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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,498)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Shello's Creative Boutique

Oct 03, 2025  on Shopify

I sought support from Luna just now. She helped me to find a good supplier and complete the mapping process. I recommend 100% with regard to support staff, which was quick. 5 Star.

Holy House of Design

Oct 03, 2025  on Shopify

Aurora was incredibly helpful. She knew how to fix my issues, answer my numerous questions and so gracious with the time it took to review it all. Thank you!!

The Ultimate Crawler

Oct 02, 2025  on Shopify

I've been using DSers for a month now and its amazing! Support team is extremely helpful and know how to solve problems. Janet has been very help with solving my issues! Thank you!

DATNEWDRIP

Oct 02, 2025  on Shopify

They really know what they are doing here at DSers! They have solved every problem I have had within minutes and with ease. Shoutout to "Holly" for solving an issue I had been having for several days. Thank you for help!

MyLuba

Oct 01, 2025  on Shopify

Amazing customer service,Holly from DSers support team helped me today and in a few minutes he solved my problem! Thank you very much, dear Holly.

APEXIFY 𝔂𝓸𝓾𝓻 𝓵𝓲𝓯𝓮

Oct 01, 2025  on Shopify

Amazing customer service, Elora helped me and was very friendly and in a few minutes he solved my problem! Thank you again i wish i find you agian next time whenever i need your service ! :D

riparo82

Oct 01, 2025  on Shopify

DSers un app davvero valida x chi vuole incominciare e investire consegne volici tanti prodotti fornitori e tanto altro servizio tecnico eccelelten per tutti i problemi , un rigraziamento particolare ad un operatore di DSers Rosemary ho avuto un problema allo shoop in meno di 10 minuti a sistemato un problema enorme grazie a utti voi e grazie a te Rosemary.

Garnbui

Sep 30, 2025  on Shopify

Customer support has been quick and good. Aurora was very helpful and guided me through a few problems quickly and to the point. Thank you!

BuniFix

Sep 30, 2025  on Shopify

I had a great experience using DSers. The app makes it very easy to place and manage orders on AliExpress, saving me a lot of time. Customer support is also amazing – very responsive, patient, and helpful. They quickly solved my issue and guided me step by step until my order was placed successfully. I highly recommend DSers to anyone doing dropshipping on Shopify!

Pembroke Haven

Sep 30, 2025  on Shopify

Blanca helped me solve the problem of manually fixing and adding a product to an order. She was patience and very pleasant. Thank you.

Fourhike Outdoors

Sep 29, 2025  on Shopify

Amazing customer service, Cyril from customer service team helped me today and in a few minutes he solved my problem! Thank you very much

BeniTronica

Sep 28, 2025  on Shopify

i'm really glade to use this app. Very easy to use, best price, you can also find a lot of products with fast shipping, and they have a great service and assistance

tagoo.

Sep 28, 2025  on Shopify

Lacey recognized the problem immediately and was able to help me in just a few minutes. I also received a very quick response. Thank you very much.

Glow Market Home

Sep 28, 2025  on Shopify

I am brand new to all this and had some questions. I got Jeffrey as a Live chat support agent. He was VERY helpful and fast! He answered all my questions and provided me with helpful screen shots so I would know exactly where I needed to go. I love the ease of using DSers. Even for an old lady like me, with the great support help I am learning so much. Thank you Jeffrey and all those that help us out when we are learning!

TROPIC DANCE

Sep 27, 2025  on Shopify

A chaque fois que j'ai utilisé l'aide, les assistants étaient disponibles et efficace en résolvant ma problématique. Je recommande le service client

Essencials

Sep 27, 2025  on Shopify

Sempre recebi suporte de qualidade e prontidão com a Dsers, e Frankie neste último atendimento que precisei em especial me ajudou também!!

ZenMask™

Sep 27, 2025  on Shopify

Rita nagyon kedves segitokesz, 2 hete nem tudom megoldani a hibat irtam Ritának es egybol tudta mi a gond és tényleg az is volt. Nélküle nem tudtam volna megcsinalni.

frozircare

Sep 26, 2025  on Shopify

The support I received was excellent. The employee was very helpful, patient, and guided me through every step clearly. I really appreciate their assistance and professionalism. Highly recommended!

Lumenlyt

Sep 26, 2025  on Shopify

The support is second to none I was stuck concated dsers support and I was blown away n how quick and easy they helped me with my issue no problem at all

CliqNLink

Sep 26, 2025  on Shopify

My customers and I have been struggling with the platform where it has always been showing that all the products were indicating that they are sold out. Luckily enough, today I met with a very good customer care agent who was so kind and patient with me. her name is Luna. She helped me keenly and everything was sorted out successfully. Now all the products are on sale. Thanks Luna, thanks Dsers. Daryl, God bless you too. You are kind and sincere.

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