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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,393)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Super Slushie

Feb 11, 2025  on Shopify

I had an issue that left me feeling quite confused, but thanks to Chloe from the DSers support team, everything was resolved smoothly! She responded quickly and provided clear, step-by-step guidance, making the entire process much easier. Her professionalism and efficiency truly made a difference. I really appreciate her patience and support! Thank you, Chloe!

Aqua Fusion

Feb 11, 2025  on Shopify

Luna from DSers was very helpful in solving the problem, I deeply recommend this app for any shopify users to have seamless automation

cosmo elix

Feb 11, 2025  on Shopify

Lydia is the best support person i have ever talked to , she is brilliant and very kind , i recommend auto ds to give her promotion as she is definetely the right person

Envycenter.ch

Feb 11, 2025  on Shopify

Merci pour votre accompagnement et votre aide. Vous avez été disponible et patiente. Merci pour votre aide à résoudre de manière compréhensible le problèmes

Gonsac

Feb 11, 2025  on Shopify

Gloria was a great help to me following the latest DSers update. She was able to quickly provide me with the solution that solved the problem I was having. Keep her!!!

Flare Finds

Feb 10, 2025  on Shopify

I had an amazing experience with the customer support team! From the moment I reached out, they were incredibly responsive and helpful. They took the time to understand my issue thoroughly and guided me through the solution step by step. Not only did they resolve my problem quickly, but they also made sure I felt confident moving forward with the information provided. Their professionalism and friendly attitude made the entire process stress-free. I highly recommend their support service to anyone looking for reliable assistance!

Boutique Bien-être

Feb 10, 2025  on Shopify

Je tiens à remercier "Madame Villanelle" pour son aide précieuse sur Dsers - AliExpress Dropshipping Partner via la plateforme Messenger. J’avais une problématique de connexion qui durait depuis plusieurs jours, et grâce à son expertise et sa patience, j’ai enfin pu la résoudre. Elle a pris le temps de vérifier chaque détail et de me guider étape par étape dans les démarches à suivre. Son professionnalisme et sa réactivité m’ont été d’une grande aide. Un grand merci pour son accompagnement efficace !

Holiday Rizz

Feb 10, 2025  on Shopify

I had the pleasure of interacting with Zoe on this app, and I can't express enough how helpful she was. From the moment I reached out, Zoe was incredibly attentive, providing clear and thoughtful responses to all my questions. Her patience and knowledge truly made my experience seamless and enjoyable. She went above and beyond to make sure I had everything I needed, offering insightful advice and practical solutions that really made a difference. Thank you, Zoe, for your exceptional support—you're a real asset to this app!

Defined Style

Feb 10, 2025  on Shopify

I had an issue and reached out to customer service, where Krystal assisted me. The service was amazing!

Acqua Smile

Feb 09, 2025  on Shopify

Amazing and outstanding help from Blanca she helped me resolve my difficult and confusing problem with my DSer's account. Thank you!

Hanbelle

Feb 09, 2025  on Shopify

I had some trouble syncing my Shopify orders to the platform but the staffs are very helpful guiding me through all the steps with ease. Definitely recommended!

linusSays

Feb 09, 2025  on Shopify

Elora was THE nicest MOST helpful and informative agent on dsers. she is quick and responds quicky w great screen shots.

NOJ

Feb 09, 2025  on Shopify

die Sandy hat mir sehr weitergeholfen. Am Anfang dachte ich, es wird nichts daraus, weil es nur per Chat ist. Abber es ging so schnell und einwandfrei. Ich bin mehr als positiv überrascht. Vielen Dank!!

Feline Style

Feb 09, 2025  on Shopify

I recently had the pleasure of interacting with the DSers customer support team, and I must say, they truly went above and beyond to assist me! I was facing an issue with my order, and their team responded promptly, listening attentively to my concerns and offering tailored solutions. Their expertise and professionalism were evident throughout our conversation. Thanks to their dedication and support, the issue was resolved swiftly, and I was able to continue with my business seamlessly. The level of personalized attention and care I received was impressive, to say the least! Kudos to the DSers customer support team for their outstanding service! Their commitment to customer satisfaction is genuinely appreciated, and I highly recommend DSers to anyone seeking a reliable and supportive partner for their online business needs!

Velisia Milano

Feb 09, 2025  on Shopify

Merci à Blanca de m'avoir aidé rapidement et d'avoir été patiente pour régler mon problème. je recommande.

Lizard Vigilante

Feb 08, 2025  on Shopify

⭐️⭐️⭐️⭐️⭐️ Great Experience – Thanks, Myra & DSers! DSers has been a huge help for LizardVigilante.com! The platform makes sourcing and managing products so much easier, and Myra’s support has been fantastic. The products I’ve found through DSers are really resonating with my customers, and I’m seeing great results. Definitely recommend it to anyone looking for a reliable way to sell!

Auruu

Feb 08, 2025  on Shopify

Thanks for your help Holly! I was dealing with that issue all day and you gave me a simple solution. I appreciate you.

Humia Shop

Feb 07, 2025  on Shopify

O app simplifica muito o trabalho com a importação dos produtos mais também quero destacar o atendimento do suporte que é excelente com atendimento imediato e um time com excelente conhecimento, nesse momento quero parabenizar a atendente Vivian pela sua presteza, atenção e dedicação para solucionar meu problema. Obrigado.

Bella Imperatriz

Feb 07, 2025  on Shopify

Nunca tive um suporte tão excelente antes. Villanelle Maravilhosa, muito obrigada!!! Atendimento impecável, nota mil!!!

Deposhe

Feb 07, 2025  on Shopify

Had a issue that i really couldn't figure out so i clicked onto the live chat and Rfimp really helped me out and made it so simple for me to understand, super happy with this service

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