Absolutely wonderful to work with. The chat is a god send especially since I am new to website sales. they answer all of my questions and help me with every step. I have not run into any unanswered problems or issues

The app can be quirky (because it's web-based). However, I had some very specific question I couldn't figure out about the app, but I requested help over Messenger and within a couple minutes Cyril was able to help and answered every question, helping me solve my original question and even troubleshot my issues himself. Highly recommmend. IF you EVER have any issues, just contact them, they're highly receptive and helpful.

I had an excellent experience with Holly from the DSers support team. She was extremely patient, professional, and knowledgeable, and guided me step by step with my dropshipping and Shopify fulfillment questions. She clearly explained the correct setup for tracking and shipping carriers, which saved me a lot of time and confusion. What I really appreciated was her quick responses, clear explanations, and friendly attitude throughout the conversation. It truly felt like she cared about solving my issue properly rather than giving a generic reply. This level of customer support is exactly why DSers stands out as a dropshipping partner. Thank you, Holly, for the outstanding support — keep up the great work!

extremely helpfull supportand solved a problem with a product quantity problem in aliexpress. would reccomend all

Awesome app and top notch customer support I had a case on one of the busiest seasons of the year and Blanca were a great help. Very responsive, kind and got the issue sorted out in two minutes

Très bien renseigné par le service client, réponses rapides et efficaces. Je suis très satisfait du service et de l’accompagnement. Merci AliExpress !

DSER’s service is really fast and their resolution process is excellent. What I liked the most is that there is a real person available live who listens to your problems and provides solutions in real time. Ashley was very helpful, patient, and professional throughout the conversation, and he made sure to ask if I was happy with the resolution before ending the chat. Overall, a great support ...

Tammy recommends DSers - AliExpress Dropshipping Partner. I had a wonderful experience with customer support very patient and understanding. He walked me through the process and had me back up and running in no time.

I highly recommend the DSers app. The service is incredibly fast and reliable. I just received support from Holly, and she solved my problem within a few minutes — clear, patient, and very professional. Big thank you to Holly and the entire DSers team. Great app and excellent customer support!

merci pour votre temps , vous m'avez accompagné avec patience et respect, tu as fini pour régler mon problème, je suis reconnaissante, vous excellent et profesonniel, merci pour votre service boutique lomirat soumia