Maria is one of the best customer service representatives I have ever had. So patient and understanding she helped me understand the process step by step. Took her time to make sure my service was fulfilled. Fantastic service!

I would like to give a great review to a wonderful customer service rep named Celia, she really good support, i will take her 5-star rating

Maria is very helpful. Guided throughout the process with each and every step and also very patient with customer

Amazing customer service provided by Aimee to address our concern regarding the stock synchronization between DSers and Shopify!

I faced some difficulty as a new user But Selena was really helpful and patiently responding to all my questions. thanks for all the help Appreciate it Selena ! She is really a gem in the company.

Fui atendido pela Vivian que se mostrou muito atenciosa e prestativa, sanando todas minhas duvidas e resolvendo todas as minhas pendencias.

I recently reached out to DSers customer service and had the pleasure of being assisted by Vivian. From the moment she responded, her professionalism and genuine care were evident. She not only resolved my issue with impressive expertise but went above and beyond to ensure everything was perfect. Even after my initial problem was solved, Vivian continued to offer assistance, asking if there was anything else she could help with. Her thorough and attentive approach made me feel truly valued as a customer. DSers is fortunate to have such an incredible asset in Vivian, who truly adds outstanding value to their team.

omg, this is what im talking about, this is customer service, Luna helped me very nicely and fast as hell , if she couldnt help me with that i could stick in this situation for 1 week, thanks luna

L'intégration avec AliExpress est fluide, et la gestion des commandes est très intuitive. C’est un excellent outil pour les entrepreneurs dropshipping, avec une interface claire et des fonctionnalités pratiques pour optimiser les ventes.

I recently had the pleasure of working with Chloe, a support specialist at DSers, and I cannot praise her enough for her outstanding assistance. I had been struggling with an ordering and payment issue on my account for over two weeks, which had caused significant delays in my business operations. Despite my repeated attempts to resolve the problem, I faced roadblocks at every turn—until Chloe stepped in. From the moment Chloe took over, her professionalism and dedication were evident. She listened attentively to my concerns, reviewed the issue thoroughly, and assured me that she would work diligently to find a resolution. She explained each step she was taking and even provided me with additional tips to ensure my account functioned smoothly moving forward. What truly stood out was Chloe's problem-solving ability. Not only did she fix the ordering and payment problems, but she also went above and beyond by ensuring my future transactions would proceed without hiccups. Chloe's commitment to excellence and her empathetic approach turned a frustrating experience into a positive one. She demonstrated what customer support should be—responsive, knowledgeable, and genuinely invested in the customer’s success. Thanks to Chloe, my business is back on track, and I have full confidence in using DSers going forward. I highly recommend DSers for their exceptional platform and especially for their incredible support team, exemplified by Chloe’s stellar service. She is a true asset to DSers and a shining example of top-tier customer support.

Muy buena herramienta y el servicio al cliente muy bueno con Chrissy, aclara tus dudas aunque el idioma se ha diferente

"Exceptional Support from Hayley!" I had an incredible experience working with Hayley on Dser. She was extremely knowledgeable, patient, and went above and beyond to help me with my issues. Hayley's professionalism and positive attitude made a potentially stressful situation so much easier. Thanks to her, I was able to solve my problem quickly and efficiently. If you ever need assistance on Dser, Hayley is the person to ask for! I truly appreciate her dedication and support.

Zico at DSer's was a life saver and helped walk me through the steps to properly fulfill my orders. Thank you Zico!

I had a consultation on DSers, and Neva was incredibly professional, quick, and efficient at all times. Her attention was kind and clear, patiently resolving my questions and providing an excellent service experience. DSers definitely has a great team, and Neva is a perfect example of that. Thank you so much!

not too sure about the app, but customer service is good and fast , Zico helped me understand the process and guide me through it.

I recently had the pleasure of interacting with Zico customer service team, and I must say, they exceeded my expectations. From the moment I reached out, the response was prompt, professional, and genuinely friendly. He solved my problem in a matter of minutes.

Entrei em contato com a equipe de suporte e tiveram paciencia e atenderam muito bem, o atendimento foi com Aimee!

Villanelle was amazing she was very helpful and took all the processes to fix my Problem in the same chat thank you very much

Pues muy bien la verdad, la app es súper buena calidad y el servio al cliente por igual la verdad trabaja muy bien, y Zeo hace un trabajo espectacular la verdad ayuda en todo y quita cualquier duda que tengas, gracias.

Zoe was wonderful she really helped me with an issue in my store and respond to all my questions making me resolve all of my problems¡ amazing work , thank you so much Zoe :)