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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (32,131)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Darctic

Dec 01, 2024  on Shopify

I would like to express my sincere appreciation for Selena's exceptional assistance. She addressed all of my queries with professionalism and efficiency, ensuring that I was completely satisfied with the support provided. I am extremely pleased with her help and am happy to give her a well-deserved 5-star rating. Thank you, Selena!

Dockside

Dec 01, 2024  on Shopify

Great Customer Service from DSers and Elora I had a great experience with DSers' customer service agent Elora. They were quick to respond, patient, and provided clear, helpful guidance to resolve my issue. They even followed up to ensure everything was working smoothly. Excellent support that made the process easy and stress-free!

Automobile

Dec 01, 2024  on Shopify

J'ai eu un problème dans l'application que je n'ai pas pu résoudre depuis 3 jours. Heureusement, quand j'ai contacté le support, RITA (un agent) a résolu mon problème en quelques minutes seulement. Merci beaucoup, RITA pour ton service impeccable et tes réponses rapides, compréhensibles et claires.

LojaMixVersatil

Dec 01, 2024  on Shopify

I would like to thank the Dsers team for their complete competence and quick and accurate resolution. I would like to thank the attendant Rita for her friendliness and professionalism. Thanks everyone!

Activa Homme

Dec 01, 2024  on Shopify

Maria, muito obrigado pelo seu atendimento, suas orientações foram claras e solucionaram os problemas de mapeamento> Parabéns!

MELANUS JEWELRY

Nov 30, 2024  on Shopify

I'm So Grateful To "Selena" . I Was Having Problem Importing My Products From Shopify To Dsers Again, And She Was Very Quick & Helpful. Thank You "Selena" For Your Help and service. And Thanks Dsers For This Great App.

JANESBY

Nov 30, 2024  on Shopify

Vivian he helped me to fix my problem in no time. Thanks for quick response as well. He is working really well and really appreciate him.

benedore

Nov 30, 2024  on Shopify

Aurora has went above and beyond to assist me today. She is so smart and patient. I received a 5 star service from her. She is the best!

LED Lights For Sale : Affordable LED Solutions : Wholesale Prices

Nov 30, 2024  on Shopify

The support I received was excellent and fast. I don't have time to wait around while money is slipping through my fingers. Dsers was able to handle 2 inquiries very fast. Vivian from support handled it all via Messenger. We sent screenshots back and forth until the issues were resolved. She is excellent!

My trunk

Nov 30, 2024  on Shopify

J'avais beaucoup de doutes, j'étais presque en train d'abandonner le dropshipping, mais j'ai finalement trouvé un excellent conseillère pour l'expliquer, même à des débutante comme moi. Vivian , ma motivé a continuer. J'espère que vous avez la chance que j'ai eu de tomber sur elle. Merci Vivian

MagisKIDS

Nov 30, 2024  on Shopify

Aurora a fait un travail remarquable, elle a su trouver une solution rapide à mon problème, je l'a remercie beaucoup.

SIRVZY

Nov 30, 2024  on Shopify

Vivian was amazing! She remained patient, so kind, and so helpful. She helped me resolve 3 issues in a very short time. Thank you so much for being a great customer service representative, Vivian!

Erotic Wardrobe

Nov 30, 2024  on Shopify

It is a really great service. I was struggled on a problem, but Chloe from the customer service helped me to solve my problem. It is really great to know, that I can have immediate help if I have got any difficulty.

WhiskerDen

Nov 30, 2024  on Shopify

Chrissy helped me so professionally and with a lot of patience. fantastic service and credit to the team. if i have any problems in the future i hope Chrissy is available to help me

AEURBANVARIETY

Nov 30, 2024  on Shopify

I really like the customer service they have here. They explained everything very well. Especially Chrissy who knew how to teach me how to use the tools with all the time in the world for my knowledge. Thank you and I really appreciate it.

SadGarf

Nov 30, 2024  on Shopify

Live chat support agent , Maria was incredibly quick and knew exactly how to fix the issues I had , thank you.

Global Tek Gear

Nov 30, 2024  on Shopify

I am very new to this. So, I have a lot of question, and the answers need to be explained to me like a picture book. Celia was very kind and understanding of my question today. She gave me precise answers that made me confident to make the change she suggested.

My Store

Nov 30, 2024  on Shopify

Excellent Service! I was extremely satisfied with the support I received from the Dser team. They handled my request quickly and efficiently, resolving the issue with great professionalism. Communication was clear and courteous, and they provided all the necessary information to proceed without any hassle. I highly recommend their services to anyone looking for top-notch customer support. Thank you again!

Shavest

Nov 30, 2024  on Shopify

Rita, vous êtes juste incroyable, compréhensible, vous avez même parlé dans ma langue sans aucun soucis ni même de fautes. Vous êtes empathique et génial continué comme ça ET TRES RAPIDE Fast !

InnovaGlow

Nov 30, 2024  on Shopify

Rfimp es la mejor persona, resolvió mi problema de forma rapida y cordial. ¡Mas personas como el, por favor!

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