. Enjoying the app so far.

LINSY HOME

Nov 04, 2024  on Shopify

Great app! It's incredibly easy to use, and the customer support team is very patient and helpful with resolving any issues. Highly recommended!

INSTRUM

Nov 03, 2024  on Shopify

The app works smoothly, performs its functions, special words should be said about the support! Mina helped me a lot, thank her very much!

Il Calendario Filosofico

Nov 03, 2024  on Shopify

This is a great app and the support is awesome! Everytime I contact them, they answer immediately. Top! I recommend it!

Dimensional Drinks

Nov 02, 2024  on Shopify

Very impressed so far with this app and Anne was super responsive and helpful to get the app setup and working with our existing Cart Drawer app, update it to match our theme and provide helpful tips!

LUXAPOLISH

Oct 31, 2024  on Shopify

Quick and Fast customer support. Daniel was very helpful and insightful the questions I had on navigating the app. We are still testing to see if the App will work for our needs but A++ for quick and friendly customer support!

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