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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,774)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

L'ÉLÉGANCE EN CHAQUE DÉTAIL

Jan 16, 2025  on Shopify

je me suis permis de laisser ce commentaire dire combien je suis ravi de pouvoir tomber sur un professionnel de top niveau qui m'a aidé résoudre un problème rencontré sur un traitement de commande, il etait à l'écoute, patient et aussi bienvaillant, je tenais vraiment a lui dire merci, car c'est quelqu'un et gentil, merci encore une fois. Jean Louis

Luxorvana

Jan 16, 2025  on Shopify

I am really satisfied with the customer service help I received. Holly was very helpful and thorough in her work. She did not give up and made sure the problems were solved.

My Store

Jan 16, 2025  on Shopify

My helper was so friendly and nice. She walked me through the steps I needed help with and made sure I was on the right track. Thank you so much friend.

okue

Jan 16, 2025  on Shopify

I didn't know how to update my stock manually, and Holly was very helpful and patient with me, explaining everything step by step.

Enigma Allure

Jan 16, 2025  on Shopify

The support I received was excellent and fast. I don't have time to wait around while money is slipping through my fingers. Dsers was able to handle 2 inquiries very fast.

ShopyUnivers

Jan 16, 2025  on Shopify

It is a very good application, we have customer service, with a very fast response, competent, thank you.This is a very good site for dropping.

NeOva

Jan 16, 2025  on Shopify

Fiona a été d'une aide précieuse et a répondu très efficacement et rapidement à toutes mes questions. Service client au top même avec le plan gratuit !

Zorelie

Jan 15, 2025  on Shopify

Tôi muốn gửi lời cảm ơn chân thành đến Maria, tư vấn viên của Dsers, vì sự hỗ trợ tuyệt vời mà cô ấy đã mang lại. Maria thật sự rất tận tâm, chu đáo và cực kỳ chuyên nghiệp. Cô ấy không chỉ giúp tôi giải đáp mọi thắc mắc mà còn đưa ra những giải pháp cụ thể và thiết thực để tối ưu hóa công việc kinh doanh của tôi. Maria luôn kiên nhẫn lắng nghe và hiểu rõ nhu cầu của tôi, sau đó đưa ra các hướng dẫn chi tiết và dễ hiểu. Nhờ có sự hỗ trợ của cô ấy, tôi đã biết cách sử dụng Dsers hiệu quả hơn và tự tin hơn trong việc vận hành cửa hàng. Sự nhiệt tình và chuyên môn của Maria thực sự là một điểm sáng trong trải nghiệm của tôi với Dsers. Tôi rất biết ơn sự giúp đỡ này và chắc chắn sẽ tiếp tục sử dụng dịch vụ của Dsers cũng như giới thiệu đến bạn bè. Cảm ơn Maria rất nhiều!

Kanasu Enterprises

Jan 15, 2025  on Shopify

Maria worked with me to understand the process for pricing of products for my store. She is absolutely wonderful, and also shared screenshots with me to illustrate the point, making it visually understand faster. Response time is very good. I wish her all the best!!

Home Tronics Direct

Jan 15, 2025  on Shopify

I unfortunately had to delete my account and had Lucy to assist me. Very professional and extremely helpful. Thank you Lucy

Clicnow

Jan 15, 2025  on Shopify

El servicio de atención al cliente es excepcional, en mi caso Blanca, me ayudo con mi primer pedido, muy recomendable

Attire Blue

Jan 15, 2025  on Shopify

Great support team for any issues related to the app. I was facing some issues post-installation of the app and Zoe helped and guided me through that whole process. Good work!

Shop Jobie

Jan 15, 2025  on Shopify

Marie was fantastic! She showed amazing patience and understanding and walked me through the numerous questions to help get my issue resolved. I'm new to Dsers and had no idea where to find products to import to my store and her knowledgable, caring, and joyful attitude was refreshing! Jo Baumgartner Shop Jobie

Finery Squared

Jan 14, 2025  on Shopify

I am a rookie in this space, I waited too long to process my client's order. It was cancelled. I connected with Fiona in Ali Express, she was understanding, knowledgeable, and patient with me. Fiona helped me to understand the process and directed me in the right direction. As far as I am concerned, she is a STAR, good job Fiona!!!

Cuddlio

Jan 14, 2025  on Shopify

Amazing drop shopping service as well as amazing 24/7 customer service. Kimi was quick to respond, quick to identify any problems I had with the service, and quick to give me the solution. A great app with great people working behind it. Thank you!

FootyTutor

Jan 14, 2025  on Shopify

Great tool to help automate the fulfillment process and the customer support is excellent. Great experience for me.

Zerifo

Jan 14, 2025  on Shopify

Fui atendido pela Olivia muito rapidamente! Foi muito atenciosa, objetiva e me ajudou a resolver o meu problema 100%!

Happy Tails supply

Jan 14, 2025  on Shopify

Sandy was very supportive and resolved my query very efficiently. Great customer service! Thank you Sandy.

The Science Hut

Jan 14, 2025  on Shopify

DSers is an absolute game-changer for eCommerce businesses. This app is packed with features that streamline the dropshipping process, making it more efficient and less time-consuming. One of the standout features is its ability to process bulk orders in just a few clicks. Instead of spending hours placing orders manually, it can fulfill hundreds of orders simultaneously, saving valuable time that I can be reinvested into growing your business. The supplier management feature is another big plus. DSers allows you to connect with multiple suppliers seamlessly, ensuring you always have a reliable source for products. This feature also provides the flexibility to switch suppliers quickly if needed, which is crucial for maintaining consistent stock levels and customer satisfaction. Product mapping is intuitive and user-friendly, allowing you to map multiple suppliers to one product easily. This ensures that you have backup options if a supplier runs out of stock or if shipping delays occur, which can be a lifesaver during peak seasons. DSers’ integration with Shopify is smooth and hassle-free. The app syncs order details in real time, reducing errors and making inventory management a breeze. The analytics and reporting tools are also incredibly helpful, offering insights into sales performance and helping me make data-driven decisions. Lastly, the customer support is top-notch, especially Rin who always goes the extra mile to ensure you get the support you need. The DSers team is always ready to assist, providing quick and effective solutions whenever I encounter issues. I highly recommend this app to anyone looking to optimize their dropshipping operations and scale their business.

GLASSARI

Jan 14, 2025  on Shopify

Ich hatte heute ein Problem bezüglich des Lagerbestandes eines Produktes von mir und wusste einfach nicht weiter. Die liebe Vivian hat mir gottseidank so großartig weitergeholfen und mir jederzeit tolle antworten auf meine fragen gegeben mit screenshots, damit ich ein noch besseres verständnis habe. sie ist eine ausgezeichnete kunden-supporterin und leistet tolle arbeit. vielen dank vivian! :)))

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