App is great. We needed support though because one of our forms wasnt delivering to the proper email addresses and Emma came and got it straightened out for us.

Had some issues with how my theme and the app interacted but Emma was quick to respond and help. Otherwise, the app works great and looks great too!

We've been using Powerful Form Builder for a while now and since switching our theme, autoresponders stopped working. Emma was very helpful and resolved the issue very quickly.

I had a fantastic experience with the support team, especially Emma, who was incredibly helpful and responsive. She attended to my query promptly and ensured that all my concerns were addressed in no time. Her professionalism and attention to detail made the entire process smooth and stress-free. Highly recommend both the app and their excellent customer service!

This form builder is incredibly simple and easy to set up on your website, even without prior web knowledge. It's user-friendly and serves its purpose well. The customer care, especially Emma, is quick and reliable when it comes to resolving any issues. The only recommendation I would make is to regularly check the forms and ensure that emails are being received, especially if they’re set to forward to an admin or catchall email address. Occasionally, the form may disconnect due to unforeseen and minor technical issues. However, the support team is always prompt in addressing and fixing these problems.

I have just started using this form and it seems incredible. Emma from Technical support team is vey helpful and go beyond the way to to help you. I will add further review once I get used to it more.

Emma was super helpful and fixed an issue I was having with my form. She was very efficient and kind!

Emma was super helpful. I have an unusual theme and she was able to get a developer to integrate it within 10 minutes. Legend!

I had a problem that I couldn't solve on my own but Emma was very helpful and warmed my heart with her service, I highly recommend this plugin.

Emma did a great job understanding my question and giving two solutions. She quickly figured out the issue and helped me. Thank you very much for the great support.

Unparalleled customer service. HIGHLY recommend! Emma was wonderful to work with and she went above and beyond. My form is perfect, thanks to her and Globo!

The app is great - until you need support. They're not available normal working hours so each issue you encounter takes FOREVER to resolve. I have to wake up at 4AM to hopefully catch someone online - and even when the app says someone is online, they never respond. I've built a wholesale form for potential clients to fill out so that I can verify their business and approve them as a retail partner. However, my form shows up on my page with huge spaces between elements that makes the form look insane. So, I reached out to support 5 days ago, and while they said they would look into it, I still have received no support. I've been trying to chat with them this morning for the last hour with no response - even though it clearly says theyre online. This app would be great but it's probably the worst support I've experienced in my 5 years as a shopify seller.

Great APP and customer service. Emma is very friendly and prompt with her response. very impressed. will continue use this APP.

Updated Review: While my initial experience was not positive, the app's team reached out to me to apologize for the inconvenience and assure me that this is not a typical experience and that the issue has been addressed. Original Review: I wanted to like this app, it is easy to use and looks good. However, it says it offers conditional logic, but I was unable to get it to work. When I reached out to them for support, I was never able to reach anyone or get any responses.

Thanks to Emmaa's help, I finally let our form clean and tidy. It's good enough to be published and I want to give 5 stars to the help!

Very convenient application. And the best thing about this company is support. If something is not clear - they are always in touch and help solve the problem.

The customer service was prompt and fixed any issues we had in a timely manner. I have been using them for years on another one of our sites and that's why when I built a new site I went back to get their form again.

Thank you Emma! The entire process was smooth, and I am very satisfied with the assistance I received. Highly recommend!

Very simple to set up, I had a couple of questions and received very quick support from Emma! Great app and excellent app support.

It is a great app with good features and the developers provide quick support and guidance via the support executive. I used the Form builder for my app and I like it so far! Would recommend anyone who would like to Customize a form.