I encountered an issue with product stock saying sold out, when in reality it wasn't. I contacted DSERS support through facebook messanger, and support was able to help me. I am fairly newer to dropshipping, so some areas to find things I wasn't sure on. The representative guided me where to go, and using picture guides, which made this process incredibly easy. The representative that assisted me was patient, very helpful and knowledgable or the DSERS program, along with Shopify. Definitely recommend this company.

Elora is such a nice person she help me through all the process of fulfilling order she made my day thanks a lot Elora

Aurora, da equipe do Dsers, sem dúvida, me ajudou muito para resolver o problema que tive em relação ao estoque dos produtos da minha loja. Eu estava vendo o estoque como esgotado antes de resolver o problema.

Masive thanks to Zico who helped me out. Response was realy fast and gave me all information to solve my problem. It took only few minutes and my shop was working out again. One more time: Massive thanks to Zico!

I recently had an issue that seemed daunting, but thanks to Zico, I found a solution quickly and efficiently from the moment I reached out. Zico was incredibly attentive and genuinely invested in resolving my problems. I am technologically challenged, and he was very patient with me. Zico took the time to understand my concerns and patiently walked me through each step of the process,

I was facing some issues with my account and initiated live chat. Frankie from customer support joined and helped me resolve all of my queries. Very professional and knowledgeable.

thank you so much for your quick help , i really apreciate it yesssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss

I had the pleasure of being assisted by Rita, and I must say her customer service was truly exceptional. She was very professional, patient, and went above and beyond to answer all my questions clearly. Rita made the whole process smooth and stress-free, showing genuine care and understanding of my needs. It’s rare to find someone so dedicated and supportive — her guidance really stood out. I truly appreciate her help and highly recommend her for outstanding customer service!

Krystal was such an amazing person to work with. She was very patient with me. I had a number of questions, and she worked with me going over and beyond to make sure she understood my question, and she was answering what I asked. She also helped me to navigate the systems. I felt overwhelmed before the chat and now I feel that I have a greater understanding of how to proceed after receiving Krystal's help.

Rita took her time helping me with extreme detail and care. Above and beyond - honestly I would have given up on this app if she didn't help me so well. Thank you!