I emailed customer service to ask if they could change the currency of my store (for the 3rd), and I received a response from one of the agents named Tess in less than an hour. Got the job done for me, and I was delighted!

Great support service from Leah. She gave me some instructions on how to reset my account. Very helpful!

I cannot say enough good things about the customer service I received from Olivia at DSers! She went above and beyond to help me with my issue, responding quickly, patiently, and with such a friendly attitude. Olivia not only answered all my questions thoroughly, but also made sure I fully understood every step of the process. Her professionalism and kindness turned a potentially stressful situation into a smooth and pleasant experience. It's clear that DSers truly values their customers, and Olivia is a shining example of that. Thank you so much for your outstanding support!

Elora has helped me today with automations and a few question. Wonderful costumer support. Thank you

DSers makes dropshipping 10x easier. The platform is reliable, and their customer support is excellent — quick responses, clear help, and real humans who know what they’re doing. I fixed an order issue in minutes thanks to their Messenger team. Highly recommend.

I had an excellent experience with the tech support team, especially Maria. She was incredibly helpful, patient, and quick to resolve my issue. Her professionalism and clear communication made everything so much easier. The app itself is also fantastic—user-friendly, reliable, and full of useful features. With great support like Maria’s and such a solid app, I highly recommend it to anyone looking for quality service and performance.

I had an issue with an order and shipment, and Teresa helped me with excellent service—straight to the point and exactly what I needed. She solved my problem quickly. I have no words to thank her enough. So polite and professional throughout.

Great service from Blanca! helped me sort out an issue very quickly and was very supportive. Highly recommend and fantastic response and help! Thank you.

Zoe helped me fix a problem between Shopify > AliExpress > DS'ers and the actual reseller/store. It was a mighty issue that needed a simple solution imo. However it just turned into a headache talking to all these channels that had to to their part. Eventually Zoe helped me through this entire process which pinpointed exactly where and why my order was being stuck. It saved my day and really helped me understand the process of how things work. It was a learning day and want to thank Zoe for helping me in this process while taking her time to make me understand with printscreens and extra information just to help me out. It made me feel like an actual customer myself.. hehe. Thx again Zoe!

Big thanks to Rick from support team! I’m new here and was totally confused with my first test order. He helped me step by step and made everything easy. Super kind and professional. Really appreciated! Thanks a Lot!