Absolutely wonderful to work with. The chat is a god send especially since I am new to website sales. they answer all of my questions and help me with every step. I have not run into any unanswered problems or issues

The app can be quirky (because it's web-based). However, I had some very specific question I couldn't figure out about the app, but I requested help over Messenger and within a couple minutes Cyril was able to help and answered every question, helping me solve my original question and even troubleshot my issues himself. Highly recommmend. IF you EVER have any issues, just contact them, they're highly receptive and helpful.

I had an excellent experience with Holly from the DSers support team. She was extremely patient, professional, and knowledgeable, and guided me step by step with my dropshipping and Shopify fulfillment questions. She clearly explained the correct setup for tracking and shipping carriers, which saved me a lot of time and confusion. What I really appreciated was her quick responses, clear explanations, and friendly attitude throughout the conversation. It truly felt like she cared about solving my issue properly rather than giving a generic reply. This level of customer support is exactly why DSers stands out as a dropshipping partner. Thank you, Holly, for the outstanding support — keep up the great work!

extremely helpfull supportand solved a problem with a product quantity problem in aliexpress. would reccomend all

Awesome app and top notch customer support I had a case on one of the busiest seasons of the year and Blanca were a great help. Very responsive, kind and got the issue sorted out in two minutes

Très bien renseigné par le service client, réponses rapides et efficaces. Je suis très satisfait du service et de l’accompagnement. Merci AliExpress !

DSER’s service is really fast and their resolution process is excellent. What I liked the most is that there is a real person available live who listens to your problems and provides solutions in real time. Ashley was very helpful, patient, and professional throughout the conversation, and he made sure to ask if I was happy with the resolution before ending the chat. Overall, a great support ...

Tammy recommends DSers - AliExpress Dropshipping Partner. I had a wonderful experience with customer support very patient and understanding. He walked me through the process and had me back up and running in no time.

I highly recommend the DSers app. The service is incredibly fast and reliable. I just received support from Holly, and she solved my problem within a few minutes — clear, patient, and very professional. Big thank you to Holly and the entire DSers team. Great app and excellent customer support!

merci pour votre temps , vous m'avez accompagné avec patience et respect, tu as fini pour régler mon problème, je suis reconnaissante, vous excellent et profesonniel, merci pour votre service boutique lomirat soumia

Had a great exchange with Blanca! Lovely customer support! She did an amazing job and explained everything very nicely. My problems got solved

The app was wonderful. It worked well past what i expected, the customer support is top tier as well!

I'm new to selling online and had my first orders last month. I thought all I had to do was hit dsers fulfillment and that's all. Three weeks later I discovered that the orders hadn't been placed because I had to place them for the buyers. A million thanks to Dsers customer service for their patience and knowledge on how to help me through this learning stage. You guys saved my butt!!

"Excellent app with outstanding support! Lacey from the chat support team was incredibly helpful and responsive when I needed assistance. She provided clear guidance and went above and beyond to ensure I had everything I needed. The app itself makes dropshipping so much easier, and knowing there's a great support team like Lacey behind it gives me confidence. Highly recommend DSers to anyone serious about their dropshipping business! "

I have been looking for a long time to help import products to my store and I stumbled upon Dsers. When I couldn't figure out how it worked, I jumped on the Chat box and it was there that I truly got surprised. Celia was very patient and thorough in her instructions on how to get things accomplished in Dsers. Excellent job Celia.

vengo de mudasrme de auto ds a DSer y es mil veces mejor y gratis y el servicio al cliente es excepcional 10000% usenla

The interface is easy to use and support is always available, making it the best solution on the market.

I want to thank Cyril for being very knowledgeable and helpful. This customer service specialist was very patient and understanding. A true professional.

DSers has been an absolute game-changer for my dropshipping business. Their customer service is truly top-tier—responsive, patient, and incredibly helpful. They walked me through every step of the order fulfillment process and made everything easy to understand, even as a beginner. The app itself is smooth and reliable, but what really sets DSers apart is their support team. I felt supported the entire time, not rushed or brushed off. I would highly recommend this app to anyone serious about dropshipping.

Dsers has been very helpful in resolving my queries as a beginner. The support team provided clear and timely guidance, making it easier for me to understand the platform.