Taranker.Com Logo
Powerful Contact Form Builder logo

Customer reviews: Powerful Contact Form Builder

The Shopify Form Builder app helps merchants create customizable contact forms to improve customer engagement. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (2,164)

Overall rating
4.9

What Merchants Think

Merchants have a very positive impression of the "Powerful Contact Form Builder," commending its user-friendly interface, comprehensive feature set, and particularly the outstanding customer support. Many users mentioned returning to the app after trying other solutions, indicating strong loyalty due to both functionality and excellent service.

Key Strengths

  • Exceptional customer support, especially from Emma, who is frequently mentioned for her helpfulness, patience, and problem-solving skills.
  • Easy-to-use and intuitive user interface that requires minimal technical knowledge.
  • High customization flexibility to fit various website needs.
  • Quick response times from the support team, often resolving issues in minutes.
  • Extensive features like conditional logic, responsive design, and seamless integration with CRMs.

Common Concerns

  • Some merchants experienced initial setup issues, often resolved swiftly with support assistance.
  • Aesthetic styling of forms can sometimes be challenging and requires detailed instructions for customization.
  • Occasional bugs in form functionalities, typically addressed quickly by the support team.

Final Thoughts

The "Powerful Contact Form Builder" is highly regarded for its robust functionality and remarkable customer service. The app stands out for its ease of use and the accessibility of its support team, particularly Emma, making it a reliable choice for merchants seeking a comprehensive form solution. While some setup and customization challenges exist, the prompt and effective customer assistance significantly enhances the user experience, making it a highly recommended tool for enhancing customer interaction on Shopify stores.

My Stubby

Oct 06, 2024  on Shopify

EMMA! You are a super star!! Can't thank you enough for your prompt support and quality app! Keep up the great work!

Mint Luxury Vintage

Oct 06, 2024  on Shopify

The app is quick and easy to use. Emma helped me with any questions I had and solved them ASAP. Amazing experience using the app so far.

Collection Design Eu

Oct 06, 2024  on Shopify

I've been using this form builder for my website, and it’s incredibly easy to set up, even without prior web knowledge. It integrates seamlessly with my theme and works perfectly. I had an issue with one of the forms, but Emma from customer support quickly provided a solution and got everything back on track. Highly recommend this app for anyone needing a simple and reliable form solution.

Kaija's Kreations

Oct 04, 2024  on Shopify

I was having problems with receiving the email after someone placed an order. However, the global team was quick to fix the issue. They even worked over their schedule hours of operation to help me. Emma was amazing! Thank you Emma for your help!

SetUpNails

Oct 03, 2024  on Shopify

Very easy to use even without pro. However, Pro does come with some features I was looking for so I may upgrade since its only about $9. Customer support was pretty helpful. Emma was able to help me with my form and answered all my questions.

iVisitDoc

Oct 01, 2024  on Shopify

Support from Powerful was excellent and responsive. Emma not only answered all the questions promptly but also provided clear and detailed explanations. Her professionalism and attentiveness made the entire experience smooth and efficient. It was a pleasure to receive such high-quality support!

SincerelyStyleD

Sep 29, 2024  on Shopify

Emma was very patient and kind throughout the contact form process. She sent me screenshots and videos so that I would be able to do it myself next time if needed. Thank you Emma for everything!

Winter Blooms Boutique

Sep 26, 2024  on Shopify

The form builder has many usages. However, it is not user friendly if you have basic plan. I started with the Basic plan which let user to build only 1 form. That's okay if you're testing the app first. I followed the instruction to embed the form to a page and for some reason it didn't work. I had to ask customer support for help. Emma was great! Apparently there are fields like "Date" fields that are only available to "Pro" plan users but cannot be removed from the form if you have "basic" plan and it caused the embedding issue. I think that is a bug that needs to be resolved. Emma removed the date fields from her end and I was able to see the form on my page now.

Grab The Deal

Sep 26, 2024  on Shopify

I am extremely impressed with the support team! They are consistently prompt, professional, and thorough in addressing my questions and concerns. It’s reassuring to receive such reliable and efficient service. Keep up the excellent work!

Nourelle Beauty

Sep 24, 2024  on Shopify

This app is really simple and easy to use. The customer service team were really quick to help with any inquiries that I had. Emma helped me to change some colours on my form to make it more customized to my website. Emma was also really quick to communicate with me. Thank you!

Fox-Rings

Sep 23, 2024  on Shopify

We've been using this app for most of our form leads and it works great. Excellent interface, solid database management and most of AMAZING CUSTOMER SERVICE

Teaps

Sep 22, 2024  on Shopify

I downloaded the free version of this app and decided to try out a single form on my store. The app gave a lot of customization options. I also needed assistance integrating it into my store and the customer support team was extremely responsive and helpful. Ultimately, I decided to not use the form right now, but would still recommend this app to other store owners who are looking for a completely customized solution.

Funny Bones Inc.

Sep 22, 2024  on Shopify

We have been using the Contact Form Builder for a couple of years now and haven't had any problems with it until just recently.....Emma and the rest of the team were very responsive and troubleshooted the issues we were having with some of our forms in a very timely manner. An absolute pleasure to deal with.

Ice-Watch

Sep 19, 2024  on Shopify

This App really fits our needs and is easy to configure. Build extra complete and custom forms in few seconds and publish them to your Website in two seconds. Support team, especially Emma, is really fast and will help you to solve quickly all your requests. I recommend.

Shahzeb Saeed

Sep 18, 2024  on Shopify

This form builder is super easy to use and saves me so much time! The features are amazing, and the support is very helpful. Thank you! – Emma"

REDTIGER Official

Sep 17, 2024  on Shopify

Emma was very enthusiastic in helping me achieve the functionality I needed, and at the same time, the table itself is also very powerful, especially the logical judgment function. I will recommend this app to everyone!

Hawkins New York

Sep 16, 2024  on Shopify

We installed powerful form builder with the intention of swapping out our existing form app that did not offer quite as in depth of an integration with Shopify. We created three simple contact forms based on wholesale application templates provided in the app, however when we ran them through our ADA compliance testing they came back with over 100 errors. Upon bringing this up with the app support team, we were told their app does not have the ability to add those features. We would highly caution against using this app to avoid ADA litigation.

Plain Vanilla Online

Sep 16, 2024  on Shopify

Although we faced some issues receiving internal notifications several times, Emma at Globo support was always quick to respond and patient with our enquiries. We also use a few other Globo apps and are always very satisfied with their support response!

Usedguns

Sep 16, 2024  on Shopify

Emma and the team at Globo have been a massive help to get my contact from exactly where I want them, working exactly how I need them to!

KAMA-ASA : Boutique d'ustensiles de cuisine japonais

Sep 15, 2024  on Shopify

フィールド設定に不具合がありましたが、エマさんに迅速に対応していただきました。 日本語での問い合わせでしたが、説明も丁寧で非常にわかりやすかったです! 大変助かりました!ありがとうございます!

Scroll to Top